Peace of Mind is Pricelesss - I've used other, similar services before and they were more costly, harder to set up and offered no insurance. That's probably a better approach for a large retailer as insured programs such as this, will rule out some orders that are likely okay. Still for a smaller merchant, Signifyd is a real blessing. Fraud orders generally come in patterns. One gets through, then the crook notifies the rest of his circle and they'll come more often. This can be financially devasting as the merchant loses both the chargeback and the merchandise. For 1-4% a sale, knowing your transactions are insured can be a business-saving feature. I highly recommend this product. Interface is easy to understand and it works reliably.

Peace of Mind is Pricelesss - I've used other, similar services before and they were more costly, harder to set up and offered no insurance. That's probably a better approach for a large retailer as insured programs such as this, will rule out some orders that are likely okay.Still for a smaller merchant, Signifyd is a real blessing. Fraud orders generally come in patterns. One gets through, then the crook notifies the rest of his circle and they'll come more often. This can be financially devasting as the merchant loses both the chargeback and the merchandise.For 1-4% a sale, knowing your transactions are insured can be a business-saving feature. I highly recommend this product. Interface is easy to understand and it works reliably.

A Must Have - I've been using Signifyd for a short period of time but I can honestly say this is a must have for any online business. As a smaller online business, every fraudulent order caused a lot of headaches and impacted our cash flow. Now that we have Signifyd set up, when ever I see an order waiting to ship I know it's been verified at authentic and I my stress level has dropped. There aren't many companies that I've dealt whom I would would leave a review, but from ease of set up and customer service Signifd has earned 5 stars!

Now Just OK - We have been using this service for about 1 year and have had a great experience. We deal with fraudulent purchases everyday and this is a life saver. It saves us money in chargebacks but almost more importantly is the time it saves us in investigating every order. If the order passes we ship it. We rarely get chargebacks now but if we do Signifyd reimburses us right away. UPDATE: In the last 6 months Signifyd has changed. Signifyd now trys to find ways to not pay claims. We now get chargebacks for orders that were "Guaranteed" and Signifyd finds very small reasons to reject a claim. We had 1 chargeback that listed the reason for the chargeback as "General" but then in the description stated it was "Fraud". Signifyd rejected the order because the reason was first marked as "General" and later described as "Fraud". If the reason for the chargeback is listed as anything besides "Fraud" Signifyd will reject the claim. It seems like we are fighting with Signifyd now on every chargeback to get reimbursed. Its like dealing with a car or home owners insurance company.

Now Just OK - We have been using this service for about 1 year and have had a great experience. We deal with fraudulent purchases everyday and this is a life saver. It saves us money in chargebacks but almost more importantly is the time it saves us in investigating every order. If the order passes we ship it. We rarely get chargebacks now but if we do Signifyd reimburses us right away. UPDATE: In the last 6 months Signifyd has changed. Signifyd now trys to find ways to not pay claims. We now get chargebacks for orders that were "Guaranteed" and Signifyd finds very small reasons to reject a claim. We had 1 chargeback that listed the reason for the chargeback as "General" but then in the description stated it was "Fraud". Signifyd rejected the order because the reason was first marked as "General" and later described as "Fraud". If the reason for the chargeback is listed as anything besides "Fraud" Signifyd will reject the claim. It seems like we are fighting with Signifyd now on every chargeback to get reimbursed. Its like dealing with a car or home owners insurance company.

GUARANTEED FRAUD PROTECTION & FANTASTIC CUSTOMER SERVICE! - Signifyd is amazing. I have looked at countless numbers of fraud protection apps and services, and Signifyd has been, by far, the best solution. Very few companies offer a chargeback guarantee, and Signifyd is the only service I have found that doesn't charge an arm and a leg for it! I can't praise our account rep, Drew P., enough! Drew and Signifyd were amazing in the acquisition stage, offering us many custom features to fit our needs precisely. Drew responds lightning fast to all of my emails and requests. I ask a lot of Drew sometimes and he is always kind, professional, and efficient. I have never before experienced such great customer service from any individual or company. My only wish would be that Guarantee decisions were made a little quicker overall. However, I truly can't complain as they do stick to their 24-hour Guarantee decision promise, and Drew has helped me out every time I've needed an order pushed to the front of our queue. Go with Signifyd! They have extremely reasonable rates and the peace of mind is more than worth it. A big thanks to Drew and the whole team at Signifyd for making our lives that much easier!

