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Seamlessly provide latest digital purchases with an easy self-service portal. Show more

Customer Download Hub is a seamless solution for businesses that sell digital products, enabling customers to access their purchases effortlessly and at any time. With a focus on self-service, this app ensures customers can download the latest versions of their products without the hassle of expired links or outdated files. By utilizing your website’s existing storage, it eliminates the need for costly and complex external storage or e-commerce services. The app features a user-friendly interface that allows administrators to link store products to a 'Your Downloads' widget quickly, providing a streamlined experience for both the business and its customers. With secure sharing via temporary URLs, you can deter unauthorized distribution while offering peace of mind. This app is perfect for sellers of digital content like software, eBooks, music, and more, boosting customer satisfaction and reducing support queries. Get up and running in no time by mapping your products in the app's dashboard and adding the widget to your members area. Experience the ease of self-service downloads—install Customer Download Hub today and enhance your digital sales experience.
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Self-service downloads
Always-up-to-date
Easy admin setup

Streamline returns with automation, analytics, and seamless customer experience. Show more

AfterShip Returns Center is a powerful returns management app designed for fast-growing businesses aiming to enhance their post-purchase customer experience. It simplifies the returns and exchange process by allowing customers to submit requests effortlessly using just their order number and email, eliminating the need for cumbersome email exchanges. The app improves customer satisfaction by offering prepaid shipping labels, either auto-generated or manually uploaded, ensuring a smooth returns process. With seamless integration capabilities, AfterShip Returns Center connects easily with popular carriers like UPS, USPS, DHL, FedEx, and more, streamlining logistics operations. The app also provides proactive return updates and utilizes flexible return rules to automate processes, helping businesses build brand loyalty. Through detailed analytics and reports, it gives insights into returns trends, turning potential losses into opportunities for repurchases. Ideal for businesses ready to scale, AfterShip Returns Center boosts efficiency and strengthens customer relationships.
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Courier integration
Automate returns
Prepaid shipping labels
Return label generation
Analytics & reports
Return requests portal
  • $50-$300 / Month
  • 30 Days Free Trial
(1.6/5)
2 Reviews

Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.
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Product exchanges
Simple dashboard
Plug-and-play
Self-service portal
Boosts revenue
More exchanges

Effortlessly manage returns and exchanges with a customizable customer portal. Show more

Returns & Exchanges by aico is an intuitive app designed to streamline the management of return and exchange requests for businesses. With this app, you can effortlessly customize your return portal with your brand's logos, colors, and email settings, ensuring a seamless and personalized experience for your customers. Easily set and manage return and exchange policies, reasons, and return addresses to fit your specific business needs. Customers can conveniently submit requests by entering their order ID and email, allowing them to select items and provide reasons for their returns or exchanges. The app's Returns Overview dashboard serves as a centralized hub where you can track and manage all incoming requests efficiently. This robust tool not only enhances your return process but also empowers customers with easy self-service options, promoting satisfaction and loyalty. Whether you’re a small business or a large retailer, Returns & Exchanges by aico is designed to simplify and enhance your post-purchase customer experience.
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Customizable customer portal
Easy self-service requests
Centralized request management

Create custom self-storage quotes easily, supporting various sizes and currencies. Show more

Self Storage Quote is a dynamic app designed to seamlessly integrate into your website, enabling customers to select and receive quotes for their ideal storage units. Catering to diverse storage needs, the app offers a variety of options including climate-controlled, RV, car, boat, and container units, each available in up to five different sizes. Designed for maximum customization, the app allows for tailored monthly pricing for durations ranging from 1 to 12 months, accommodating varying contract preferences without hassle. It also supports transactions in five major currencies—Dollars, Pounds, Euros, Yen/Yuan, and Franc—making it a versatile tool for businesses operating on a global scale. Self Storage Quote streamlines the quotation process, replacing complexity with ease and efficiency, empowering your customers to make well-informed decisions regarding their storage needs. By installing this app, you enhance your website’s functionality and offer unparalleled convenience to both your business and its clientele.
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Currency support
Custom storage quotes
Multiple unit sizes
Flexible contract lengths

Effortless self-checkout: scan, pay, and walk out seamlessly.

