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Customer reviews: ChinaDivision Order Fulfillment

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The BigCommerce ChinaDivision Order Fulfillment app simplifies cross-border eCommerce by connecting merchants with reliable suppliers in China. This review covers its features, pricing, and real user experiences to help you decide if it's the right solution for your business.

Reviews (346)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

sal...com

Nov 28, 2023  on Bigcommerce

I absolutely love this app! - I absolutely love this app! The app works exactly as described without any hiccups whatsoever. Im syncing products with other stores and the orders are flowing into their stores seamlessly. When installing, Winona did a video call to help me set up the app which made it super simple. If I have any question whatsoever, Kevin and his team reply back within a few minutes. Highly recommended for any store owner doing dropship!

tom...com

Nov 28, 2023  on Bigcommerce

Assigning orders to different warehouses/locations in Shopify is surprisingly - Assigning orders to different warehouses/locations in Shopify is surprisingly difficult (hopefully that changes in the future), but this app makes it possible and works well. More significantly, the support provided by Faye is both very responsive and helpful in terms of solving problems that arise (between different 3PLs, shopify and the app, there's more complexity than one would think).

mon...com

Nov 28, 2023  on Bigcommerce

Crystal has been nothing short - Crystal has been nothing short of a blessing in helping us set up our side of the app! He responded with all the answers I was looking for and in a timely manner. He saved us a lot of time and a lot of error. I knew it wasn't the most impossible task, just needed some hand holding. Thank you Crystal ! Looking forward to continuing working with Order Fulfillment Guru.

jar...com

Nov 28, 2023  on Bigcommerce

ChinaDivision Order Fulfillment - ChinaDivision Order Fulfillment saved us during our busy holiday season! We had thousands of orders coming throgh Shopify that could not be properly split-fulfill between our two warehouses. We were having to manual update each one. ChinaDivision Order Fulfillment not only provided the application to automate the process but they provided fantastic customer service a long the way. No problem was ever too big or too small to be addressed respectfully and timely. We are very grateful for their services!!

jar...com

Nov 28, 2023  on Bigcommerce

ChinaDivision Order Fulfillment - ChinaDivision Order Fulfillment saved us during our busy holiday season! We had thousands of orders coming throgh Shopify that could not be properly split-fulfill between our two warehouses. We were having to manual update each one. ChinaDivision Order Fulfillment not only provided the application to automate the process but they provided fantastic customer service a long the way. No problem was ever too big or too small to be addressed respectfully and timely. We are very grateful for their services!!

jar...com

Nov 28, 2023  on Bigcommerce

I could not have installed this - I could not have installed this app had I not gotten help from Jessica. He explained why and what to expect from this app and how to set it up. I commend his support and wish him all the best in his endeavor. It won't be fair if I exclude the rest of the members of the team who helped me tremendously and motivated me to stick around with this new technology. Great job guys and gals! All the best. And lastly, this app will save me a lot of time to concentrate on my marketing effort for the business.

roj...com

Nov 28, 2023  on Bigcommerce

Congratulations to the entire ChinaDivision Order Fulfillment team for their outstanding work! - Congratulations to the entire ChinaDivision Order Fulfillment team for their outstanding work! Your software has simply been incredible and has greatly simplified my order management process. And a big shoutout to Minn, who seems to be an essential part of this exceptional team! Her expertise and determination are beautifully complemented by her kindness and charm. She is undeniably a remarkable individual. Keep up the great work, ChinaDivision ! You are doing an amazing job, and I look forward to seeing what the future holds for you. Thank you for everything you do!

roj...com

Nov 28, 2023  on Bigcommerce

Congratulations to the entire ChinaDivision Order Fulfillment team for their outstanding work! - Congratulations to the entire ChinaDivision Order Fulfillment team for their outstanding work! Your software has simply been incredible and has greatly simplified my order management process.And a big shoutout to Minn, who seems to be an essential part of this exceptional team! Her expertise and determination are beautifully complemented by her kindness and charm. She is undeniably a remarkable individual.Keep up the great work, ChinaDivision ! You are doing an amazing job, and I look forward to seeing what the future holds for you. Thank you for everything you do!

