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Customer reviews: Printful | Print-on-Demand

Develop by printful.com

Reviews (50)

Overall rating
4.1

What Merchants Think

Overall, merchants have a mixed but mostly positive outlook on the "Printful | Print-on-Demand" app. Many appreciate the ease of use, wide range of products, and the integration with platforms like BigCommerce. While the platform provides an excellent opportunity for businesses to venture into print-on-demand without holding inventory, concerns around customer support and integration issues have been noted by users.

Key Strengths

  • Easy to use and efficient setup with BigCommerce integration.
  • Wide variety of products and customization options.
  • Quick and friendly customer service.
  • Automated product creation and syncing features.
  • Support for eco-friendly products and practices.

Common Concerns

  • High shipping costs and difficulty in setting them up.
  • Issues with customer support response and resolution time.
  • Integration issues with weight and shipping calculations.
  • High product costs impacting profitability.
  • Quality control and occasional product mix-up problems.

Final Thoughts

Printful offers a powerful print-on-demand solution that is favored by many for its ease of use and vast product selection. However, it faces challenges primarily in support and shipment cost structures, which could impact small business operations. Despite these hurdles, it remains a popular choice due to its comprehensive features and eco-friendly options, making it suitable for businesses ready to navigate its limitations for a unique branded presence.

chr...com

Oct 06, 2016  on Bigcommerce

Quality Control? - The quality control can be spotty. The api between the printful and bigcommerce is constantly going down. Try getting a straight answer to getting the issue addressed is impossible. Orders are constantly not imported and there is no way to manually refresh the data when their webhooks go down. Now onto the print quality of the garments. Sometimes it is good. Sometimes it is absolutely terrible. Getting in contact with them is not always easy as their customer service contact can be spotty. It is getting better but there is much room for improvement. The concept is great. But trusting them with producing quality products and consistent products on an ongoing basis is not a good business model as you probably not get repeat business.

far...com

Sep 08, 2016  on Bigcommerce

Good and bad - I love the mock-up generator, that really makes listing items a breeze! The integration would not take. I tried several times and still have to manually input orders. The manual order process is fairly simple and not too time consuming. I will deal with it for now, during the holiday rush it will be a bit more inconvenient.

liv...com

Aug 22, 2016  on Bigcommerce

Printful So Incredible - am Vian Yufuai I was aided in Indonesia to be able to start a business with professionals with products that are very good and quality without spending large capital and its outer can no longer use the brand identity of my business and this is just me get in Printful. Thank you very much Printful

inf...com

Aug 03, 2016  on Bigcommerce

better than any fulfillment out there! - Printful is one of the best and we just can't wait for what's in their pipeline as far as new products!

tye...com

Jun 23, 2016  on Bigcommerce

Awesome app - This app/ system is awesome!! After I got the hang of it I started desiging my own comapny shirts and baby/ child gear to sell. I would recommend this to anyone looking to start a dropshop t-shirt company!

rid...com

May 20, 2016  on Bigcommerce

Amazing.. - Simply an amazing app + service that is provided through Printful, they offer you all the tools you would need to build your products and also the Mockups, they have step by step guides to get you started and the best part is that everything is automated with BigCommerce + Printful so I can have all my order fulfilled without needing to do anything other than to sync them together.

impactconsumer

Apr 29, 2016  on Bigcommerce

Great Product - I really enjoy using printful. Its a pretty amazing way to test products with your customers without buying inventory. Lots of options, great customer service, and there headquarters is right down the street from me so its really quick to get sample orders. They'll also ship you 15 sample products a month... Great plug and play option, set it up and let it do its thing!One down side is that shipping prices are high and margins aren't the best, but if you don't wanna put up the captital for inventory or if you are just testing designs this in an amazing option!

Dre...com

Mar 24, 2016  on Bigcommerce

Printful has helped us be even more eco-friendly! -

Since finding Printful we have dramatically improved our business model, the recycled packaging, organic products, and the fact that we no longer have to carry inventory has really helped us to reduce our environmental footprint even further. Stoked to partner Printful and cannot wait to see what the future holds! 

ama...net

Dec 17, 2015  on Bigcommerce

LOVE! -

I ABSOLUTELY LOVE THIS WEBSITE! YOU GUYS ARE AMAZING. THANK YOU FOR MAKING THIS PROCESS EASY!

lia...com

Apr 01, 2015  on Bigcommerce

Great Option if Accesories Are Not a Profit Center -

An excellent app if apparel and accessories are not your main business and do not represent a profit center. Having to hold no inventory, the ability to try out products and make them available without hassle, and the turn-time and shipping time are excellent.

That said, your products will either be over-priced or you won't be making much of a profit due to their high prices and shipping costs. However, when you factor in holding inventory of multiple products and your or your employees time in preparing and shipping, it starts to look far more appealing.

lit...com

Mar 24, 2015  on Bigcommerce

Easy to use, tons of options, item prices are ouch -

Printful is an app that will allow you to easily add your own branded items to your Bigcommerce store.

Pros: easy to set up, tons of products to choose from (shirts, totes, mugs, calendars, wall art, etc), fast

Cons: integration with Bigcommerce is a bit clunky (the way you associate an SKU with a Printful option is quite horrible), payment processing requires additional setup you will not find out about till you try to use it (customer pays you, you pay Printful - so you have to configure payments for Printful), the "wholesale" item cost is super high so this app is only of use to you if you cannot meet minimum quantities to get a batch of whatever printed out or to test an idea, shipping price is utterly ridiculous. Printed colors might not match those in the file.

Do not expect to make any sort of significant profit by selling these items. That said, it's still neat to be able to offer items with your logo and just because and not have to worry about  them beyond the initial setup.

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