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8.2
Order Tracking by Gazelle Intel logo

Order Tracking by Gazelle Intel

Develop by gazelleintel.io
Free plan available

"Effortless order tracking for guest customers with a click."

Guest order tracking
Order status display
Shipping info update
1 Reviews
8.2
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Try for Free

About Order Tracking by Gazelle Intel

Launched Jul 13, 2023

Categories

Site Tools Tools/Widgets

Built by gazelleintel.io

Support Portal Tutorial
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Description

Allow customers to track their order without signing in

Stop getting calls from customers who just need to track their order.

Stop getting calls from customers who just need to track their order. With just one click, create a page on your website that allows guest customers to check the status of their order. Order tracking shows the order status, when the order was created or updated, and any shipping information.

Order tracking is free during the beta. Something not working or you want the page to look different? Send us an email at

and we'll make it right

Pros

  • Effortless order tracking for guest customers with a single click.
  • Reduces customer service calls regarding order status inquiries.
  • Provides order status, creation, and update information, plus shipping details.
  • User-friendly integration by creating an order tracking page on the website.
  • Free during the beta phase, making it cost-effective for early adopters.
  • Responsive customer support willing to accept suggestions for improvements.

Cons

  • Limited functionality feedback as it is still in beta.
  • Potential issues with customization since users need to email for changes.
  • Lack of long-term pricing information after the beta phase ends.

Top Helpful Reviews

cat...com

Dec 29, 2023  on Bigcommerce

Super Easy to Set Up - Works Great! - Saves you customer service time!! If you want to give your customers a way to check on the status of their order and get their tracking numbers WITHOUT the hassle of logging in - this is a great solution! Took just a few clicks to set up! Once the app sets up the page, you need to navigate to your Storefront Webpages and change the "X" into a checkmark for the page to show on the navigation if you choose. You can even move it to your sub navigation or link to it from your Contact Us page. Thanks GazelleIntel!

Key Features

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