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Customer reviews: ChinaDivision Order Fulfillment

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<h3>What Merchants Think</h3> <p>Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.</p> <h3>Key Strengths</h3> <ul> <li>Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.</li> <li>Significant savings on shipping costs, especially with USPS rate discounts.</li> <li>User-friendly interface that makes order management and shipping label creation simple.</li> <li>Robust customer support that resolves issues promptly.</li> <li>Flexibility in setting automated rules for shipping and fulfillment.</li> <li>Customizable features that allow tailored solutions for different business needs.</li> <li>Time-saving features such as batch shipping and automatic data import/export.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users encounter a learning curve when initially setting up the system.</li> <li>A few reviews mentioned that feature updates could better align with customer requests.</li> <li>Occasional integration issues with certain platforms that require customer support intervention.</li> </ul> <h3>Final Thoughts</h3> <p>The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.</p>

Reviews (277)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

din...com

Sep 07, 2023  on Bigcommerce

Extremely Satisfied with Chinadivison - I am delighted with Chinadivision services thus far! Our company has been utilizing Chinadivision for over a year, and we're thrilled to have them as a crucial part of our growth strategy as we seek to expand our business.Their platform is incredibly user-friendly and streamlines order fulfillment, allowing us to direct our attention to other critical aspects of our company.

har...com

Sep 07, 2023  on Bigcommerce

Outstanding Partnership with Chiandiviison Ireland - Our collaboration with Chinadivision Ireland has been nothing short of exceptional. Their app boasts an intuitive and user-friendly interface, making it a breeze to navigate. Whenever we encounter issues, their support team is right there, swiftly resolving them with efficiency.The seamless integration with bigcommercehas significantly enhanced our operations. Without a doubt, we wholeheartedly recommend their services to others.Best regards

por...com

Sep 07, 2023  on Bigcommerce

Chinadivision: Streamlined, Efficient, and Exceptional - Starting with Chinadivision for my e-commerce venture has been an absolute delight. The installation was a breeze, and their seamless integration with Shopify made everything incredibly smooth. I can't praise their customer service team, especially Ankit Julia, enough for their tremendous support throughout the process.What truly stands out is their lightning-fast and dependable order processing. My fulfillment times have significantly improved, and I have complete faith in their ability to handle orders accurately and efficiently.In conclusion, Chinadivision has exceeded my expectations, and I wholeheartedly recommend them to anyone seeking to enhance their fulfillment process. Kudos to Ankit Julia for making everything so fantastic!Best regards,PeterAffirmation Matchdeck

bek...com

Sep 07, 2023  on Bigcommerce

Simplified Fulfillment with Chinadivision: Cost-Efficient and Customer-Friendly - Chinadivision made setup a breeze, ensuring orders are fulfilled promptly and using the most cost-effective shipping carriers available. Utilizing their extensive network of US warehouses translated to substantial cost savings and quicker shipping for our customers.Their exceptional customer support ensures you're never alone when issues arise. In summary, Chinadivision is the perfect choice for small businesses aiming to cut shipping expenses and improve transit times for their shipments.

mtz...com

Sep 07, 2023  on Bigcommerce

Streamlining Global Fulfillment with Chinadivision: A Year of Outstanding Service - We've been partnering with Chinadivision for more than a year now in our U.S. operations. Recently, we were so impressed with their service that we decided to bring all our global fulfillment operations under their wing.Setting up Chinadivision was a breeze, and it's proven to be a fast and dependable solution for processing orders worldwide. The tracking and reporting tools provide all the insights I need to stay on top of every customer order. Plus, I'm excited to explore the custom features, like handling processing delays and adding gift notes, in the future.The customer service has been exceptional. The team is not only prompt but also incredibly friendly and always ready to assist. I wholeheartedly recommend making the switch to Chinadivision for your fulfillment needs.

nye...com

Sep 07, 2023  on Bigcommerce

Chinadivision has made our 3PL (Third-Party Logistics) work so much smoother. - "We've been using Chinadivision for a few months now, and we're really happy with them. Here's why:They have warehouses all over the place, which is super convenient.We can send our stuff to just one warehouse, and they make sure it gets to where it needs to be.Our shipping costs have gone down by about $2-3 per order.They hardly ever make mistakes when packing our orders. Our old provider messed up about 0.5% of the time, but Chinadivision is way better.Their software is really easy to use. We can put different products together and create bundles effortlessly.We can see how much inventory we have left and plan accordingly.If a warehouse gets too busy and misses a shipping deadline, they automatically upgrade the shipping speed.They're great at helping us get reimbursed if something goes missing.If you do business with other companies (like B2B or wholesale), their systems work really well.Chinadivision has made our 3PL (Third-Party Logistics) work so much smoother."

