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Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Chatway Live Chat FAQ WhatsApp logo

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Chatway Live Chat FAQ WhatsApp logo

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Overview

Overview

What is Chatway Live Chat FAQ WhatsApp?

Chatway is a live chat and WhatsApp integration app designed for Shopify stores. It helps businesses engage with customers in real-time, automate responses, and streamline communication across multiple channels.

Key Strengths:

  • Seamless WhatsApp integration for direct messaging
  • AI-powered chatbots for automated responses
  • Multi-language support for global stores

Rating

Rating

279 Reviews
9.4
236 Reviews
9.1

Pricing

Pricing

  • Free App
  • Free Plan Available
Install App More info
  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial
Install App More info

Features

Features

  • Faq builder
  • Help center templates
  • Support ticket management
  • Customizable help widget
  • Efficient helpdesk workflow
  • Insightful performance reports
  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations

Screenshots

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
+ 3 more
Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot
+ 3 more
Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot

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Pros

Pros

  • Exclusively built for Shopify merchants ensuring tailored features
  • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
  • All-in-one support helpdesk that manages tickets from various channels
  • Customizable help widget for efficient ticket reception
  • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
  • Insightful reporting features for team and real-time ticket performance
  • 24/7 support availability, ensuring round-the-clock service
  • Intuitive user interface allowing for seamless integration into product pages
  • High-quality customer support, including one-to-one demo calls and tutorial sessions
  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork

Cons

Cons

  • Missing information about pricing or possible limitations in the free version
  • Potential reliance on updates for promised features like the upcoming Chat feature

Categories

Categories

Launched

Launched

Aug 21, 2023
Sep 06, 2023

Developer

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

2

Average Rating:

2.5

Reviews:

279

Built by Premio

Apps:

4

Average Rating:

4.9

Reviews:

552

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives

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