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LiveChat: Live Chat App logo

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Live Chat by Combidesk logo

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

LiveChat: Live Chat App logo

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Live Chat by Combidesk logo

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Rating

Rating

60 Reviews
9.1
57 Reviews
7.4

Pricing

Pricing

  • $24-$69 / Month
  • 14 Days Free Trial
Try for Free More info
  • $8 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Product recommendations
  • Discount codes
  • Order history
  • Pre-set messages
  • Cart preview
  • Messaging integration
  • Automatic installation
  • Customer information autofill
  • Shopping basket visibility

Screenshots

Screenshots

LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot
+ 3 more
LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot
Live Chat by Combidesk screenshot Live Chat by Combidesk screenshot Live Chat by Combidesk screenshot Live Chat by Combidesk screenshot

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Pros

Pros

  • Immediate engagement with shoppers using pre-set messages
  • Capability to send discount codes based on visitor behavior
  • Access to customer details like cart content and order history
  • Possibility to send product recommendations linking directly to product pages
  • Real-time cart preview feature
  • Engage shoppers with coupons, deals, and announcements
  • Integration with popular messaging apps like Messenger and WhatsApp
  • Provides fast communication with customers, enhancing customer service
  • Potential to boost conversion rates by assisting customers in real-time
  • Acts as a virtual sales representative, helping manage more sales
  • Enables quick and personalized service, improving customer satisfaction
  • Automatic installation in Shopify webshop, simplifying setup
  • Automatic completion of customer information during chat, increasing efficiency
  • Shows current products in the shopping basket in the chat dashboard, aiding in guided sales

Cons

Cons

  • Potential for intrusive experience if messages are too frequent
  • Requires monitoring and ongoing management to maintain effectiveness
  • Dependence on predefined criteria which may not cover all shopper behaviors
  • Possibility of technical issues or glitches during integration with other apps
  • Potential for increased workload due to managing live chats constantly
  • Might require staff training to effectively utilize the chat features
  • Chat functionality may not integrate seamlessly with all Shopify themes
  • Dependence on internet stability; poor connection can hamper communication
  • Over-reliance on chat might reduce the use of other communication channels

Categories

Categories

Launched

Launched

Nov 29, 2017
Oct 07, 2015

Developer

Developer

Built by TEXT

Apps:

3

Average Rating:

4.7

Reviews:

65

Built by Combidesk

Apps:

18

Average Rating:

2.7

Reviews:

255

Make Your Choice

Make Your Choice

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