kat...com

Sep 07, 2023  on Bigcommerce

Seamless Fulfillment with Chinadivision: Smooth Operations, Outstanding Support, and Timely Deliveries - I've been using Chinadivision for several months now, and in general, they have fulfilled orders accurately and on time. Like with any new integration, especially for something as complex as 3PL, there have been a few challenges. However, I always felt well-supported by Jessica and the team, and any issues were consistently resolved promptly, courteously, and professionally. I believe that anyone working with a 3PL should ensure...

nar...com

Sep 07, 2023  on Bigcommerce

Simplifying Global Fulfillment, Saving Time, and Enhancing Customer Experience - Using this app has greatly simplified our fulfillment process across multiple countries, not just in North America, saving us a significant amount of time.Installation was a breeze since it's readily available in the app store and not a private app. We appreciate the flexibility of setting the order download schedules to align with our needs, especially when customers need to make last-minute address corrections.One standout feature is the tracking information, seamlessly integrated from Chinadivision into bigcommerce as soon as the delivery is in transit. This not only saves us time but also keeps our customers informed about their deliveries.The technical support team has been incredibly responsive. They promptly address courier-related issues and assist in setting up import rules and tags to identify potential fraudulent orders. This proactive approach has proven invaluable, preventing potential losses.I wholeheartedly recommend both the app and the company. It's been a game-changer for us!

dar...com

Aug 08, 2023  on Bigcommerce

The whole transaction was seamless - I have used chinadivision before this occasion and every time has been a pleasing experience, which testifies to their consistency of efficiency and quality of service. I was kept well informed throughout the whole process and the shipping options were fairly priced. The whole transaction was seamless and I will certainly use them again for purchases in the china.

gun...com

Aug 08, 2023  on Bigcommerce

Overall 5 stars - My supplier was delivered by two happy lads KC and Kieran (Crew SW691) from China, chinadivision, they called me 15 minutes before delivery to inform me of their arrival, both very happy, face With a smile on their faces and good manners, they take great care in bringing the boxes in. Delivery was also earlier than scheduled which is even better! Can't fault the guys, they were all very nice and a credit to the company! Overall 5 stars

jos...com

Jun 06, 2023  on Bigcommerce

Best fulfillment company I've used - chinadivision has been very ontop of getting our Amazon and website orders fulfilled. They have a very high rate of getting orders out on time, and I've had no issues or complaints. We highly recommend chinadivision for fulfilling your orders. They are a company who is always growing and getting better. They are relentlessly excellent.

edg...com

May 16, 2023  on Bigcommerce

waiting time - We are partnering with Chinadivision for logistics services, and it has been great. They have helped us to reduce our customers' waiting time.

mor...com

May 11, 2023  on Bigcommerce

Reliable and trustworthy procurement partner - I used to think that Chinadivision was a small company and was considering whether to cooperate with them. However, after a video call with their sales team, I no longer have any doubts about them. In May, I will visit China and their warehouse and company. I am very excited about it.

eun...com

May 05, 2023  on Bigcommerce

Excellent experience. - Starting my entrepreneurial journey in Canada, Chinadivision provided excellent services.

can...com

Apr 26, 2023  on Bigcommerce

I believed them - I was recommended by a friend to use Chinadivision. I originally chose other logistics companies, but after comparison, I still think Chinadivision is more reliable.

sui...com

Apr 25, 2023  on Bigcommerce

The chinadivision team has been incredibly… - The chinadivision team has been incredibly helpful, and a pleasure to work with!

cat...com

Dec 23, 2021  on Bigcommerce

Professional and patient customer services - ChinaDivision provides me with professional customer services. Amazing experience.

scx...com

Jun 05, 2020  on Bigcommerce

I was scammed - I don't know who runs this company, but their app needs to be removed. Me and many other friends who worked with ChinaDivision were unfortunately mistreated, they took our money and said they'll deliver our orders. Months later, no sign of them. No one is answering us, no one cares. They took our money and didn't deliver these orders. Whether you're dropshipping or you have a different business model, it doesn't matter. Do not work with ChinaDivision, and definitely not with Yumi Lin. They don't care about you, they care about your money only.Do not RISK it. They will ruin your business and bank accounts, like they did to mine.

coo...com

Jun 05, 2020  on Bigcommerce

Don't work with them - This company took my money and never delivered 99% of my orders.When I try to contact them, they ignore me and they won't give me all my money back. Don't ever work with them because you'll get banned by Paypal, stripe, 2checkout, or any other processor, you'll get in trouble.Choose someone else for your fulfillment.

fra...com

Jun 05, 2020  on Bigcommerce

This is a SCAM - I LOST SO MUCH MONEY because of Yumi Lin & Mozart from ChinaDivision because they didn't deliver my orders in months!All my customers were extremely angry and I couldn't help them, because Yumi and Mozart (agents from ChinaDivision) ignored me after I paid them. My orders had no meaningful tracking updates, and as I write this, they've still not delivered, after months.If you care about your business at all DO NOT WORK with ChinaDivision in your life. There are so many other options.

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