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Customer reviews: ChinaDivision Order Fulfillment

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<h3>What Merchants Think</h3> <p>Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.</p> <h3>Key Strengths</h3> <ul> <li>Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.</li> <li>Significant savings on shipping costs, especially with USPS rate discounts.</li> <li>User-friendly interface that makes order management and shipping label creation simple.</li> <li>Robust customer support that resolves issues promptly.</li> <li>Flexibility in setting automated rules for shipping and fulfillment.</li> <li>Customizable features that allow tailored solutions for different business needs.</li> <li>Time-saving features such as batch shipping and automatic data import/export.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users encounter a learning curve when initially setting up the system.</li> <li>A few reviews mentioned that feature updates could better align with customer requests.</li> <li>Occasional integration issues with certain platforms that require customer support intervention.</li> </ul> <h3>Final Thoughts</h3> <p>The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.</p>

Reviews (277)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

lim...com

Oct 24, 2023  on Bigcommerce

Effortless Order Management and Outstanding Support: Our Experience with This App - Incredible Support Team and Streamlined Order Process! This app is incredibly user-friendly and does precisely what we need it to. It has significantly improved our ordering process and kept our product data consistently up to date.

mim...com

Oct 24, 2023  on Bigcommerce

Streamlining Order Processing: Making Business Smoother Than Ever! - This app is incredibly efficient! We decided to use it to simplify and automate our order processing with our partners. It's the perfect fit for our needs. Lynn has been an outstanding support, promptly addressing our questions. Thank you very much.

mom...com

Oct 24, 2023  on Bigcommerce

Exceptional Customer Service and Enhanced Store Functionality – A Winning Combination! - Their customer service was exceptionally helpful and extremely responsive. I'm delighted with how well this app has enhanced the functionality of my store.

mah...com

Oct 23, 2023  on Bigcommerce

We're absolutely thrilled with ChinaDivision Order Fulfillment! - We're absolutely thrilled with ChinaDivision Order Fulfillment! Setting up the app was a breeze, and it's made a significant difference in terms of time savings and order accuracy. In the past, our manual drop ship orders introduced room for human errors, and we often ran into issues where labels were generated prematurely, causing customer confusion. We highly recommend it! Additionally, their customer service is top-notch. I had numerous questions, and they responded quickly and with precision.

mom...com

Oct 23, 2023  on Bigcommerce

I recently launched a new dropshipping venture - I recently launched a new dropshipping venture. Initially, I managed everything manually, which involved sending orders to suppliers, waiting for tracking details via email, and then manually inputting tracking information into Shopify. This process was incredibly time-consuming and unsustainable. Since I started using this app, it has already saved me countless hours. It automates the order process by sending them directly to suppliers. This centralized system allows suppliers to see and process all orders in one place, and they can easily upload tracking information, which is then automatically sent to the customers. I've also had the opportunity to communicate with Claire from the support team, and some of the suggested improvements have already been implemented. This app is fantastic and keeps getting better!

mag...com

Oct 23, 2023  on Bigcommerce

Effortless Setup for Special Order Routing with ChinaDivision Order Fulfillment - We need to route certain orders submitted into bigcommerce by and 3rd party tool to a different fulfillment center. Setup was easy. Works perfectly.

kar...com

Oct 23, 2023  on Bigcommerce

I searched for an app to help me with smaller dropshippers and contacts I had my myself and this app is just perfect! - I searched for an app to help me with smaller dropshippers and contacts I had my myself and this app is just perfect! Gives each of my suppliers their own page where they can view/process all orders from for me. It's a superb app and the customer service is second to none! Anytime I have had a problem (which isn't many admittedly), they have responded quickly and sorted out any issues with speedy professionalism. I couldn't recommend them highly enough. I brilliant app and even better customer service. Thank you.

