Fluents

About Fluents

Launched Sep 08, 2025

Description

Unified AI voice agent platform that automates inbound and outbound calls

Fluents.ai is built to transform the $1T+ calling industry by putting phone lines on autopilot with AI voice agents that actually work. Unlike fragmented tools or rigid IVR menus, Fluents delivers natural, human-like conversations that handle booking, qualifying, authenticating, routing, and follow-ups across voice, SMS, and email. Businesses can launch agents in hours without consultants or a dev team - yet scale seamlessly to millions of calls per month . The platform brings together modular features in a single stack: an Outbound Dialer for high-volume campaigns, an AI Sales Assistant for lead qualification and handoffs, an AI Receptionist for 24/7 inbound calls, a Web Agent that embeds on websites, and full API & infrastructure access

Pros

Transforms the calling industry by automating both inbound and outbound calls, reducing the need for human intervention.
Offers a unified platform that handles various communication channels including voice, SMS, and email.
Delivers natural and human-like conversations, which enhances customer experience compared to rigid IVR menus.
Enables businesses to launch AI agents quickly without requiring consultants or a development team.
Scales seamlessly to handle millions of calls per month, suitable for businesses of all sizes.
Includes modular features such as an Outbound Dialer, AI Sales Assistant, AI Receptionist, and a Web Agent, providing flexibility and customization.
Provides full API and infrastructure access, allowing businesses to integrate Fluents into their existing systems.

Cons

Might require an initial learning curve to fully utilize all features and capabilities.
Potential dependency on AI for critical communication tasks, which might not always capture complex human emotions or queries.
Initial cost and subscription pricing could be a barrier for small businesses or startups.
Some users may prefer human interaction over AI-managed calls, leading to potential customer dissatisfaction if not managed properly.