Email capture
Cart abandonment reduction
Upsell recommendations
Behavior tracking
Loyalty integration
Instant launch

Dot, the data bot enables true analytics self-service for everybody at your company. Show more

Dot is an innovative app designed to democratize data analysis with the help of an AI-powered assistant, enabling business stakeholders to independently explore and interpret data. By offering true Analytics Self-Service, Dot empowers users to gather insights and make data-driven decisions without relying heavily on data teams for ad-hoc requests. This not only enhances productivity but also allows data teams to concentrate on more strategic, high-impact tasks. Dot seamlessly integrates with various platforms, featuring connectors for major data solutions like Snowflake, Redshift, Looker, and dbt, ensuring smooth data flow and accessibility. With its user-friendly interface and robust capabilities, Dot is poised to transform how businesses interact with their data, turning data analysis into an intuitive and accessible process for all users.
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Ai assistant
Analytics self-service
Automated ad-hoc requests
Connector integrations

AI-powered customer self-service platform for airlines to automate disruption management. Show more

Gander is an innovative AI-driven customer service platform tailored specifically for the airline industry, revolutionizing how airlines manage disruptions. It automates key elements of disruption management, seamlessly handling everything from the initial customer contact to processing compensation claims. By employing advanced AI workflows, Gander efficiently addresses customer inquiries with greater speed and accuracy than traditional chat or voice systems. This not only reduces operational support costs for airlines but also significantly enhances the overall satisfaction of their passengers. The platform's intelligent design ensures that passengers receive prompt, reliable support during unforeseen disruptions, fostering a more positive travel experience. With Gander, airlines can streamline their customer service operations, maintaining smooth communication and maintaining trust with their clientele even in challenging situations.
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Ai-driven workflows
Automates disruption management
Faster inquiry handling

Streamline self-service order editing and boost sales with upsell features.

Post-purchase upsell
Order cancellation
Self-service editing

"Streamline returns with automated, branded, and customizable self-service portals." Show more

ReturnGO Returns & Exchanges is a powerful app designed to streamline your store's return and exchange processes. By automating these functions with customizable rules and policies, it enhances the customer experience while simplifying operations for the retailer. The app offers a fully branded, self-service return portal that integrates seamlessly with your store, making it easy for customers to initiate returns and exchanges in any currency or language. Retailers can tailor every step of the return process to fit their specific needs, creating and managing return policies, rules, and workflows with flexibility. Customers can choose to return items for a refund, gift card, or a variant exchange, all facilitated automatically based on your configurations. ReturnGO's standout feature, Ship by ReturnGO, allows for the generation of shipping labels at competitive rates across various countries without the need for third-party connections, further enhancing convenience and efficiency. Overall, ReturnGO makes returns simple, efficient, and user-friendly, ultimately boosting customer satisfaction and loyalty.
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Gift card refunds
Automated returns
Customizable policies
Self-service portal
Integrated label generation
  • $23-$297 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.8
346 Reviews

Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.
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Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization

Streamline returns with automation, analytics, and seamless customer experience. Show more

AfterShip Returns Center is a powerful returns management app designed for fast-growing businesses aiming to enhance their post-purchase customer experience. It simplifies the returns and exchange process by allowing customers to submit requests effortlessly using just their order number and email, eliminating the need for cumbersome email exchanges. The app improves customer satisfaction by offering prepaid shipping labels, either auto-generated or manually uploaded, ensuring a smooth returns process. With seamless integration capabilities, AfterShip Returns Center connects easily with popular carriers like UPS, USPS, DHL, FedEx, and more, streamlining logistics operations. The app also provides proactive return updates and utilizes flexible return rules to automate processes, helping businesses build brand loyalty. Through detailed analytics and reports, it gives insights into returns trends, turning potential losses into opportunities for repurchases. Ideal for businesses ready to scale, AfterShip Returns Center boosts efficiency and strengthens customer relationships.
Show less
Courier integration
Automate returns
Prepaid shipping labels
Return label generation
Analytics & reports
Return requests portal
  • $20-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
9
380 Reviews

Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.
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Real-time updates
Shopify integration
Self-service returns
Customized refunds
Custom return solutions
Branded return experience

Seamlessly provide latest digital purchases with an easy self-service portal. Show more

Customer Download Hub is a seamless solution for businesses that sell digital products, enabling customers to access their purchases effortlessly and at any time. With a focus on self-service, this app ensures customers can download the latest versions of their products without the hassle of expired links or outdated files. By utilizing your website’s existing storage, it eliminates the need for costly and complex external storage or e-commerce services. The app features a user-friendly interface that allows administrators to link store products to a 'Your Downloads' widget quickly, providing a streamlined experience for both the business and its customers. With secure sharing via temporary URLs, you can deter unauthorized distribution while offering peace of mind. This app is perfect for sellers of digital content like software, eBooks, music, and more, boosting customer satisfaction and reducing support queries. Get up and running in no time by mapping your products in the app's dashboard and adding the widget to your members area. Experience the ease of self-service downloads—install Customer Download Hub today and enhance your digital sales experience.
Show less
Self-service downloads
Always-up-to-date
Easy admin setup
  • $49-$349 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
10 Reviews

Empower customers to self-edit orders, reducing support and boosting sales. Show more

