Love it! - I am beyond happy with my experience using Printful through my website. I honestly have no complaints!

Good except descriptions - The descriptions coming over from printful aren't formatted and get sent over as one big lump of text. I've been back and forth with their support team for 30 days now and it doesn't seem like the team responsible for solving it has even looked into the issue.

Good product, but takes some time to get used to. - Our primary use of Printful is for soft goods and brand related merch. Pros: 1.) Customer service is quick and friendly and has good availability2.) Product design and store creation is fast and easy3.) Automatically creates product listing with great stock photos and descriptions4.) Good communication when products come in and out of stockCons:1.) Products created in BigCommerce are automatically created on the Printful side so if you forget to log in and "ignore" the item you will get a bunch of orders in Printful that have to be deleted ONE BY ONE, no bulk action.2.) Pay a lot of attention to how your shipping is set up so you don't end up undercharging for the Printful shipping charges

Great app - Great addition to our store. It's very easy to use and very quick to get things set up. A nice variety of products and the quality and ship times have been very good.

Shipping and prices issues - lack of documentation - Printful and Bigcommerce work very well and the integration process is easy but there is no documentation on how to setup shipping costs and its really frustrating not knowing how to deal with that i might quit after all the work i put here

Integration issues with no solutions or support - Had this running for around 6 months with no sales before a customer asked me why the shipping was so high for the merch, all of the weight values printful had set on my webstore were completely wrong & Nonsensical like 5kg for a T-shirt no-wonder no-one ever bought a single shirt!! seemingly also i cant find a way to change it from the import side other than modifying every single variant/option of every item (hundreds to modify), as a result i'll likely get rid of printful because it's just not worth this hassle, support is near on non-existent as others have mentioned.

Works Great - Great selection and quality, however long production times lead to customers cancelling orders. Also, needs more selections of custom inside label products. Other than that, good stuff

Really Poor Supprt - Its unclear how to import a Tee Shirt into my BigCommerce Store. Its so easy using Teelaunch on Shopify but here on BigDweebCommerce, its complicated or I am missing something? I can't see a way to add theT-Shirt products to my store and moreover put them under a collection called T-Shirts. I suppose what I have to do is download a jpeg of the Tee front and back and build it up from inside the backend. Sucks - as does the support at Printful of Nothing.

Great results - I had Great results with the integration of Big Commerce and Printful. Easy set-up and with two clicks, one on the 'my Apps' and the other to Printful, i am establishing my storefront with ease.

Great Working together - Big Commerce and Printful site integration is wonderful. Upload are pretty quick and everything is seamless. This is my first website and dropshipping account.

Simple and fast - Printful has been awesome to work with and they have great products. Best of all it's simple to get products into our site.

Overall pretty handy - I love that this app gives me the opportunity to put my brand on products. There is a bit of a learning curve, I think I spent 2 hours struggling with the app when I first installed it, but after those two hours it was smooth sailing. I strongly recommend watching youtube videos to make things easier.

Does exactly what it is supposed to do - I do all of my printing through printful. Orders come through immediately. Since I sync from printful to BG first all I already know all of the items are available in my store and that has been a plus.

No Sales yet - Can't say I am impressed haven't seen a sale yet after 2 months and I keep getting this message for things that I don't offer through Prihtful An order has been marked as a “Draft”, and won't be fulfilled until you've dealt with it.

so many issues - overpriced, API issues, unfulfilled orders, poor customer service... thoroughly disappointed

Amazing! - Amazing app. Easy, fast and useful. You can customize the products and offer exclusive products. Be creative and profit.

Better than most - Addendum to original review: It seems there is something internal going on at Printful, as bigger and more frequent mistakes have started to occur. Twice this month, our customers have not only received the wrong items, but another vendor's merchandise mixed in with their orders. The wall-of-silence-style customer service doesn't help much: you get cut off in the queue when you call, and email responses contain the same corporate policy over and over again until we have to reach out to an angry customer to take pictures of PRINTFUL'S MISTAKE to provide proof of the error. If there was another game in town, I'd definitely explore it, but this is as good as it gets for now. Products are typically clean and well-printed, but the customer service - especially when there is a problem - is abysmal. Answer your frigging phones, for God's sake.Original review:We've been using Printful since January of 2017, and aside from the typical random damages or postal errors, we've been humming along like never before. Product selection is good, pricing is workable, and turnaround time is faster than other services. Could be a little more generous with the volume discounts, but you really get what you pay for with them.

Shipping prices - Not being able to setup shipping costs to reflect the printfull shipping cost for when people order multiple t shorts is really disheartening and needs immediate review.

Printful for Big Commerce Works Great - The integration between Printful and Big Commerce works great. A minor issue we have to deal with is related to fixed prices that are applied automatically when the sync happens. It requires manually diving in and deleting those in the SKU panel -- so we are talking for every color and size of a product.

Practically useless with BigCommerce - I was VERY interested in this product. However, due to the fact that BigCommerce doesn't support live quoted shipping integration with Printful means that you have to rely on Printful's flat fee shipping. This is completely unacceptable for our work flow. Shopify supports live quoted shipping and Printful, perhaps I will migrate to Shopify for full Printful functionality. At this point that is the only option for their product to work correctly.