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8.2
Guest Order Status logo

Guest Order Status

Develop by forms.gle
7 Days Free Trial

Effortlessly track guest orders with customizable, secure status updates.

Customizable widget
Order status updates
Secure data access
1 Reviews
8.2

About Guest Order Status

Launched Jan 24, 2023

Categories

Zotabox Promotion & Conversion 20+ Tools logo
(63 Reviews)
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Description

Guest Order Status app is an easy-to-use solution that allows your guest customers to check their order status. Comes with a customizable widget.

Our pre-built widget is the perfect solution for allowing guest users to easily check the status of their orders. With just a few clicks, customers can quickly and easily find out where their order is and when it will arrive.

Getting started is easy. Once you install our app, the widget will be automatically added to your site. Just drag and drop it onto any page in Page Builder, save your changes, and you're ready to go!

Our widget is highly configurable and customizable. You can modify order status messages, error messages, and colors in the widget settings to match your brand's style. Plus, our messages support HTML tags, so you can even add links to your support page!

Our custom middleware uses BigCommerce's Management API to get order data by order number and compare it to the billing zip code provided by the customer. This ensures that your customers receive accurate and up-to-date information about their order status.

Rest assured that our app prioritizes customer privacy. We do not expose any personal details about your customers, only general information about their order.

Lastly, our API is available to you in case you want to develop a custom order status form. Visit our app homepage for documentation and more information on this feature.

With Order Status Widget, you can improve your customer experience and make it easier for guests to stay informed about their orders. Check out our video and screenshots to see how it works!

Pros

  • Effortless tracking of guest orders with status updates.
  • Easy installation and setup with drag-and-drop functionality.
  • Highly configurable and customizable to match brand style.
  • Supports HTML tags in messages, allowing links to support pages.
  • Ensures accurate and up-to-date order information using BigCommerce's Management API.
  • Prioritizes customer privacy by not exposing personal details.
  • API available for custom order status form development.
  • Improves customer experience by keeping guests informed.

Cons

  • Dependence on BigCommerce's Management API, which may limit compatibility with non-BigCommerce platforms.
  • Customization may require some technical understanding, which could be a barrier for non-technical users.
  • Initial setup might require a detailed understanding of the Page Builder.

Top Helpful Reviews

mar....au

Aug 22, 2023  on Bigcommerce

Simple and works well - Thanks for this simple customer friendly app that was easily installed with the help of our developer. Marty.

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