Excellent product and exceptional service! -

Been with these guys well over a year now and extremely pleased with their product and service.  If you have a question or an issue, they are on top of it at an amazing speed.  Friendly and helpful is an understatement.  A must have app if you use Amazon, Ebay and or Big Commerce.  I look forward to their ever expanding services :) 

JC

Great small business solution! -

Sellbrite has been a great help in growing our online sales department.  It is very easy to use and understand, customer service is excellent, and new features are added regularly!  It doesn't have all of the features of bigger platforms, but it is very affordable even for small businesses.

Game changer! -

We have a growing brand that sells in multiple marketplaces (20K orders per month / 600+ listings) and keeping inventory spread across the marketplaces--Amazon, eBay, BC--so that it is both in-stock as well as the correct count has been a nightmare for us since day one.  A couple of particular challenges that Sellbrite has solved for us: 1) updating inventory when receiving purchase orders, 2) updating quantities for outgoing FBA shipments, and 3) now that inventory count is equally distributed in all marketplaces, we can now advertise in the lesser marketplaces, whereas it never made sense for us to do so before, due to low inventory.

So we sought out an inventory management solution and after sifting through the good and the bad, and multiple trials and even a subscription to another two services, we found Sellbrite. While this is a review of Sellbrite, I think it's important to say that all of the other services we tried were unnecessarily complicated or very slow to load, and they came with additional features that we simply didn't need. My impression of a lot of the other services is that they are trying to be an all-in-one solution and to add value to customers by offering unrelated features, but the downside of this is that something is lost when the focus is spread so thin.

So about Sellbrite, it's easy to use and it works! I realize the simplicity of this statement but if you go try Linnworks--save yourself some heartache and don't do it--you will quickly realize the value of Sellbrite. It's quick, easy, intuitive, and it's designed with the user in mind. It just makes sense AND it's even visually-appealing, which is truly a plus. It does what it's made to do and in a way that makes sense. I know that I've said this twice already but this really is a must for an inventory management tool. Our staff has easily adapted to batch updating inventory via Excel files that are a one-click upload as well as manually updating quantities individually. Without much of a learning curve, we were able to start using Sellbrite with ease. The Sellbrite team is also very accessible with an in-app contact feature that is very cool. Oh, and the reports are also great--very useful for when we place orders to replenish stock. We are saving countless hours of productivity every week, thanks to Sellbrite, and it is truly a game changer for us to be able to focus on more meaningful tasks. So far, so good. Thanks a million (perhaps even literally), Sellbrite!  

Great service / great product -

I am thrilled with the product thus far.   This is a combined "listing tool" and "inventory sync tool."

Other inventory sync tools do a great job of syncing the inventory across multiple channels.  But this is the only tool that offers this service as well as helping to publish product listings.   I imported my big commerce products and then began pushing my products to Amazon, Etsy and Ebay.   Revenue has increased almost over night and we are excited about the future.

Ecommerce is all about getting your product to be viewed by more eyeballs.    And this tool is amazing at increasing your audience.    Make the jump.

Tim     

P.S.  Feel free to drop me a line using the contact form on my website if you have question.   shop.fabricwarehouse.com

Hands down the easiest multichannel program to use! Perhaps even the best on the market. -

PROS:

-Great interface; clean, clear, easy to use.

-Simple and straightforward channel controls

-Superb customer support (*Tip of my hat to Austin, he has been very patient with all my messages and always provides great support)

-Does exactly what it claims to do

CONS:

-Needs more features; i.e., pricing controls, bulk listings controls, temporary pause listings, etc.

-Editing inventory one at a time is very time consuming; bulk inventory import works, but doesn't leave a entry in the transaction history for future reference.

-Some orders were slipping in due even though inventory was set to 0 on Sellbrite.  This may have been caused by us switching between Amazon FBA and Merchant, or editing the inventory at the channel end; we are not 100% sure what is the cause, but Sellbrite has been very helpful and we are working together to figure it out. (*Again, tip of my hat to Austin.)

