Difficult to integrate - Has been very challenging importing orders due to BigCommerce's work flow.

Better than most - Addendum to original review: It seems there is something internal going on at Printful, as bigger and more frequent mistakes have started to occur. Twice this month, our customers have not only received the wrong items, but another vendor's merchandise mixed in with their orders. The wall-of-silence-style customer service doesn't help much: you get cut off in the queue when you call, and email responses contain the same corporate policy over and over again until we have to reach out to an angry customer to take pictures of PRINTFUL'S MISTAKE to provide proof of the error. If there was another game in town, I'd definitely explore it, but this is as good as it gets for now. Products are typically clean and well-printed, but the customer service - especially when there is a problem - is abysmal. Answer your frigging phones, for God's sake.Original review:We've been using Printful since January of 2017, and aside from the typical random damages or postal errors, we've been humming along like never before. Product selection is good, pricing is workable, and turnaround time is faster than other services. Could be a little more generous with the volume discounts, but you really get what you pay for with them.

Quality Control? - The quality control can be spotty. The api between the printful and bigcommerce is constantly going down. Try getting a straight answer to getting the issue addressed is impossible. Orders are constantly not imported and there is no way to manually refresh the data when their webhooks go down. Now onto the print quality of the garments. Sometimes it is good. Sometimes it is absolutely terrible. Getting in contact with them is not always easy as their customer service contact can be spotty. It is getting better but there is much room for improvement. The concept is great. But trusting them with producing quality products and consistent products on an ongoing basis is not a good business model as you probably not get repeat business.

Easy to use, tons of options, item prices are ouch -

Printful is an app that will allow you to easily add your own branded items to your Bigcommerce store.

Pros: easy to set up, tons of products to choose from (shirts, totes, mugs, calendars, wall art, etc), fast

Cons: integration with Bigcommerce is a bit clunky (the way you associate an SKU with a Printful option is quite horrible), payment processing requires additional setup you will not find out about till you try to use it (customer pays you, you pay Printful - so you have to configure payments for Printful), the "wholesale" item cost is super high so this app is only of use to you if you cannot meet minimum quantities to get a batch of whatever printed out or to test an idea, shipping price is utterly ridiculous. Printed colors might not match those in the file.

Do not expect to make any sort of significant profit by selling these items. That said, it's still neat to be able to offer items with your logo and just because and not have to worry about  them beyond the initial setup.