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Customer reviews: InStockNotify

Develop by freshdesk.com

Reviews (47)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive view of "InStockNotify" based on customer feedback. The app is praised for its simplicity in setup, effectiveness in increasing sales, and strong support service. Many users view it as an essential tool for managing stock notifications efficiently and helping capture sales that might otherwise be lost. However, some users have noted issues with pricing and occasional bugs, particularly relating to integration with certain ecommerce platforms.

Key Strengths

  • Easy to set up and use
  • Significant return on investment (ROI)
  • Responsive and helpful support team
  • Efficient at automating stock notifications, reducing manual customer inquiries
  • Useful for inventory management and understanding customer demand

Common Concerns

  • Occasional bugs and integration issues, especially with newer themes
  • Pricing perceived as high by some users
  • Some features, like email notifications or reporting, need improvement
  • Concerns about automatic email timings and customer confusion

Final Thoughts

Overall, "InStockNotify" is well-received by merchants who appreciate its straightforward functionality and effectiveness in boosting sales and managing inventory. Despite some concerns about the cost and technical glitches, its benefits in automating the stock notification process and supporting customer communication are widely acknowledged, making it a valuable tool for ecommerce businesses.

bri...com

Aug 30, 2017  on Bigcommerce

Does not work with Bigcommerce - Was told by support that they do not currently work with Bigcommerce. No time frame for fixing it.

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