Compare Moose: Live Chat FAQ Whatsapp vs O: WhatsApp Chat, Contact Form

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

O: WhatsApp Chat, Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

O: WhatsApp Chat, Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Rating

251 Reviews

9.4

557 Reviews

9.3

Pricing

Try for Free More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
Centralized customer engagement
Insightful tracking data
Increased sales support
Central engagement hub
24/7 customer care
Reach beyond website
Modern widget design
Cross-platform support (facebook, instagram, whatsapp)

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot

+ 3 more

O: WhatsApp Chat, Contact Form screenshot

+ 3 more

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
Helps increase sales conversions and generate leads
Improves customer support with a single live chat button
Customizable chat widget style, device & page targeting, and preset welcome messages
Effectiveness analysis of each chat channel
Positive user reviews highlighting excellent customer service and quick issue resolution

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Launched

Aug 21, 2023

Jan 19, 2016

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

Reviews:

251

Built by Omega

Apps:

Average Rating:

4.8

Reviews:

2,787

Make Your Choice

Try for Free More info View alternatives

Compare Moose: Live Chat FAQ Whatsapp vs O: WhatsApp Chat, Contact Form

Moose: Live Chat FAQ Whatsapp

O: WhatsApp Chat, Contact Form

Moose: Live Chat FAQ Whatsapp

O: WhatsApp Chat, Contact Form

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by MOOSE INNOVATIONS INC.

Built by Omega

Make Your Choice

Make Your Choice