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Showing 1 to 20 of 17 Apps
Octocom AI Support

Octocom AI Support

  • Free Plan Available
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AI-driven customer support for seamless BigCommerce integration and enhanced efficiency. Show more

Octocom AI Support is a cutting-edge customer service solution tailored for BigCommerce stores, expertly integrating with your existing systems to offer a seamless experience. This AI-powered application keeps your product catalog, orders, and customer interactions updated in real-time, ensuring efficient management of your store. Designed to handle 90% of customer inquiries, including order tracking, returns, and product recommendations, Octocom engages users with intelligent, human-like conversations that reflect your brand's unique voice. For complex issues that require personal attention, Octocom provides your team with full context for a smooth and efficient escalation process. Operating 24/7, it offers omnichannel support across popular platforms like WhatsApp, Messenger, and Instagram, significantly reducing operational costs while boosting efficiency. By enhancing customer satisfaction, Octocom not only improves service quality but also drives higher conversion rates and increased order values.
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Real-time updates
Seamless integration
Omnichannel support
Ai-driven support
Intelligent conversations
Efficient handoffs
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smartQ order management

smartQ order management

  • Free Plan Available
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Centralized order management with seamless BigCommerce integration and customizability. Show more

SmartQ Order Management is a versatile ticket management app designed to streamline store order processes. By integrating seamlessly with BigCommerce, it consolidates all your orders in one convenient location. Orders generated in BigCommerce appear directly in smartQ, where you can easily update order statuses by moving them through various columns, reflecting changes back in BigCommerce instantly. Enhance your order management with features like adding notes, uploading files, and tracking order logs. Customize your order processing experience by introducing your own custom fields for better data handling. SmartQ also accommodates manual order entry, catering to customers placing orders outside BigCommerce, ensuring comprehensive order management across platforms.
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Status tracking
Centralized order management
Manual order creation
Seamless bigcommerce integration
Customizable order fields
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Guest Order Status

Guest Order Status

  • 7 Days Free Trial
8.2
1 Reviews
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Effortlessly track guest orders with customizable, secure status updates. Show more

Guest Order Status is a streamlined solution for e-commerce sites, enabling guest users to effortlessly track their orders. With an intuitive pre-built widget, customers can easily check their order's progress and expected delivery with minimal clicks. After installing, simply drag and drop the widget onto any page via the Page Builder, and it's ready for action. The widget's settings offer extensive customization options, including modifying messages and colors to reflect your brand's identity. You can even enhance the user experience further by incorporating HTML tags for links to support pages. Utilizing BigCommerce's Management API, our middleware securely matches order details with billing zip codes, ensuring accurate updates without revealing personal customer data. For developers interested in bespoke solutions, the available API can be used to create custom order status forms. Explore our app's videos and screenshots to see how it can enhance your customer service.
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Customizable widget
Order status updates
Secure data access
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TrackOrder

TrackOrder

  • Free Plan Available
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"Enhance tracking with branding, product recommendations, and estimated delivery dates." Show more

TrackOrder is an innovative app designed to enhance the post-purchase experience by providing customers with a seamless order tracking solution. With its branded UI, businesses can create a personalized tracking page that aligns with their brand identity, ensuring consistent customer engagement. The app not only allows customers to effortlessly track their orders but also offers an opportunity to boost sales through its Product Recommendation feature. By promoting relevant products directly on the tracking page, businesses can encourage repeat purchases and maximize their revenue. Additionally, TrackOrder provides an estimated delivery date, keeping customers informed and satisfied with timely updates. This makes it an ideal choice for businesses looking to improve customer loyalty and streamline their order management process.
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Product recommendations
Estimated delivery dates
Branded ui tracking
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GEMWorldwide

GEMWorldwide

  • Free Plan Available
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Effortlessly manage shipments with GEMWorldwide: Track, print labels, simplify documentation. Show more

GEMWorldwide is a seamless app designed to integrate effortlessly with the GEM Worldwide online system, streamlining your shipping processes from start to finish. With quick and easy installation, this app enables you to import pending orders directly into the system, ensuring accurate preparation of shipping documents for both local and international deliveries. You can effortlessly print shipping labels and commercial invoices, while also being able to track and monitor your shipments in real-time. The GEMWorldwide app provides an efficient way to manage your address book for future orders, send automated shipment notifications, and set alerts for potential delivery issues. Additionally, it offers the ability to generate and automatically receive detailed reports and statistics on your shipment history and transit times, optimizing your logistics management. Simplify your shipping operations and reduce customer service inquiries by downloading this free, user-friendly app today!
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Shipment tracking
Label printing
Order import integration
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Wholesale2B