GUARANTEED FRAUD PROTECTION & FANTASTIC CUSTOMER SERVICE! - Signifyd is amazing. I have looked at countless numbers of fraud protection apps and services, and Signifyd has been, by far, the best solution. Very few companies offer a chargeback guarantee, and Signifyd is the only service I have found that doesn't charge an arm and a leg for it! I can't praise our account rep, Drew P., enough! Drew and Signifyd were amazing in the acquisition stage, offering us many custom features to fit our needs precisely. Drew responds lightning fast to all of my emails and requests. I ask a lot of Drew sometimes and he is always kind, professional, and efficient. I have never before experienced such great customer service from any individual or company.My only wish would be that Guarantee decisions were made a little quicker overall. However, I truly can't complain as they do stick to their 24-hour Guarantee decision promise, and Drew has helped me out every time I've needed an order pushed to the front of our queue. Go with Signifyd! They have extremely reasonable rates and the peace of mind is more than worth it. A big thanks to Drew and the whole team at Signifyd for making our lives that much easier!

KABOOM AWESOME! - This is the best app in the app store. If you don't use this yet you should be. Don't waste your time with apps that offer scores, but don't back it up when they are wrong. This one backs it up with full coverage. Cheers

Stop lossing money with fraud. These people back you up. -

I have been using Signifyd for a few months. If you think you will get 0 fraud with them you are wrong. You are going to get frauds. Maybe more than what i want to see but i guess is impossible to have 0 fraud.The Good think is that all orders that they approved you will covered.  So we stop loosing money with them.  if a fraud order come in they pay us in about 24 hours.  Great service 4 stars because i wish there were 0 frauds. :)

EVERY BIG COMMERCE STORE SHOULD HAVE THIS APP -

This app is awesome. I mean, I can't say enough good things about the BC Signifyd app. Imagine there's rioting and looting going on all around you (The Internet), but you have a professional team of soldiers standing in a circle shoulder-to-shoulder all the way around your BC shop (Signifyd). And they GUARANTEE if any of the looters gets past them, they'll cover the value of the damage to your BC store. Signifyd is like that. EVERY BIG COMMERCE STORE SHOULD HAVE THIS APP & SERVICE. I'll stay with BC now forever just because of this app.

It's so easy to use. My new Signifyd account rep called me on Monday morning and by Monday afternoon, Signifyd was guaranteeing all our transactions. It took me 3 minutes to explain everything to my shipping manager on how to read if Signifyd had guaranteed an order or not, and now we're good to go. So far, Signifyd has approved every transaction as normal. It doesn't seem like they're overly cautious, which I was worried about, but there's this SWEET little "G" for guaranteed next to each order that says we don't have to worry about it anymore.

**Update** Nov. 2016... Almost one year later, Signifyd has cut our fraud down from over $8,000 in 2015 to... $0 in 2016. We have yet to even use their guarantee to reimburse us for a fraudulent transaction. If Signifyd doesn't approve the order, we cancel the order and refund the money. And not a single person has complained that we cancelled their order improperly, BECAUSE THEY WERE ALL FRAUDULENT TO BEGIN WITH. That simple. $0 of fraud in 2016.

**UPDATE #2** 5/5/17 - 18 months now of fraud free Signifyd protection. Literally. $0 in losses due to fraud throughout the entire 2016 year including the holiday season and now into 2017. I don't know what to do now without having all those fraud losses for write-offs... Signifyd has now guaranteed thousands of our orders and backed every single one.

The person who wrote the review titled Needs Much Improvement, doesn't understand the point of Signifyd at all... If they think they were able to trick the Signified app, they're wrong. And even if they did trick the Signifyd app... THEY'D BE COVERED BY SIGNIFYD AND COMPLETELY REIMBURSED. Isn't that kinda the point of the app in the first place?

EVERY BIG COMMERCE STORE SHOULD HAVE THIS APP -

This app is awesome. I mean, I can't say enough good things about the BC Signifyd app. Imagine there's rioting and looting going on all around you (The Internet), but you have a professional team of soldiers standing in a circle shoulder-to-shoulder all the way around your BC shop (Signifyd). And they GUARANTEE if any of the looters gets past them, they'll cover the value of the damage to your BC store. Signifyd is like that. EVERY BIG COMMERCE STORE SHOULD HAVE THIS APP & SERVICE. I'll stay with BC now forever just because of this app.

It's so easy to use. My new Signifyd account rep called me on Monday morning and by Monday afternoon, Signifyd was guaranteeing all our transactions. It took me 3 minutes to explain everything to my shipping manager on how to read if Signifyd had guaranteed an order or not, and now we're good to go. So far, Signifyd has approved every transaction as normal. It doesn't seem like they're overly cautious, which I was worried about, but there's this SWEET little "G" for guaranteed next to each order that says we don't have to worry about it anymore.

