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Customer reviews: QuickBooks Connector

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Reviews (1,217)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Rvrepairs8

May 18, 2025  on Wix

Support HelpNick was amazing and a great resource to walk me through some sync issues. Very patient and guided me through the areas we need to review!!!

Coppermanco

May 15, 2025  on Wix

Very helpfulNick sorted out my issue straight away, great service

Jblaw9

May 08, 2025  on Wix

Amazing Customer Service! Sherwin Very knowledgeable and quick with answers. these are the things business owners rely on is speed and accuracy! Thanks again Sherwin

Karacrawford17

May 06, 2025  on Wix

Ben was a great helpWe had an issue with syncing due to a contact issue - Ben was quick to fix the issue and get us back up to date with our orders.

Theestyandco

May 01, 2025  on Wix

Excellent SupportBen on the support team has been excellent to work with, he is very responsive and has been able to help get the connector working properly.

Landonjfry

May 01, 2025  on Wix

Connected ErrorKeep receiving an error code saying setup incomplete. Nick was my tech and he checked into it and confirmed we are all set. He advised he did what he needed to do on...

Lindsey446

Apr 30, 2025  on Wix

NICK Fantastic advice and completely helped my transition over NICK Fantastic advice and completely helped my transition over

Cravecookieco

Apr 29, 2025  on Wix

Super Helpful!Ben was incredibly helpful in resolving an issue with the QB/Wix integration. Much appreciated!

Guacalinafarm

Apr 29, 2025  on Wix

Great customer serviceAs someone with absolutely no experience in online sales and integration with Quickbooks, Ben was a huge help. He answered all my questions quickly and in a way I could understand.

Orders0103

Apr 28, 2025  on Wix

Really helpfulFrancis resolved our problem in minutes, very helpful after the previous person was unable to help

Houlejessy

Apr 27, 2025  on Wix

PerfectI've been using this app for a while now and it's saving me a lot of time. Sherwin has excellent customer service. They helped me fix a sync issue and now everything is...

Shopbrandx

Apr 24, 2025  on Wix

Great customer serviceSherwin was awesome in helping fix a sync problem I had been having for 3 years. I kept ignoring it because I couldn't figure out a fix. Sherwin came in and fixed the...

Adityab09

Apr 24, 2025  on Wix

Works fine and is real time saverThis app saved almost 2-3 hours per week for me. Superb app. Sherwin is great support.

Diggysgoldenmercan

Apr 22, 2025  on Wix

HelpSherwin was great at helping me get the connector to sync properly & fixed errors

Kerynthompson1001

Apr 16, 2025  on Wix

Nick is very helpful!Great customer support, fixed my problems instantly!

Sipnotizedcoffee

Apr 14, 2025  on Wix

Great SupportSherwin really helped get my small business synced up quick! Thank you so much!

Contactus33212

Apr 09, 2025  on Wix

QBO connectorThanks Nick for your support. On the ball

Thewholisticphoenix

Apr 08, 2025  on Wix

Fantastic Support!!Had some syncing issues and Sherwin helped clear it up!! Thank you so much!!

Patrickbafg

Apr 02, 2025  on Wix

Great Chat SupportWe had a mis-configuration of our WIX Connector and had multiple duplicate items in QBO. Ben from WIX Connector support got use all fixed. Thanks, Ben!

Regine038

Mar 31, 2025  on Wix

Helpful Staff & Integration is farily seemlessBen helped me with the set up to transfer my invoices and payments from the last two years. Was super easy to get everything else set up and would highly recommend.

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