jun...com

Nov 28, 2023  on Bigcommerce

Let me start by saying EVERYONE - Let me start by saying EVERYONE has been so very helpful since i started my online business! there has never been a time they left me unsure about a question..Jessica & Crystal were so wonderful to me they were VERY helpful in my situations ! 5+++ stars Thank you for everything!

jun...com

Nov 28, 2023  on Bigcommerce

Let me start by saying EVERYONE - Let me start by saying EVERYONE has been so very helpful since i started my online business! there has never been a time they left me unsure about a question..Jessica & Crystal were so wonderful to me they were VERY helpful in my situations ! 5+++ stars Thank you for everything!

has...com

Nov 28, 2023  on Bigcommerce

They are great support, - They are great support, whenever i run into problem or need help i know when i click the support button a real human will help me until my problem fixed and it just super nice. There is some parts that are not working for me like the extension but the super good support team makes up for it and have worked to help me a lot so i will give 5 stars because i feel they genuinely care a lot about their customers! recommend! especially Lily in support thank you for helping me so many times!

hal...com

Nov 28, 2023  on Bigcommerce

Absolutely satisfied with the Pausline help! - Absolutely satisfied with the Pausline help! Great communication skills, and very helpful! I was lost for a bit in the import product segment, and also with sourcing my products, but Pausline has managed to satisfy all my needs! I can only recommend using this app, as it is improving from day to day!

kha...com

Nov 10, 2023  on Bigcommerce

I really like how simple it is. - I really like how simple it is. The new interface is easy to understand and user-friendly, and it has saved me a bunch of time. I highly recommend it

bor...com

Nov 10, 2023  on Bigcommerce

It's really great – a simple and straightforward way to fulfill hundreds of orders. - It's really great – a simple and straightforward way to fulfill hundreds of orders. It would be even better if it could process fulfillments simultaneously to speed things up, but hey, it's a free app, so no complaints. Just hoping it stays free to use.

suc...com

Nov 10, 2023  on Bigcommerce

This tracking app is awesome! - This tracking app is awesome! It's versatile, super easy to use, and we use it every day without any problems. Thanks a bunch!

sor...com

Nov 10, 2023  on Bigcommerce

Fulfilling orders is a breeze with this app - Fulfilling orders is a breeze with this app. It's seriously the best app ever made. Awesome job! What's even cooler is the option to replace tracking. It saved me big time because I used to manually fulfill each order and caught an error in the shipments I created. This app sorted everything out for me.

soh...com

Nov 10, 2023  on Bigcommerce

I've been using this app for over 10 months - I've been using this app for over 10 months, and I can honestly say it's fantastic. It's straightforward and does exactly what you need it to. It saves a ton of time.

akl...com

Nov 10, 2023  on Bigcommerce

This app is perfect. - This app is perfect. It's exactly what we were looking for. They were really helpful when we ran into an issue. The app is super easy to use. Just upload a CSV file, and you're good to go.

lim...com

Nov 10, 2023  on Bigcommerce

Thanks for addressing the bug – it's working fine now! - The app is decent, but there's a glitch with the tracking URL. It keeps defaulting to the wrong courier or the URL is incomplete when I upload it. Please fix it. The older version was fine, but this updated one has issues. Thanks for addressing the bug – it's working fine now!

lim...com

Nov 10, 2023  on Bigcommerce

Thanks for addressing the bug – it's working fine now! - The app is decent, but there's a glitch with the tracking URL. It keeps defaulting to the wrong courier or the URL is incomplete when I upload it. Please fix it. The older version was fine, but this updated one has issues.Thanks for addressing the bug – it's working fine now!

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