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Customer reviews: QuickBooks Connector

Reviews (1,162)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Agabos

Jun 25, 2025  on Wix

Mostly great so farA couple of transactions appear to have errors but those can be added manually from time to time. Chatted with BEN and who gave guidance on troubleshooting

Agafdancy

Jun 09, 2025  on Wix

Sales receipts not imported to QB if reference # duplicated in QBThis issue has not been resolved fully yet, the development team is working on it. But Francis was very helpful in tracking down the problem and together we figured out a temporary work-around.

Yolandi69

Feb 18, 2025  on Wix

Nick is greatThe Support from Nick was great. It is a shame that the software could not bring in unpaid invoices or the descriptions as it is written in wix, but that is what it is.

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