**Update** Nov. 2016... Almost one year later, Signifyd has cut our fraud down from over $8,000 in 2015 to... $0 in 2016. We have yet to even use their guarantee to reimburse us for a fraudulent transaction. If Signifyd doesn't approve the order, we cancel the order and refund the money. And not a single person has complained that we cancelled their order improperly, BECAUSE THEY WERE ALL FRAUDULENT TO BEGIN WITH. That simple. $0 of fraud in 2016.

**UPDATE #2** 5/5/17 - 18 months now of fraud free Signifyd protection. Literally. $0 in losses due to fraud throughout the entire 2016 year including the holiday season and now into 2017. I don't know what to do now without having all those fraud losses for write-offs... Signifyd has now guaranteed thousands of our orders and backed every single one.

The person who wrote the review titled Needs Much Improvement, doesn't understand the point of Signifyd at all... If they think they were able to trick the Signified app, they're wrong. And even if they did trick the Signifyd app... THEY'D BE COVERED BY SIGNIFYD AND COMPLETELY REIMBURSED. Isn't that kinda the point of the app in the first place?

Curious results -

Seems useful , although having very curious ratings when placing bogus test orders.

This Saved me. -

I wish I would have found this app before I lost $26,000 to fraudulent orders.  Get the Complete package, it reviews your orders, then approves or denies them.  If they are approved, it guarantees them and will reimburse you for any chargebacks! When you have a lot of high dollar items like I do, that helps a lot.

This is a must for any online small business -

Get this app!. The integration  is super easy and the system simply works great. Its better then hiring a staff to monitor for fraud. Jermaine was super helpful and understand the industry very very well. We use many  types of apps / software to help automate our business. This is a must. 

My only regret is we didnt discover this earlier

ED

Great app, easy to use, fast responses -

These guys have been great so far. Chargebacks are paid back fast and easy with minimal effort. All orders are guaranteed or denied in less than 24 hours which is important since we offer same day shipping. 

Just send them proof of shipment (tracking screnshot) and chargeback proof (from your merchant statement) and they refund in 1 day via paypal. 

Not only that but they give a ton of info about every order that has become absolutely crucial. IP address, distance from the IP to the billing and shipping locations, social media profiles if the user is logged on, age of the email address, previous transactions they've seen from them, and much more. 

Our account exec Tally has been super helpful and worked with us to come up with a rate we can both agree on and it's very fair for what they offer. 5+ stars from us, keep it up guys. 

Helps Identify Fraud Before Shipping Orders -

We've only been using Signifyd for two weeks, but we already see that this is a valuable tool to help us detect fraudulent orders. Not only is it very easy to install and requires little configuration, Signifyd has removed the manual effort and the extensive time that we had to spend to verify suspected orders and has given us the added confidence in serving our customers. At one time we viewed fraudulent orders as just the cost of doing business. But now, Signifyd is helping us identify fraud before we ship our orders which is helping us grow our business.

my debit card blocked, and support ignore all my messages... - signifyd manager contact me and give me link:

Yes, that is correct.

In order to get on our Guaranteed Payments Complete plan just click on the link below and fill in your information:

Guaranteed Payments Complete

I use this link , enter my address in Russia and phone number, my debit card info ( Alfa bank ) , and receive message from my bank : "your card has been blocked" , after it I use my other card ( QiWI Visa), payment successful complete and I receive message :

Subscription Confirmation

Thank you for subscribing!

but 5 min later I receive another message :

We’re sad to see you leave

We're sorry to see you go, but we thank you for giving us a try.

after this I can't login to my signifyd account, and your support ignored me!

my debit card blocked, and support ignore all my messages... - signifyd manager contact me and give me link:

Yes, that is correct.

In order to get on our Guaranteed Payments Complete plan just click on the link below and fill in your information:

Guaranteed Payments Complete

I use this link , enter my address in Russia and phone number, my debit card info ( Alfa bank ) , and receive message from my bank : "your card has been blocked" , after it I use my other card ( QiWI Visa), payment successful complete and I receive message :

Subscription Confirmation

Thank you for subscribing!

but 5 min later I receive another message :

We’re sad to see you leave

We're sorry to see you go, but we thank you for giving us a try.

after this I can't login to my signifyd account, and your support ignored me!

Well done! -

Not bad at all! It's very usefull to manage my store and to make operations faster. Not sure if i want to pay 299/month, but free option is also awesome. Thanks!

Excellent! -

Great application for us, it gives us much more confidence in approving transactions.