-Needs bulk editing options

-No Amazon FBA or Amazon.ca support, but coming in the future I hope.

OVERALL:

In my opinions, Sellbrite is the best program out there for businesses selling on multiple channels (Amazon, Ebay, and Bigcommerce).  That doesn't mean it is free of kinks & issues, but it does do everything it needs to very well.  Highly recommended. I am really looking forward to Sellbrite's future and Amazon FBA support, the ability to price and switch between FBA and Merchant is very important to us.  Hopefully it will come soon!

Good product + outstanding support -

I'm just learning my way around multi-channel selling and between Bigcommerce and Amazon, was ready to tear my hair out. The team at Sellbrite could not possibly be any more helpful or responsive without camping out in my office!  

When I mentioned there was a function I really needed, they went and enabled it - when does that ever happen?? As others have mentioned, it's not quite perfect yet. But they are hard at work building in new features to streamline workflow and reduce duplication of effort. For example to share more information between Bigcommerce and Sellbrite, integration with ShipStation, etc. I'm happy with it so far and excited to see what they roll out!

Great Product and Excellent Support!! -

It took us quite a while to find an inventory management solution that fit our needs, and after a lot of trial and error, we settled on Sellbrite. The software is still relatively new, and has had a few bugs, but the support and response from the crew has been terrific. 

We sell on Bigcommere, eBay, and Amazon, and although we wish it had a few other features we were originally looking for in a platform to handle our multi-channel inventory needs, we've been very happy with the product so far and really love the interface, and the folks behind it. 

For other people looking for an inventory solution, we would definitely recommend sellbrite to them. We tried a half dozen other solutions, including Ordoro and Stitchlabs, but they all fell short for one reason or another. 

Very good product...Spectacular support!! -

I am a one of a kind product retailer with thousands of SKU. This product has become an integral part of my online marketing. I base in BC and list out to EBay and Etsy. 

1) Inventory sync has not failed once---5-30 minutes de-listing once a product is sold in the remaining two channels.

2) Listing process is a breeze once you are set up. I can put out 50-100 listings at a time in less than 5 minutes.

3) Image and data integrity has been 100% in the listings (I have done thousands). I highly recommend you get a good designer to create EBay templates for your listings and EBay store to work with Sellbrite---Sellbrite recommended OCDesignsonline and I was VERY pleased. The integration of custom data/fields is perfect.

4) There is not a steep learning curve here for those that have been selling online for a while. This system can be learned/tested well within the 14 day trial period. Set aside a nice rainy weekend and give it the proper time it deserves. 

5) Now for the best part---They actually have folks that support this product and support it well. They have a great "screenshot" app on all the pages so if you run into issues/questions just take a screenshot and send it with your question to support...Surprise, surprise...they will actually come back with answers, solutions or hey perhaps we can add that functionality down the road. These folks are professionals and do not just put the online manual out there for you to read and figure out. 

Give Sellbrite a try...A small investment of your time with a big ROI!

Makes inventory management a breeze! -

Sellbrite is an awesome app backed by a team of very responsive professionals!  Our life is so much easier since we started using Sellbrite.  Need to restock a SKU?  Just a couple of clicks and it pushes the update out to BigCommerce, eBay, Amazon and Etsy simultaneously! They just added some new features for managing shipping orders from multiple channels, and the reporting across channels is great as well.   New developments come out frequently, and support is fast and friendly if you need it.

Extremely Useful Fast Response Time -

The sellbrite crew is extremely responsive to customer feedback and quick to solve problems. System does not work perfectly for everything, but with their continued developments I am confident that every issue can be resolved in a timely manner. I use this to sync 3 ebay->etsy->bigcommerce->amazon. It is a huge timesaver. What I pay them would cost me 10X if I had to pay someone to transfer listings manually. 

