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Customer reviews: QuickBooks Connector

Develop by Intuit Mailchimp
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Reviews (1,162)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Empresaesgab

Jul 16, 2025  on Wix

Sherwin helped me very helpful , and great service

Sarahbeaven288

Jul 16, 2025  on Wix

Sherwin helped quicklyAn issue with a contact syncing was quickly resolved with Sherwin's help.

Righttrackrental

Jul 16, 2025  on Wix

NICK was the bestNick was great to work with and was patient with me.

Bdogland

Jul 15, 2025  on Wix

Sherwin is great!!Sherwin was able to get my issue fixed quickly!! I appreciated the patience.

April4807

Jul 14, 2025  on Wix

Francis is greatThey figured out there was a new payment method causing sync issues. Thanks!

Sarah6284

Jul 10, 2025  on Wix

Nick is helpfulChecked on an error every day until we got it sorted out.

Sweetpeaflowertruc

Jul 06, 2025  on Wix

Sher for the Win!Sherwin was a pleasant surprise! Grateful for his help getting a few items connected that I had been struggling with

Danlusky

Jul 06, 2025  on Wix

Not working for Wix usersAfter a lengthy conversation with Intuit support, I found out that the basic online subscriptions (Solopreneur and Simple Start) will not support a third party connection such as Wix. Only the more expensive subscriptions...

Alex198659

Jul 01, 2025  on Wix

Unexpected HelpI was inside my Wix portal, working on verifying my QB connector, and saw a pop-up box. SHERWIN was the representative. I asked if he was Wix Support and he stated he was...

Musictherapynow

Jun 30, 2025  on Wix

Francis made everything seamlessFrancis quickly resolved my issue, making everything clear, quick and fixed it immediately.

Creaausa

Jun 30, 2025  on Wix

NICK is helpful”NICK is helpful

Jeanpierre510

Jun 26, 2025  on Wix

Ben's NiceProficient and helpful, great service

Ayaneidich

Jun 25, 2025  on Wix

Thank you Francis!I had some questions, and I started their chat window, assuming a chatbot would give me the answer that I already knew, but instead, a real person, Francis, helped me with my questions!...

Agabos

Jun 25, 2025  on Wix

Mostly great so farA couple of transactions appear to have errors but those can be added manually from time to time. Chatted with BEN and who gave guidance on troubleshooting

Emergebeauty1

Jun 24, 2025  on Wix

JOE is the bestJoe showed up and solved all of my issues very quickly.

Penglish356

Jun 23, 2025  on Wix

Support chatFrancis was very helpful assisting me with my integration questions! Thanks very much

Ranjit62

Jun 23, 2025  on Wix

Integrated Wix InvoicesNick helped me with the wix invoice module integration issues with QB

Rennae71

Jun 19, 2025  on Wix

Ben was quick and helpfulBen understood what the issue was and quickly identified the mapping was updated properly.

Agafdancy

Jun 09, 2025  on Wix

Sales receipts not imported to QB if reference # duplicated in QBThis issue has not been resolved fully yet, the development team is working on it. But Francis was very helpful in tracking down the problem and together we figured out a temporary work-around.

Sidhantcreativewor

Jun 04, 2025  on Wix

very confusingWhen signing up it it redirects to a new indian website with no links. don't know where to go and what to do on that page.

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