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Customer Download Hub logo

Customer Download Hub

$8.99

/ Month

Seamlessly provide latest digital purchases with an easy self-service portal.

Self-service downloads
Always-up-to-date
Easy admin setup

About Customer Download Hub

Categories

Built by Seafront Simulations

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Introduction Video

Description

NEW: On demand file access for your customers

  • Self-Service Downloads: Let your customers reliably access their digital purchases - anytime
  • Always-Up-to-Date Files: Customers can always download the latest version of your product, not just what was sent at purchase
  • No External Solution Costs: Uses your site's storage so you can forget about complicated and pricey external storage or e-commerce solutions
  • Easy Admin: Connect your store's products to a 'Your Downloads' widget in a few clicks
Give your customers self-service access to their digital purchases anytime — always up-to-date files, no more expired links and no third party e-commerce solutions required.

Why You Need It:
-Native: Remove the need for external solutions.
-On-Demand Access : No more 30-day link limits.
-Latest Versions: Simple product updates.
-No Extra Costs: Uses your site’s storage.
-Secure Sharing: Temporary URLs deter file sharing while keeping customers covered.
-Fast, Easy Setup: Connect products to files in minutes.
-Simple Design: Inherits your Site Theme

Stop emailing customers updated links. Boost customer satisfaction, cut support tickets, and deliver the experience digital buyers expect.

*If you sell software, eBooks, music, templates, printable files, video, audio or any other downloadable content, this app is a must have.*

-Simple Setup-
1. Use the Hub's Dashboard to map products to your digital files (.ZIP format).
2. Add the widget to your Members Area.
3. Done - Your customers now have access anytime they login.

Get started in minutes — install now.

See https://hub.seafrontsims.com for more info and support.

Pros

  • Provides a seamless, self-service portal for customers to access digital purchases.
  • Ensures customers have access to the latest version of the product, reducing outdated versions.
  • Eliminates the need for expensive third-party e-commerce or storage solutions by using the site's own storage.
  • Easy administration with simple connection of store products to the 'Your Downloads' widget.
  • Improves customer satisfaction by reducing the need to email updated links and cutting down support tickets.
  • Provides secure sharing with temporary URLs to deter unauthorized file sharing.
  • Fast and simple setup; products can be connected to files in minutes.
  • Inherits site theme for a consistent user experience.
  • Removes 30-day link limitations, providing customers with on-demand access anytime.

Cons

  • Requires use of the site's own storage, which could affect storage capacity depending on the size of digital products.
  • Limited to digital products that can be stored in .ZIP format, which might not be suitable for all types of files.
  • May require additional setup if the current site configuration is not compatible with the widget or storage requirements.

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