Takes Time but Works Great - It did take me a full day to go through the 4000+ reviews we were migrating, but other then my time, it was FREE! It IS very picky, but again... Free!

yes it took a while but worked! - You have to use the template and input the info to the T! Be careful if you have any emoji it will give you an error! it took me 20 times to figure that out! also year needs not to be 2020. it needs to be 20. I hope this helps! good luck!

It works but alot of guess work involved - AS most other have said its hit and miss and the problem is they don't really give you any solid quidence in what its failed on. It took me 30mins to work out and import 1780 reviews on one site and now I have another site todo approx 3500 reviews. From what I could tell you CAN'T ust SKU (even though this is the most reliable as it does not really change) I had to to use product name. I had to manually go through every review and remove any chars like these: It’s working! Ordered and delivered within 48 hrs—brilliant! "Quick and painless and cheaper than… Lovely👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 as some examples didn't take long - also noticed the & is not allowed so a quick find and replace In excel fixed that. Make sure there are no blanks it did not like that either It did not say you can't have blanks but on tests I done blanks are not good. Hope some of this may help others? Apart from this the app does a decent job once its working, just wish there were some kind of help file even explaining that you can't have the & symbol etc etc.

It works but alot of guess work involved - AS most other have said its hit and miss and the problem is they don't really give you any solid quidence in what its failed on.It took me 30mins to work out and import 1780 reviews on one site and now I have another site todo approx 3500 reviews.From what I could tell you CAN'T ust SKU (even though this is the most reliable as it does not really change) I had to to use product name.I had to manually go through every review and remove any chars like these:It’s working!Ordered and delivered within 48 hrs—brilliant!"Quick and painless and cheaper than…Lovely👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍as some examples didn't take long - also noticed the & is not allowed so a quick find and replace In excel fixed that.Make sure there are no blanks it did not like that either It did not say you can't have blanks but on tests I done blanks are not good.Hope some of this may help others?Apart from this the app does a decent job once its working, just wish there were some kind of help file even explaining that you can't have the & symbol etc etc.

It is tricky, it works but you have to be very careful - It does not work for importing reviews. No matter what it gives this result: "Last import results: 'charmap' codec can't decode byte 0x8f in position 6463: character maps to " UPDATE (hours later): I was able to import my reviews from Trustspot. The trick is to make sure the data is clean. Clean of emojis and anything that is not simple text. I ran the data using "text wrangler" to clean everything, and then the import finally worked. A simple CSV archive in UTF-8 format, with the first row using the same names as the template. So it can work, the date was formatted to MM/DD/YY, make sure there are no extra spaces in the date format and make sure there are no weird characters. Also, I had to copy extracts from the existing reviews into the "title" category as the reviews I was importing lacked the title, but everything is now uploaded and working.

It is tricky, it works but you have to be very careful - It does not work for importing reviews. No matter what it gives this result: "Last import results: 'charmap' codec can't decode byte 0x8f in position 6463: character maps to "UPDATE (hours later):I was able to import my reviews from Trustspot. The trick is to make sure the data is clean. Clean of emojis and anything that is not simple text. I ran the data using "text wrangler" to clean everything, and then the import finally worked. A simple CSV archive in UTF-8 format, with the first row using the same names as the template.So it can work, the date was formatted to MM/DD/YY, make sure there are no extra spaces in the date format and make sure there are no weird characters. Also, I had to copy extracts from the existing reviews into the "title" category as the reviews I was importing lacked the title, but everything is now uploaded and working.

app workss - app works fine. just make sure you format the date to DD/MM/YY in excel and save as CSV

Need to clean your file - Took a while to get this to work. Key was to use the CLEAN() function in Excel to strip out extraneous characters from review text and title, and also saved it as MSDOS encoded CSV file, just to be even stricter. That still pulled a bunch of errors because the dates from Yotpro export were in UTC format. So used Excel to convert these to normal mm/dd/yy dates and import finally worked. Would be asier if there was some field mapping during import and if it automatically stripped non ascii characters.

Ap doesn't work - I've spent about 4 hours trying to make the product review importer work. Nothing whatsoever that I have tried has worked. I can't get the App to recognize a product by SKU, product ID, or product name. Nothing works. I was forced to give a 1 star rating for this App, but my real rating is Zero.

Ap doesn't work - I've spent about 4 hours trying to make the product review importer work. Nothing whatsoever that I have tried has worked. I can't get the App to recognize a product by SKU, product ID, or product name.Nothing works. I was forced to give a 1 star rating for this App, but my real rating is Zero.

worked in the end - Spent ages trying to make this work, as the error messages are not particularly helpful. It turns out that it doesn't recognise SKUs properly, so it's best to import reviews with the title of the product instead as identifier (has to be exactly the same). Good luck.

Export Success - Due the the nature of our products, we wanted to have a single page that displayed all product reviews. This program successfully exported product reviews without any issues.

Somewhat broken and unsupported - This app is promising, but is broken in several ways and unsupported by Big Commerce: 1. Trying to import a large number of reviews (1,500 in our case) results in large numbers of "429 Too Many Requests," presumably because of rate-limiting on the Big Commerce API. (Possible work around: import reviews in smaller batches). 2. When matching against product name, any products that have a "&" in the product nme will fail. 3. There's a conflict if you try connect reviews to products via SKU, and the SKUs are numeric: the app interprets numeric values as Big Commerce product IDs, not as SKUs, and the connection doesn't happen (workaround: use the product name, not the SKU). We were told by Big Commerce support that this app was coded by an employee who's since left the company. Several attempts to request support failed. In other words, you're on your own.a

Somewhat broken and unsupported - This app is promising, but is broken in several ways and unsupported by Big Commerce:1. Trying to import a large number of reviews (1,500 in our case) results in large numbers of "429 Too Many Requests," presumably because of rate-limiting on the Big Commerce API. (Possible work around: import reviews in smaller batches).2. When matching against product name, any products that have a "&" in the product nme will fail.3. There's a conflict if you try connect reviews to products via SKU, and the SKUs are numeric: the app interprets numeric values as Big Commerce product IDs, not as SKUs, and the connection doesn't happen (workaround: use the product name, not the SKU).We were told by Big Commerce support that this app was coded by an employee who's since left the company. Several attempts to request support failed. In other words, you're on your own.a