Very easy to use -

Sellbrite is much easier to use than competitive products. There's almost no learning curve. You'll be up and running within an hour! I've been using Sellbrite since the middle of last year and continue to be impressed. It does a very good job managing our inventory on Amazon, eBay and Big Commerce and adding listings to eBay is pretty easy. I'd like more (Amazon repricing, Yahoo Stores support and the ability to update inventory from any platform to name a few), but it's a pretty darn good product that is getting better all the time. And their customer service (provided by company founders) is extremely fast. 

The best multichannel lister -

Very responsive, hard working, friendly crew who always improve the interface. 

Perfectly pushes my products from BigCommerce to e-bay and Etsy. Perfect synchronization between BigCommerce, e-bay, Etsy and Amazon inventories. Using SellBrite for 4 months, never made a mistake on inventory.

Eagerly waiting SellBrite to complete their ability to push new listings to Amazon. Now you can only add a product to a live Amazon listing. They are working on this. 

Too much user friendly interface. I tired several other multichannel listing interfaces, so I can compare them.     

I upgraded my plan last week and added Etsy to my sales channels, I pushed 300 products with in a few minutes. 

If they keep to improve themselves like they do now and if they keep their customer service quality like this in the future; hard days are waiting for the other multichannel listing companies... 

Mike, Bryan, Brian, thank you guys, you made life easy for me. 

Finally ! Been looking for an app like this. -

I went in expecting this to be a lot of sales hype, promised the worldonly to find out "no it can't do that." I was pleasantly surprised tofind out it did what I wanted. I can say we now save hundreds of hours a yearin inventory management. Of course it takes a little setting it up but if youare diligent about it you will reap tremendous rewards. I got in 100 phones (8 differentmodels) Monday and had them listed on yourofficephone.com, eBay & Amazon inminutes.

hard working crew - responsive web service -

Nice pricing for a great product - quick to address any issues and a very clean interface.

Good for inventory sync across channels -

After working with few cross channel inventory management companies, we feel strongly about Sellbrite. Easy to implement, clean user interface and does the core job of inventory management well. In last few months we have seen constant upgrades in the offereings and eagerly waiting for FBA - BigCommerce cross functionality.

Best Listing Platform I have ever used and I have used just about all of them. -

 Sellbrite is by far the best- trust me I have been through a lot of listing platform.  To date I have listed over 10,000 listing with Sellbrite and have been nothing but 5 star happy with everything they have to offer.

Thank you Sellbrite Team,

Tom

very buggy, not reliable -

Buggy ebay integration with no support (or planned support) of image watermarks or hit counters.  Broken amazon lister ...needs a working search feature in order to post products to amazon but does not have such. 

So easy to use! -

I just installed this app a few days ago and I must say it is wonderful and so easy to use!  Very small learning curve, very user friendly, wonderful customer service!  I've connected to eBay with one of my stores, and it's amazing how easy it is to get listings on quickly.  I'll be a paid customer for sure, and have another store with Amazon listings which I'll be testing soon.  Great job Sellbrite!

Sellbrite is the best multichannel software out there! -

Very Simple to use.  Very friendly.  Outstanding Customer Service.  Please continue to keep up the great work!

Purchase paid plan 3 days into trial. Freakin' Awesome! -

I'm a small business dealing with comic related merchandise and ell mostly on Amazon and eBay. I was looking for an easy way to get my products from each of those sales channels to my BigCommerce site as well as Amazon to eBay. This turned out to be a perfect solution for me.

Easy to export a csv file from SellBrite and import to BigCommerce. 

I posted a few items to eBay from Amazon that had been sitting for a few months that sold quickly on eBay recouping the cost for the system in less then a week. I signed up for a paid plan after 3 days. 

I think as Sellbrite continues to add more channels and options, this will prove to be a wise investment. It could use a few more features such as adding the total retail value of each channel next to the total product count and maybe showing any return requests on the dashboard. If they add a print shipping labels option on the orders page (which i'm told is in the works), this app is killer. For ease of use and managing inventory in multiple warehouse locations on multiple channels, this rocks! 

Good Job!