CP: Order Editing & Cancel is a powerful tool designed to streamline your order management process by empowering customers to make real-time changes to their orders. With this app, customers can easily edit shipping addresses, adjust quantities, swap or add products, and even cancel orders before they are shipped. This self-service approach significantly reduces the volume of support tickets, enabling your team to focus on more critical tasks. By offering an enhanced customer experience akin to major e-commerce platforms like Amazon, you can increase Average Order Value (AOV) while reducing costs. The app also provides upsell opportunities through AI-driven recommendations and post-purchase options. Additionally, it supports full integration with your 3PL/WMS systems, and automates refunds with flexible options like store credits or direct returns. This translates to improved customer satisfaction, reduced support needs, and a more efficient operational workflow.
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Post-purchase upsells
Generate invoices
Order cancellations
Automate refunds
Product swaps
Self-edit orders

Return portal that drives exchange / store credit over refunds Show more

Magic: Exchanges and Returns is a cutting-edge app designed to optimize the returns process for businesses, enhancing customer satisfaction while easing the workload on customer service teams. By encouraging exchanges or store credit over traditional refunds, Magic helps transform potential lost sales into opportunities for customer engagement and loyalty. Customers can seamlessly purchase new items during the return procedure, promoting repeat business and strengthening brand interaction. With user-friendly features like clear instructions, real-time tracking, and customizable return reasons, businesses can gain valuable insights into customer preferences and needs. The app also includes a virtual inspection feature, allowing businesses to assess items before they reach the warehouse. Furthermore, Magic integrates with a wide range of WMS and CRM tools, ensuring a streamlined and efficient returns management process that aligns with existing business operations.
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Store credit options
Real-time tracking
Custom return reasons
Encourage exchanges
Purchase during returns
Virtual inspection

Merchants can manage orders, inventory, shipments and returns Show more

The GoBolt Merchant Portal – STG is a comprehensive logistics management tool designed with the end-shopper’s experience in mind. This app provides merchants with intuitive dashboards that offer real-time insights into their logistics operations, spanning GoBolt's extensive fulfillment and delivery network in 10 major metropolitan areas across the U.S. and Canada. These features enable businesses to boost customer service levels, make faster decisions, and enhance operational efficiency. By integrating seamlessly with third-party e-commerce platforms and offering bidirectional data synchronization, the portal ensures smooth data flow and management. Merchants can track orders at every stage of the fulfillment process, leverage various shipping options, and fulfill orders from multiple locations to ensure speed and efficiency. Additionally, proactive notifications help address low inventory and order errors, ensuring a streamlined logistics operation.
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Returns management
Inventory tracking
Real-time data
Manage orders
Timely notifications
Shipment management

Merchants can manage orders, inventory, shipments and returns Show more

Second Closet for Business, powered by the GoBolt Merchant Portal, is designed to enhance the logistics management of businesses with the end-shopper in mind. It provides merchants with intuitive dashboards that enable real-time visibility into their logistics operations across major metropolitan areas in the U.S. and Canada. Merchants can seamlessly integrate with third-party ecommerce platforms, allowing for bidirectional data synchronization. This integration aids in monitoring orders across all stages of the fulfillment process, offering a range of optimized shipping options. The app promotes operational efficiency by facilitating fulfillment from multiple locations and provides timely notifications to proactively address low inventory and order errors. By delivering increased visibility and control, it empowers merchants to elevate their customer service and make faster, more informed decisions.
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Multi-location fulfillment
Third-party integration
Real-time dashboards
Order monitoring
Multiple shipping options
Timely notifications

Streamline eCommerce management with Epicor P21's seamless customer data integration. Show more

The Epicor Prophet 21 (P21) Customer Portal by Silk Commerce is designed to transform the management of your eCommerce store on BigCommerce. By seamlessly integrating with your business's ERP system, this app ensures accurate and real-time customer data population, enhancing operational efficiency. Customers benefit from an intuitive experience as they access consolidated invoice and order information within a single, user-friendly interface. With a suite of innovative features, the app not only streamlines processes but also elevates the overall user experience, making it an essential tool for businesses looking to optimize their BigCommerce operations. This all-encompassing solution effectively caters to the dynamic needs of modern eCommerce, positioning it as a crucial asset for boosted productivity and customer satisfaction.
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Order management
Data integration
User experience
Invoice consolidation

Automated returns & generate labels through a branded portal Show more

Return Helper: Return Centre offers a sophisticated return management solution, expertly crafted to simplify and enhance the return processes and aftermarket efforts for retailers worldwide. It is especially suited for cross-border merchants, providing smooth integration with over 15 international warehouses located in countries such as the U.S., Canada, U.K., and Japan, among others. The platform extends its capabilities through partnerships with 30 international shipping carriers, ensuring efficient logistics management. Users can tailor their returns portal, customizing elements like logos, colors, and return reasons, for a personalized customer experience. Return Helper also provides smart automation solutions, including automatic shipping label generation and the implementation of rules for specific return scenarios, like return windows and non-returnable products. In addition, retailers can engage their global clientele effectively by sending multilingual email updates at every return process stage, complemented by local return collection services in 15 countries.
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Automated returns
Smart return rules
Carrier integrations
Branded portal
Return label generation
Multi-language emails
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