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Avada WhatsApp Chat, FAQ Page logo

Avada WhatsApp Chat, FAQ Page

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Chatway Live Chat FAQ WhatsApp logo

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Avada WhatsApp Chat, FAQ Page logo

Avada WhatsApp Chat, FAQ Page

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Chatway Live Chat FAQ WhatsApp logo

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Overview

Overview

What is Chatway Live Chat FAQ WhatsApp?

Chatway is a live chat and WhatsApp integration app designed for Shopify stores. It helps businesses engage with customers in real-time, automate responses, and streamline communication across multiple channels.

Key Strengths:

  • Seamless WhatsApp integration for direct messaging
  • AI-powered chatbots for automated responses
  • Multi-language support for global stores

Rating

Rating

1,354 Reviews
8.2
235 Reviews
9.1

Pricing

Pricing

  • Free App
More info
  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial
Install App More info

Features

Features

  • Whatsapp integration
  • 24/7 automation
  • Instant order tracking
  • Faq management
  • Live chat support
  • Personalized contact
  • Faq popup
  • Tailored assistance
  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations

Screenshots

Screenshots

Avada WhatsApp Chat, FAQ Page screenshot Avada WhatsApp Chat, FAQ Page screenshot Avada WhatsApp Chat, FAQ Page screenshot Avada WhatsApp Chat, FAQ Page screenshot
+ 4 more
Avada WhatsApp Chat, FAQ Page screenshot Avada WhatsApp Chat, FAQ Page screenshot Avada WhatsApp Chat, FAQ Page screenshot Avada WhatsApp Chat, FAQ Page screenshot
Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot
+ 3 more
Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot

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Pros

Pros

  • Offers 24/7 automation with WhatsApp support, improving user experience and responsiveness
  • Boosts conversion rates and minimizes cart abandonment by providing instant assistance
  • Enhances customer trust and reduces support time with personalized Contact Us options via WhatsApp
  • Provides instant order tracking functionality for quick query resolution
  • Allows tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales
  • Features stunning themes for FAQs popup and Help Center to improve visual appeal
  • Enables easy management of FAQs by showing questions and category numbers
  • Allows e-businesses to create extensive queries and FAQ categories
  • Multiple Contact Us methods available for 24/7 Live Chat support, including WhatsApp, phone call, and Messenger
  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork

Cons

Cons

  • Dependence on WhatsApp for primary communication may limit accessibility for users who prefer other platforms
  • Potential complexity in integrating and managing various contact methods
  • The app might require ongoing monitoring to ensure automation handles all queries accurately

Categories

Categories

Launched

Launched

Jun 09, 2022
Sep 06, 2023

Developer

Developer

Built by Shopify

Apps:

1381

Average Rating:

3

Reviews:

41,817

Built by Premio

Apps:

4

Average Rating:

4.9

Reviews:

550

Make Your Choice

Make Your Choice

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