Wholesale2B

(3.1/5)
10 Reviews
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"Automate product imports and fulfill orders seamlessly on BigCommerce." Show more

Wholesale2B is a powerful BigCommerce app designed to streamline your drop shipping operations by allowing you to effortlessly import products from a vast array of suppliers. With access to over 1 million products from more than 100 suppliers, you can easily choose the items you want and let the app automatically update your store inventory, ensuring everything stays current with minimal effort from your end. The app imposes a 2,500-product limit per account to optimize performance and reduce redundancy across BigCommerce. In addition to inventory management, Wholesale2B simplifies the order fulfillment process by automatically grabbing orders from your store for quick processing. The app ensures a seamless transaction by coordinating with suppliers and promptly sending tracking codes back to your store. This eliminates manual order entry and tracking code management, allowing you to focus on growing your business with precision and ease.
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Seamless order fulfillment
Automatic product updates
Automated product imports
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Order Tracking by Gazelle Intel

Order Tracking by Gazelle Intel

  • Free Plan Available
8.2
1 Reviews
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"Effortless order tracking for guest customers with a click." Show more

Order Tracking by Gazelle Intel is a convenient solution designed to minimize customer service inquiries related to order status. By effortlessly creating a dedicated order tracking page on your website, customers can independently check the status of their orders with ease. This tool provides real-time updates on order status, creation, and any shipping information available, enhancing transparency and customer satisfaction. During its beta phase, Order Tracking is offered for free, making it an excellent opportunity to streamline your service operations without additional cost. If you encounter any issues or have specific customization requests for your order tracking page, the Gazelle Intel team is readily available via email to ensure everything meets your needs. Embrace this tool to reduce call volumes and improve your customer's experience.
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Guest order tracking
Order status display
Shipping info update
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DropCommerce US Dropshipping

DropCommerce US Dropshipping

  • 14 Days Free Trial
7.7
6 Reviews
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Effortless US dropshipping with reliable brands and guaranteed fulfillment.

One-click import
Fast us shipping
Guaranteed fulfillment
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LateShipment.com Delivery Experience Management

LateShipment.com Delivery Experience Management

8.2
1 Reviews
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Enhance post-purchase experience by managing and optimizing delivery journeys. Show more

LateShipment.com Delivery Experience Management is an essential tool for BigCommerce users looking to enhance their post-purchase customer interactions. The app empowers businesses to take full control of the delivery experience, ensuring that every stage of the order journey is seamless and satisfying for customers. By proactively managing shipment processes, LateShipment.com helps reduce the volume of shipping-related inquiries, allowing businesses to focus on providing exceptional service. With real-time tracking and insightful analytics, the app not only resolves delivery issues swiftly but also anticipates potential delays, keeping customers informed and reassured. This proactive approach transforms what could be a stressful waiting period into a pleasant extension of the shopping experience, ultimately leading to increased customer loyalty and satisfaction. Overall, LateShipment.com serves as a vital component in optimizing the delivery phase, giving businesses the tools to deliver delight along with their products.
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Order tracking
Automated notifications
Delivery management
Post-purchase optimization
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Fulfill Sync

Fulfill Sync

  • Free App
8.2
3 Reviews
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Efficiently manage and automate order tracking and fulfillment updates. Show more

Fulfill Sync is a powerful app designed to streamline the order fulfillment process by allowing users to set tracking numbers for multiple orders simultaneously. This innovative tool enables businesses to efficiently mark orders as shipped and update their fulfillment status using CSV files, FTP, or email, saving valuable time and effort. By automating the fulfillment of orders from various sources like vendors, suppliers, drop shippers, or warehouses, Fulfill Sync enhances operational efficiency. The app intelligently reads order numbers from uploaded files, matches them with existing orders, and updates the tracking information seamlessly. Users can manage orders from multiple sources within a single platform, and the fulfillment log provides a comprehensive view, allowing orders to be easily tracked, viewed, or downloaded. Fulfill Sync is an ideal solution for businesses looking to optimize their shipping processes and ensure timely order fulfillment.
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Automate order fulfillment
Manage multiple sources
Bulk tracking updates
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eShip

eShip

  • Free Plan Available
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Effortlessly manage shipping orders and quotes with real-time synchronization. Show more

eShip is a comprehensive shipping management app designed to streamline your logistics process effortlessly. It allows you to automatically sync all your orders and manage shipments using either our competitively discounted rates or your own shipping accounts. With eShip, you can oversee all shipping activities on a single, user-friendly platform, ensuring real-time management and monitoring. The app offers a range of features, including a customizable branded tracking page that enhances your customer experience. Additionally, eShip facilitates efficient communication with customers through email and text notifications regarding their shipments. To further enhance customer satisfaction, it incorporates client ratings and facilitates smooth return requests. eShip is your all-in-one solution for efficient, transparent, and reliable shipping management.
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Real-time updates
Order management
Automatic synchronization
Branded tracking
Discounted rates
Return requests
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Zoho Inventory Connector by CedCommerce

