Compare RT: Instant FAQ, Help Center vs SB: Helpdesk, Live Chat & FAQs

Name: SB: Helpdesk, Live Chat &amp; FAQs
Brand: Shopify

RT: Instant FAQ, Help Center

Build a help center with unlimited FAQs to reduce support time

SB: Helpdesk, Live Chat & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

RT: Instant FAQ, Help Center

Build a help center with unlimited FAQs to reduce support time

SB: Helpdesk, Live Chat & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

Rating

32 Reviews

9.1

326 Reviews

7.6

Pricing

Install App More info

Features

Quick setup
Unlimited faqs
Integrated chats

Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
Centralized helpdesk

Screenshots

+ 3 more

SB: Helpdesk, Live Chat & FAQs screenshot

+ 3 more

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Pros

Efficient and easy-to-use system for customers to find answers quickly
Ability to add unlimited FAQs to your website
Reduces customer support time
Increases customer trust, purchase awareness, and sales
Integrates with popular chat platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo
Easy to set up and use, making the website look professional according to user review

Easy-to-use customer service solution for e-commerce
User-friendly FAQ builder for creating informative and easy-to-navigate FAQ pages
Saves valuable support team resources
Integrated ChatGPT for automatically generating FAQs
Leverage live chat and a support ticketing system to enhance customer interactions
24/7 live chat support available
AI-powered FAQ translations for global reach
Display product FAQs directly on the product page to boost sales and conversion rate
Centralized inquiries from multiple channels in one helpdesk ticketing system
Feature-rich platform that covers every aspect of customer support
Intuitive and easy-to-navigate interface
Responsive and knowledgeable support team

Cons

Launched

Feb 07, 2021

Dec 07, 2015

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

Install App More info

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Compare RT: Instant FAQ, Help Center vs SB: Helpdesk, Live Chat & FAQs

RT: Instant FAQ, Help Center

SB: Helpdesk, Live Chat & FAQs

RT: Instant FAQ, Help Center