ZERO SUPPORT - Signifyd's phone number is fake, no response to emails, nothing. They exist only to perpetually milk fees from small businesses in exchange for a decades old, out-of-date software.

Charge you for Cash, Checks, ACH, Wire Transfers - They skim money off the top of all sales and won't refund it when they are wrong. We have customers who come into our retail store and pay with cash, checks or orders placed via wire transfer or ACH. Now how in the world do you guarantee these forms of payment as there is no credit card info being input into their app? They will take your money and give you the run around. Stay clear of this company

4 out of 5 - Really like this app but don't need every order checked or protected so we pick and choose. Just wish they would have an alert sent to you when an order was suspicious or by parameters we could set. Right now we have to check everything manually and we do miss orders we would have protected. They have also denied insuring some orders so we cancel those orders before shipping.

ON TO THE NEXT - They were awesome until they randomly closed my account and emailed me saying I have to at least be getting 500k in sales yearly. NEVER AGAIN!

No More FRAUD!! - Signifyd has given me a peace of mind to not worry about the fraud I was getting. Easy to use, just set up and get the approved emails on every order or says ship on your orders. Saved me time and money!!

Signfyd - Signfyd has been a tremendous asset to our business. At one point in our operations we were inundated with a wave of fraudulent claims. Signfyd caught many of them at the point of purchase but also assumed full responsibility for any that slipped through. Their claim process is reasonable and prompt. I wouldn't hesitate to recommend them.

Signifyd has our back - We've been using Signifyd for close to 5 years now on our site. As we sell consumer electronics, some quite high-value, we seem to be constantly subjected to a myriad of fraudulent order attempts. We've found the scoring service Signifyd provides to be invaluable in our daily ritual of giving our orders the go/no-go. Plus, being able to request a chargeback guarantee before shipping questionable orders adds an incredible level of security to our process (and to our peace of mind). Highly recommend this service.

Love this service with my Signifyd App - This app is wonderful a service for my company. Signifyd emails me to let me know if my credit card charges are approved so I can process my orders right away. Saves me time not to have to log in every time. It makes filling my orders much quicker. Easy to use! Thank you Signifyd!

Be Very Careful - Don't Expect Claims to Be Paid - Kudos to Signifyd for their elevated fraud detection. It is much better than what my credit card company provides and has allowed me to dodge a number of bad transactions that would have been otherwise shipped. However, I have had 2 chargebacks that made it through this week and both were denied. They tell me they have a 7 day window from when we receive the chargeback to submit. I put both chargebacks into Signifyd the day I received them, well before their due date to the bank, but Signifyd wants proof that I received them this week. My accounting department threw the envelopes away and there is no clear mark of when they were received my be otherwise. Definitely within a day or two. Doesn't matter - denied. 4 Months with them paying 1% of our sales and my two and only claims for $950 are denied. Bottom line: Great for advanced fraud detection, don't count on getting paid back for chargebacks.Regards,DD

Used to be great - Now poor customer service - Signifyd used to be fantastic, we have been a customer for a few years now however recent changes to their terms of service have made the program difficult to use and virtually pointless, Legitimate fraud claims are getting denied due to now pathetic windows of opportunity time frame wise in which to submit your claim. and also trying to deny claims based around the way Braintree now report chargebacks. as code 1040 no cardholder authorization. general chargeback (which is 10.4 fraud) so if 1040 no cardholder authorization is not 10.4 fraud i dont know what is. I pulled them up on this and successfully appealed the declined decision however beware.. Used to be worth the money to the point i would have been an affiliate and highly recommended the program to now.. BEWARE.. Looks like i am not the only one that has these feelings and I am only writing this 2 star review due to the fact it is not a one off, we are now having many problems and Signifyd seem to be trying to find as many technicalities as they can to get out of paying any legitimate claims... We are now looking into alternative solutions.