Zoho Inventory Connector by CedCommerce

  • 30 Days Free Trial
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Easily sync BigCommerce with Zoho for seamless inventory management. Show more

Zoho Inventory Connector by CedCommerce is a robust integration tool designed to seamlessly connect your BigCommerce store with Zoho Inventory. This powerful app enables comprehensive inventory and order management by synchronizing stock levels, sales orders, and shipments across all your sales channels in one centralized location. By utilizing this app, you can easily keep track of your inventory and manage orders from multiple selling platforms, ensuring a streamlined and efficient process. The Zoho Inventory Connector enhances your inventory management capabilities, allowing you to focus more on business growth rather than operational intricacies. Additionally, the app supports Zoho Inventory's data centers, ensuring reliable and secure data handling. Embrace the convenience and efficiency offered by this integration to optimize your e-commerce operations.
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Inventory synchronization
Order management
Stock tracking
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Advanced Order Notes by Limon Labs

Advanced Order Notes by Limon Labs

  • 14 Days Free Trial
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Enhance order management with secure, searchable notes and team accountability. Show more

Advanced Order Notes by Limon Labs is a must-have app for BigCommerce users looking to enhance their order management system with robust accountability and tracking features. This user-friendly tool builds upon the standard order notes, allowing businesses to create a comprehensive audit trail of communications and annotations for each order. Every note is automatically timestamped and attributed to the specific team member who created it, ensuring clear accountability and enhancing workflow management. Seamlessly integrating with the BigCommerce control panel, the app keeps all notes internal and secure, away from customer view, which facilitates private team communication about order specifics or special instructions. This is particularly beneficial for businesses with multiple employees handling orders, as it ensures that no details are overlooked. Whether it's logging customer communications or managing special fulfillment requests, Advanced Order Notes offers an organized and searchable history of order-related information. This improves team communication, reduces errors, and supports better customer service, all for just $15 per month.
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Secure order notes
Timestamped tracking
Team accountability
Searchable history
Order modifications documentation
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IBM iSeries AS400 Integration by Groove Commerce

IBM iSeries AS400 Integration by Groove Commerce

  • Free App
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Seamlessly connect IBM AS/400 with BigCommerce for real-time data syncing. Show more

The IBM iSeries AS400 Integration by Groove Commerce is a robust solution for businesses looking to seamlessly connect their IBM AS/400 systems with BigCommerce. With automatic real-time synchronization, this app ensures that products, orders, customers, discounts, and shipping information are consistently updated across both platforms, eliminating the need for manual data transfers or cumbersome CSV spreadsheets. This integration not only streamlines operations but also offers the option to retain and sync legacy store data, allowing businesses to transition to BigCommerce without losing valuable customer information amassed over the years. Moreover, it provides a unified view of orders, enabling customers and employees to track orders effortlessly from a single BigCommerce account. Tailored to meet specific business requirements, Groove Commerce’s expert developers can customize the integration to suit individual needs, ensuring seamless data flow in either direction between AS/400 and BigCommerce. Whether you're modernizing your e-commerce infrastructure or enhancing data management efficiency, this integration tool is designed to optimize connectivity and streamline operations.
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Real-time syncing
Customizable integration
Unified order view
Legacy data retention
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Route

Route

  • Free Plan Available
6.6
47 Reviews
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Route: Elevate post-purchase with shipping protection and branded tracking. Show more

Route is a comprehensive app designed to enhance the post-purchase experience for both brands and customers, driving higher retention and profitability. Since its inception in 2019, Route has partnered with over 13,000 brands and amassed a user base of over 3 million active app users, safeguarding 150 million orders to date. By offering licensed Shipping Protection, Route enables shoppers to shield their online purchases from damage, loss, or theft, providing swift resolutions like refunds or reorders if issues arise. In addition to order protection, Route offers a Package Tracking add-on that allows merchants to deliver a branded and streamlined tracking experience, reducing customer support inquiries and enhancing customer satisfaction. Furthermore, Route's Sustainability initiatives, such as offsetting carbon emissions, empower brands to participate in building a more sustainable future. With the free mobile app, customers can effortlessly manage all their orders from various platforms, keeping their shopping experience organized and stress-free. Supported by SEG Insurance Ltd., Route is well-backed and committed to ensuring reliable and efficient service for e-commerce brands and customers alike.
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Shipping protection
Branded tracking
Sustainability initiatives
Order aggregation
Order resolution
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Blutag Alexa Notifications

