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Customer reviews: Printful | Print-on-Demand

Develop by printful.com

Reviews (50)

Overall rating
4.1

What Merchants Think

Overall, merchants have a mixed but mostly positive outlook on the "Printful | Print-on-Demand" app. Many appreciate the ease of use, wide range of products, and the integration with platforms like BigCommerce. While the platform provides an excellent opportunity for businesses to venture into print-on-demand without holding inventory, concerns around customer support and integration issues have been noted by users.

Key Strengths

  • Easy to use and efficient setup with BigCommerce integration.
  • Wide variety of products and customization options.
  • Quick and friendly customer service.
  • Automated product creation and syncing features.
  • Support for eco-friendly products and practices.

Common Concerns

  • High shipping costs and difficulty in setting them up.
  • Issues with customer support response and resolution time.
  • Integration issues with weight and shipping calculations.
  • High product costs impacting profitability.
  • Quality control and occasional product mix-up problems.

Final Thoughts

Printful offers a powerful print-on-demand solution that is favored by many for its ease of use and vast product selection. However, it faces challenges primarily in support and shipment cost structures, which could impact small business operations. Despite these hurdles, it remains a popular choice due to its comprehensive features and eco-friendly options, making it suitable for businesses ready to navigate its limitations for a unique branded presence.

joh...art

Apr 14, 2021  on Bigcommerce

Good except descriptions - The descriptions coming over from printful aren't formatted and get sent over as one big lump of text. I've been back and forth with their support team for 30 days now and it doesn't seem like the team responsible for solving it has even looked into the issue.

luk...com

Aug 25, 2020  on Bigcommerce

Integration issues with no solutions or support - Had this running for around 6 months with no sales before a customer asked me why the shipping was so high for the merch, all of the weight values printful had set on my webstore were completely wrong & Nonsensical like 5kg for a T-shirt no-wonder no-one ever bought a single shirt!! seemingly also i cant find a way to change it from the import side other than modifying every single variant/option of every item (hundreds to modify), as a result i'll likely get rid of printful because it's just not worth this hassle, support is near on non-existent as others have mentioned.

mic...com

Aug 02, 2017  on Bigcommerce

No Sales yet - Can't say I am impressed haven't seen a sale yet after 2 months and I keep getting this message for things that I don't offer through Prihtful An order has been marked as a “Draft”, and won't be fulfilled until you've dealt with it.

k.a...com

Apr 05, 2017  on Bigcommerce

Shipping prices - Not being able to setup shipping costs to reflect the printfull shipping cost for when people order multiple t shorts is really disheartening and needs immediate review.

ros...com

Jan 21, 2017  on Bigcommerce

Review - Well nothing has sold yet

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