Compare Tidio Live Chat & AI Chatbots vs Willdesk: Live Chat&AI Chatbot

Tidio Live Chat & AI Chatbots

Live Chat boosted with Chatbots for the best customer support

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Tidio Live Chat & AI Chatbots

Live Chat boosted with Chatbots for the best customer support

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Rating

1,929 Reviews

7.7

804 Reviews

8.9

Pricing

Try for Free More info

Features

Product recommendations
Ai-powered chatbots
Visitor engagement
Live chat interaction
Sales boosting chatbots
Common questions resolving
Unified messaging platform
Dedicated shopify integration
Simple ticketing system

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Screenshots

Tidio Live Chat & AI Chatbots screenshot

Willdesk: Live Chat&AI Chatbot screenshot

+ 6 more

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Pros

Enables excellent customer service and turns passive visitors into active buyers
Ready-to-use sales and support chatbots that increase revenue and answer common customer questions
Supports managing all customer messages in one place
Integration with Shopify is quick and straightforward
Live chat allows for quick problem-solving and proactive selling
Lyro AI bot can automatically solve customer questions
Features like previewing carts, checking order history, and recommending products directly in chat
Simple ticketing system for managing and resolving customer requests
App is highly rated by users for convenience, effectiveness, and customizable features
Dedicated mobile app allows communication with customers from anywhere

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Launched

Jul 13, 2014

Feb 21, 2021

Developer

Built by TIDIO LLC

Apps:

Average Rating:

4.6

Reviews:

1,929

Built by Channelwill

Apps:

Average Rating:

4.3

Reviews:

20,472

Make Your Choice

Try for Free More info View alternatives

Compare Tidio Live Chat & AI Chatbots vs Willdesk: Live Chat&AI Chatbot

Tidio Live Chat & AI Chatbots

Willdesk: Live Chat&AI Chatbot

Tidio Live Chat & AI Chatbots

Willdesk: Live Chat&AI Chatbot

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by TIDIO LLC

Built by Channelwill

Make Your Choice

Make Your Choice