Blutag Alexa Notifications

  • Free Plan Available
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Automate order notifications and enable voice purchases via Alexa. Show more

Blutag Alexa Notifications is a powerful BigCommerce app designed to enhance customer engagement through voice technology. This app allows you to automate delivery notifications directly to your customers' Alexa devices, ensuring they are always informed about their order status. You can also effortlessly create personalized Alexa Skills, enabling customers to make purchases using just their voice, all without the need for any coding expertise. As their orders progress, customers will receive visual alerts, such as a colored notification ring, when their package is out for delivery or has been delivered. Blutag, recognized as the Retail Voice Developer of the Year at the 2020 Project Voice Awards, is known for its innovative solutions in the SaaS space, and this app exemplifies their commitment to revolutionizing the retail experience.
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Order notifications
Alexa integration
Voice purchases
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ApiDrop

ApiDrop

  • Free Plan Available
(1/5)
2 Reviews
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Effortlessly sync and dropship products to BigCommerce with ApiDrop. Show more

ApiDrop is an efficient dropshipping app designed to seamlessly integrate products and orders from popular suppliers such as AliExpress, BigBuy, and Banggood directly into your BigCommerce store. With ApiDrop, you can effortlessly synchronize all aspects of your dropshipping business, including products, stock levels, orders, and tracking numbers, ensuring a streamlined workflow. The app allows for massive product imports from entire categories, enabling you to broaden your product range quickly and efficiently. ApiDrop also supports ordering from multiple suppliers simultaneously, providing flexibility and convenience in managing your inventory. This user-friendly tool simplifies the dropshipping process, letting you focus on growing your business with minimal manual effort. Whether you are a seasoned entrepreneur or new to e-commerce, ApiDrop provides a reliable solution to boost your store's operations and enhance customer satisfaction.
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Order synchronization
Effortless product sync
Massive product import
Multi-supplier integration
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Trackify ‑ Order Tracking Page

Trackify ‑ Order Tracking Page

  • Free Plan Available
(1/5)
1 Reviews
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Branded Tracking Pages, Tracking pages, Shipping & Tracking Show more

Ultimate Order Tracking Page is a dependable platform designed to enhance shipment and order tracking for your business. This app empowers your customers by providing them with a seamless way to monitor their package delivery, enhancing their experience and engagement. By leveraging robust shipment tracking technology, businesses can improve customer retention and boost return on investment. The app includes real-time order tracking, ensuring customers are always informed about their package's journey. Additionally, it offers detailed in-app analytics to help businesses understand their delivery performance better. The app supports Shopify native emails, ensuring seamless integration with your existing systems. Choose Ultimate Order Tracking Page for a trustworthy and efficient tracking solution.
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Real-time order tracking
In-app analytics
Branded tracking pages
Shopify email support
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Rush - Order Tracking & EDD

Rush - Order Tracking & EDD

  • $9-$199 / Month
  • Free Plan Available
  • 10 Days Free Trial
7.7
314 Reviews
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Order Tracker, Track Package, Delivery Tracking, Order Status Show more

Rush - Order Tracking & EDD is a powerful app designed to enhance the post-purchase experience by providing a seamless delivery tracking system that reduces customer anxiety and fosters loyalty. The app automatically matches shipments with carriers, ensuring accurate tracking and updates across more than 1,300 carriers. Users can create attractive "Track My Order" pages and automate SMS and email notifications, keeping customers informed at every stage of the delivery process. By integrating opportunities for upsells and cross-sells throughout the delivery journey, Rush opens potential new revenue channels for businesses. Additionally, the app offers customization options for tracking pages, allowing businesses to include estimated delivery dates and improve customer confidence. Features such as AI-powered delivery predictions and integrations with platforms like Klaviyo and Yotpo SMSBump further boost the app's capability. With comprehensive support, including onboarding assistance and 24/7 availability via Slack, Rush ensures a smoother, more profitable delivery experience.
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Carrier integration
Email notifications
Estimated delivery date
Upsells & cross-sells
Branded tracking pages
Sms notifications
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Shipway Order Tracking

Shipway Order Tracking

  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.2
66 Reviews
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Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.
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Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
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