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Customer reviews: QuickBooks Connector

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Reviews (1,266)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Andphilpaints

Jan 14, 2026  on Wix

Sync error issueSherwin was very helpful to resolve my issue

Jjbrownproductions

Jan 12, 2026  on Wix

Sherwin was GreatSherwin was great. He was super patient with all my questions and very helpful.

Phil9472

Jan 12, 2026  on Wix

Professional and quick resolutionNICK was very professional and quickly able to figure out what needed to be accomplished. I would give 5/5 stars but I need to wait for the complete resolution for 24 hours,...

Engsymposium

Jan 11, 2026  on Wix

Angel with Wix Integration was great to work with!5/5 stars for Angel. No clue why manual sync triggers were removed from the public side as an option and left only to support class. 4/5 stars for the software being...

Stacysiglin

Jan 11, 2026  on Wix

Excellent Customer Service!Sherwin was able to help me with a connection issue between Wix and Quickbooks. Very quick fix and helpful!

Enversufyanov2018

Jan 10, 2026  on Wix

Jasmin was really helpfulI had some questions regarding WIX / QBO integration and Jasmin answered them all and helped me to resolve the issue

Evercuriousllc

Jan 09, 2026  on Wix

Excellent Customer Service, App is lackingI had an issue with all orders being pulled from Wix into quickbooks. I spoke with Jii who was incredibly patient, kind, thorough, and stayed with me while we tried to find and...

Lisa87913

Jan 09, 2026  on Wix

Francis is super helpful!Very helpful connecting and checking background issues

Finch1322

Jan 08, 2026  on Wix

Nick was AWESOMEI had a nice little surprise today. Logged in to Wix to get Nick asking if I needed any help and he offered to fix several sales accounts. This was a nice surprise...

Garydavis0

Jan 07, 2026  on Wix

Very Helpful!Sherwin was able to help me resolve my sync issues between Wix and QBO, as well as answering some questions on how I have some items set up. Highly recommended.

Savorandspicenj

Dec 30, 2025  on Wix

Great Connector and Awesome Customer ServiceStill very new to using QB, so I didn't even know there was an error in my Quick Books syncing process, until Francis, the QBO representative reached out and walked me through the...

Jenniferje

Dec 30, 2025  on Wix

I will recommend it My question was answered clearly and thoroughly by (Jasmin), and all my doubts were completely cleared. The explanation was easy to understand and very helpful. I’m satisfied with the response and appreciate the...

Blancordmulch

Dec 25, 2025  on Wix

Angel Angel was amazing the helped me right to the end even though she had to wait while I took care of customers.

Taylorbrettr

Dec 23, 2025  on Wix

Everything Makes more Sensethanks to Nick for walking me through what i need to do to gain more benefit now

Geniusthreads

Dec 22, 2025  on Wix

awfulI haven't been able to use QB through Wix. I contacted QB and they ran me through a system like I was a scammer trying to gain access to my own account. I...

Cyberfrogtech

Dec 21, 2025  on Wix

Wix's version nowhere near as robust as other platformsIt would be great if Wix's version of the connector was as robust as Ecwid's version. The only time items sync is when there's an order or when you're inputting new items....

Contact7381793

Dec 21, 2025  on Wix

Nick was great!Nick helped with my QB and Wix integration questions. He was fast to respond and very kind. 10/10!

Wbhearosbrands

Dec 18, 2025  on Wix

Very Good ExperienceSherwin was helpful in providing answers to a few technical questions that I had...I am new to QB and it was appreciated.

Mdesigns416

Dec 14, 2025  on Wix

Integration issuesSherwin gave me great assistance inresolving some problems with the transactions showing not only patience, knowledge but also great customer service.

Rteducation

Dec 12, 2025  on Wix

HelpfulNick has helped but we will see the full functionality once I'm up and running.

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