som...com

Oct 23, 2023  on Bigcommerce

Effortless Setup and Exceptional Support from ChinaDivision Order Fulfillment Team - The team at ChinaDivision Order Fulfillment have been super responsive and helpful. Setting up the app was really easy and took no time at all

sar...com

Oct 23, 2023  on Bigcommerce

Neil's Expertise and Assistance in Streamlining BigCommerce Locations - Neil was very helpful helping us to finish up a connection between two bigcommerce locations. We had a few settings that needed to be tweaked in order to have the orders come through. He was very knowledgeable.

hap...com

Oct 18, 2023  on Bigcommerce

This app does exactly what I need it to do. - This app does exactly what I need it to do. It splits my orders perfectly and sends them directly to my vendors ship station accounts. The team is outstanding! Very quick to respond and super helpful!!

pan...com

Oct 18, 2023  on Bigcommerce

This app has been great. - This app has been great. It has been easy to use and it was exactly what I was looking for. The customer service has also been amazing. If I run into any issues, they respond quickly and it is solved quickly too. I highly recommend it.

hir...com

Oct 18, 2023  on Bigcommerce

Leaving two 5 star reviews as we had 2 'child stores' created, - Leaving two 5 star reviews as we had 2 'child stores' created, to overcome the challenges we were facing with getting bigcommerce to be able to know which orders to send to which of our warehouses. This app has solved the problem and removed the stress of our main US warehouse having to manually push orders through to our UK warehouse. Thank you to all at Cork Labs for working hard behind the scenes so that we don't have to.

sar...com

Oct 18, 2023  on Bigcommerce

ChinaDivision Order Fulfillment does everything we need and more. - ChinaDivision Order Fulfillment does everything we need and more. A great aspect of choosing this application isn't only the automatic routing and other features but also the excellent support you receive should there be questions. 10 out of 10. Great application and great customer support.

tar...com

Oct 18, 2023  on Bigcommerce

Faye was super helpful and resolved all the issues right away when we needed his help. - Faye was super helpful and resolved all the issues right away when we needed his help. He helped us configure the help and set it up with the integration. He also followed up if there is anything else he could help with. Great customer service. Thanks!

ari...com

Oct 18, 2023  on Bigcommerce

Total lifesaver! - Total lifesaver! We have two fulfillment partners who need to be sent emails with packing slips attached and struggled to figure out how to do this for four months. I booked an intro call with Shawn, explained the situation, and we were up and running in less than an hour. LOVE that they offer White Glove installation, which is great for someone like me who knows what we need but not how to do it.

sor...com

Oct 18, 2023  on Bigcommerce

This review is for the support team behind the app. - This review is for the support team behind the app. They were gracious with their time to step through the product set up with me to make sure the products align with the vendors in my app. I've had this app installed for 5 weeks now, and the order notifications to my vendors have been running smoothly.

for...com

Oct 18, 2023  on Bigcommerce

Amazing customer support - Amazing customer support -- I reached out over email and asked for phone support, and they spent over an hour on the phone with me to understand what we were looking to do and help set up solutions that work best for our shop. Thank you!

son...com

Oct 18, 2023  on Bigcommerce

I used this app to split orders to different suppliers. - I used this app to split orders to different suppliers. The app is super easy to be used and has also a really user friendly layout. It is a perfect application for dropshipping and also for multi-vendor.The customer care is really amazing!

air...com

Oct 18, 2023  on Bigcommerce

I'm really enjoying this app! - I'm really enjoying this app! It has a sleek and professional look, and it actually delivers on what it promises. Installation was a breeze - it practically set itself up effortlessly. The only task I had to do was establish shipping rates for the suppliers (which I did with a simple click by copying existing ones) and then designate the product to be stocked at that supplier - incredibly straightforward!This app genuinely enables a warehouse to fulfill and complete orders, adding tracking back to bigcommerce without the need for any additional software. The only suggestion I have is that packing slips would be a great addition. Let me know if that's possible.Cheers!

boy...com

Sep 19, 2023  on Bigcommerce

Works great - Works great. Self-serve platforms are the standard for modern 3PLs and Chiandivision is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.

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