Compare Chatway Live Chat & WhatsApp vs Chatty AI Chatbot & Live Chat

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Rating

356 Reviews

2,356 Reviews

9.6

Pricing

Try for Free More info

Features

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Screenshots

+ 3 more

Chatty AI Chatbot & Live Chat screenshot

+ 4 more

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Pros

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Launched

Sep 06, 2023

Jun 08, 2022

Developer

Built by Premio

Apps:

Average Rating:

Reviews:

976

Built by Chatty (By Avada)

Apps:

Average Rating:

Reviews:

2,356

Make Your Choice

Try for Free More info View alternatives

Compare Chatway Live Chat & WhatsApp vs Chatty AI Chatbot & Live Chat

Chatway Live Chat & WhatsApp

Chatty AI Chatbot & Live Chat

Chatway Live Chat & WhatsApp

Chatty AI Chatbot & Live Chat

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Premio

Built by Chatty (By Avada)

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