Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Rating

Rating

2,356 Reviews
9.6
57 Reviews
7.4

Pricing

Pricing

  • $19.99-$49.99 / Month
  • 14 Days Free Trial
  • $8 / Month
  • 14 Days Free Trial

Features

Features

  • Order tracking
  • Whatsapp integration
  • 24/7 automation
  • Faq management
  • Faq popups
  • Personalized contact
  • Query resolution
  • Livechat support
  • Automatic installation
  • Customer information autofill
  • Shopping basket visibility

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Pros

Pros

  • Excellent user experience and intuitive interface
  • Responsive and helpful customer support available 24/7
  • Easy to install and navigate
  • Improves user experience, boosts conversion rates, and minimizes cart abandonment
  • Personalized Contact Us options via WhatsApp build trust and cut support time
  • Instant order tracking, quick query resolution, and tailored assistance
  • Customizable options and seamless integration with any website or platform
  • Stunning themes for FAQs popup and Help Center
  • Allows businesses to create numerous queries and FAQ categories
  • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger
  • Provides fast communication with customers, enhancing customer service
  • Potential to boost conversion rates by assisting customers in real-time
  • Acts as a virtual sales representative, helping manage more sales
  • Enables quick and personalized service, improving customer satisfaction
  • Automatic installation in Shopify webshop, simplifying setup
  • Automatic completion of customer information during chat, increasing efficiency
  • Shows current products in the shopping basket in the chat dashboard, aiding in guided sales

Cons

Cons

  • Currently supports only one language
  • No option to upload custom profile photos for chat avatars, only uses Shopify store logo
  • Potential for increased workload due to managing live chats constantly
  • Might require staff training to effectively utilize the chat features
  • Chat functionality may not integrate seamlessly with all Shopify themes
  • Dependence on internet stability; poor connection can hamper communication
  • Over-reliance on chat might reduce the use of other communication channels

Launched

Launched

Jun 08, 2022
Oct 07, 2015

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

2,356

Apps:

18

Average Rating:

2.7

Reviews:

255

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