Doesn't Work - The app worked fine - a little buggy sure, but it did the trick. Then we updated our theme and the app stopped working.

Our No. 1 app we use for Bigcommerce - We initially used this on Blueprint and now using it on Stencil with no problems. This is hands down a MUST HAVE APP when using Bigcommerce and you have stock fluctuations. We have had the app installed for 2+ years and the ROI has been totally worth the install and monthly fee on our 2000+ inventory store. The features are perfect with complete customisation of email templates to fit your brand, to being able to drip feed emails to customers when the number of notifications is more than the inventory level. Added bonus is you can email customers if deleting a product so you can then recommend and alternative product, or simply apologise for the inconvenience. I really hope to see other apps from this developer in the near future.

Essential app - This is an essential app for our store. We were using another one for a few years, but I was never super keen, and then it stopped working altogether with our facebook pixel. Their customer service was hopeless, so I looked around for an alternative. I had read that Instock Notify doesn't work with Stencil, but a quick email assured me that it does. Seamless integration, absolutely no problems at all. Excellent, fast customer service when I had a few questions about features. This app is very easy to navigate, works intuitively, and there are some great features like being able to email a customer that we're no longer stocking a product, and it deletes the notification (plus you can personalise that email very easily before you send to a customer). It really helps with stock ordering, too - as it's easy to see what customers are waiting on. Great for customer communication, and saves our customer service team so much time! Highly recommend this app!

Essential app - This is an essential app for our store. We were using another one for a few years, but I was never super keen, and then it stopped working altogether with our facebook pixel. Their customer service was hopeless, so I looked around for an alternative. I had read that Instock Notify doesn't work with Stencil, but a quick email assured me that it does. Seamless integration, absolutely no problems at all. Excellent, fast customer service when I had a few questions about features. This app is very easy to navigate, works intuitively, and there are some great features like being able to email a customer that we're no longer stocking a product, and it deletes the notification (plus you can personalise that email very easily before you send to a customer). It really helps with stock ordering, too - as it's easy to see what customers are waiting on. Great for customer communication, and saves our customer service team so much time! Highly recommend this app!

Was so good, but now causing REAL problems - This product has been FANTASTIC, but since the beginning of the year (when we switched to a Stencil theme) it has been a disaster and have lost us loads of sales.It now causes the store's "Out of stock" message to pop up on EVERY product as you press the "Add to cart" button. Usually it is just briefly, it flashes up for a second or two, and then disappears, followed by the "The product has been added to your cart" message. But on too-many-to-be accepted occasions does the message stay on screen much much longer (slow internet?) and the customer just clicks away. And we have seen too many messages from customers on social media complaining that a brand new product is out of stock, when we're sitting on shelves full of stock, hoping to sell them. Sadly, I will have to uninstall this app.

Was so good, but now causing REAL problems - This product has been FANTASTIC, but since the beginning of the year (when we switched to a Stencil theme) it has been a disaster and have lost us loads of sales. It now causes the store's "Out of stock" message to pop up on EVERY product as you press the "Add to cart" button. Usually it is just briefly, it flashes up for a second or two, and then disappears, followed by the "The product has been added to your cart" message. But on too-many-to-be accepted occasions does the message stay on screen much much longer (slow internet?) and the customer just clicks away. And we have seen too many messages from customers on social media complaining that a brand new product is out of stock, when we're sitting on shelves full of stock, hoping to sell them. Sadly, I will have to uninstall this app.

Does not work with Bigcommerce - Was told by support that they do not currently work with Bigcommerce. No time frame for fixing it.

Works well - but we had some issues - The app does what it says - but we have had some issues with it. We receive regular emails from customers who think something os out of stock because the email box appears after they add something to their cart and can take a while to disappear. Not sure if this is something to do with our 'Fortune' template or the app itself. It's as though it takes a while to work through the process of adding to cart and displays the 'out of stock' option for long enough to make customers think we have no stock. We aren't sure if we have lost customers because of this, but we have had great results once we add stock and customers come back to purchase their products. There's also an issue for product that we are never repeating, but it's worth keeping for the products that we plan on repeating.

Works well - but we had some issues - The app does what it says - but we have had some issues with it. We receive regular emails from customers who think something os out of stock because the email box appears after they add something to their cart and can take a while to disappear. Not sure if this is something to do with our 'Fortune' template or the app itself. It's as though it takes a while to work through the process of adding to cart and displays the 'out of stock' option for long enough to make customers think we have no stock. We aren't sure if we have lost customers because of this, but we have had great results once we add stock and customers come back to purchase their products. There's also an issue for product that we are never repeating, but it's worth keeping for the products that we plan on repeating.

must have - absolutely a must have for your eComm store. Set it and forget it, or use the data to determine customer demand. It could us a little UI/UX updating but it does what it needs to at an affordable price

Awesome App! - We added this app about 6 months ago and it has been a great addition to our site. Our customers really like the ease of being notified when items are our of inventory, and we like not missing sales when inventory is out. We've learned a lot about which products to always have in stock. Great ROI!

Amazing - Easily the best ROI of any app I've downloaded for our e-commerce store. Simple to use, price is very low, and have never encountered any bugs with the software. Made up the cost in about two days on the site -- and then some!

Best App Ever - It has been 2 months we are using. The emails ROI from the app email notification is is 18%, can not be happier.

Great App - This is a really great app for any company which stocks product. I am confident it has increased our sales by giving us a much stronger understanding of what items to always have stocked. The email notifications often become sales, but more importantly it has made us way better at stocking in demand products. A must have app for any company that stocks products.

Great ROI app - This app is hands down the best ROI app on BC. The interface is clunky and the product could benefit from some polish but this is an easy addition to any shop.

happy with it - it would be nice if there was some kind of integration with mail chimp so that when someone enters a email it sends them to a mail chimp list or if it could be made so that when some one enters a email it sends them a email saying "we will tell you when product x is back in stock but in the meantime have you seen product z " but even as it is it works well

It has boosted our sales through Pre-Orders - Signed up for In Stock Notify in January. It has been a god send. Giving customer the option to be notified when a product is back in stock is great for an importing business like ours.It enables us to fine tune each shipment to meet customer demand with ease. Love the fact that when we place an order for our next shipment our accounting system updates our website's inventory then all we need to do is enable "Pre-Orders" for each product. We end up with a bunch of pre-orders before the next shipment arrives.I would give it five stars however we do find customizing the email templates a little challenging. As yet have not contacted support about this. Otherwise happy to recommend.Gear Campus

It has boosted our sales through Pre-Orders - Signed up for In Stock Notify in January. It has been a god send. Giving customer the option to be notified when a product is back in stock is great for an importing business like ours. It enables us to fine tune each shipment to meet customer demand with ease. Love the fact that when we place an order for our next shipment our accounting system updates our website's inventory then all we need to do is enable "Pre-Orders" for each product. We end up with a bunch of pre-orders before the next shipment arrives. I would give it five stars however we do find customizing the email templates a little challenging. As yet have not contacted support about this. Otherwise happy to recommend. Gear Campus

Needs More Features -

Needs the ability to customize when a restock email is sent.  If we have 100 customers waiting for an item to be restocked, and we happen to receive 1 item back in the warehouse due to a return, then we end up with 99 angry customers who received an email and the item is gone already.  Need to customize email so it only goes out if we receive a certain minimum amount.  

Perfect -

This app has really helped our business prioritize incoming stock. Excellent ROI, even better customer service.