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Customer reviews: ChinaDivision Order Fulfillment

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Reviews (269)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

dge...com

Apr 30, 2024  on Bigcommerce

Promises are made and delivered excellently. - Promises are made and delivered excellently.I reached out to the support team for some assistance, and within an hour, I received a very detailed and thoughtful response regarding my specific issue. It's truly delightful when someone genuinely tries to resolve your problems.Cheers

alf...com

Apr 30, 2024  on Bigcommerce

Great application. - Great application. I had a very simple use case, just a single simple bundle, but it worked very well. The support was excellent. They answered my questions quickly and were very helpful.

les...com

Apr 30, 2024  on Bigcommerce

Great application that fully meets my needs and is easy to use - Great application that fully meets my needs and is easy to use. However, the customer support is on another level! We had some compatibility issues with Shopify, involving some bundled orders that were not being broken down into individual items for easy fulfillment, but their coders helped me find a workaround while waiting for Shopify to update the code. Thank you so much for such incredible service, which made for a delightful experience.

hil...com

Apr 25, 2024  on Bigcommerce

So far, I am very pleased with this application - So far, I am very pleased with this application. Creating bundles, setting prices, and so on, is very easy. I highly recommend this app because the customer service is excellent. My issues were thoroughly addressed very quickly.

kir...com

Apr 25, 2024  on Bigcommerce

An extremely useful, flexible - An extremely useful, flexible, and easy-to-use application with unique features. Our website uses rather complex bundles, and we have reached out to the Chinadivision support team several times for advice and assistance in creating the behavior we desired. Every time they were great!

fde...com

Apr 25, 2024  on Bigcommerce

I love the bundles I've created with this application - I love the bundles I've created with this application. Although I had trouble setting it up correctly, the representatives in the help center were very helpful and friendly!

ter...com

Apr 25, 2024  on Bigcommerce

Great app. Helpful support. Highly recommended. - Love this app. An absolute game-changer for tracking our inventory and helping us fulfill and restock accurately.

mel...com

Apr 25, 2024  on Bigcommerce

I found two applications that could meet my needs. - I have hundreds of products made up of component products and need an application to help me get the correct inventory numbers. After several weeks of searching in the app store, I found two applications that could meet my needs. This is the only product that offers bulk bundling creation. So I used it and am very satisfied with it.

edc...com

Apr 25, 2024  on Bigcommerce

Superb assistance from support! - Superb assistance from support! This application has saved us a significant amount of time.

drs...com

Apr 25, 2024  on Bigcommerce

In a world filled with unfulfilled promises and unhelpful support - In a world filled with unfulfilled promises and unhelpful support, ChinaDivision Order Fulfillment stands out for over-delivering on the functionality of their stated applications and providing top-notch support.ChinaDivision Order Fulfillment is the new flagship product in our long-term operational toolkit.

dcd...com

Apr 25, 2024  on Bigcommerce

I can only say wow! - I can only say wow! I've been looking for a company to solve a persistent issue for over two years, and behold! Neil from ChinaDivision Order Fulfillment has been very patient with me, provided a lot of information, and found a solution. I'm now ready to hit the race. Thank you ChinaDivision !

drg...com

Apr 19, 2024  on Bigcommerce

It works seamlessly - It works seamlessly and offers a multitude of options to customize your bundles. The support team is very friendly and helpful, responding to your inquiries with remarkable speed. I highly recommend it!

gno...com

Apr 19, 2024  on Bigcommerce

The app has implemented the new Shopify Bundle API very effectively - The app has implemented the new Shopify Bundle API very effectively and is the only one that can handle unlimited variant options in the best possible way.

emo...com

Apr 18, 2024  on Bigcommerce

An exceptional bundle application! After trying numerous different apps - An exceptional bundle application! After trying numerous different apps, I've found that the Chinadivision team offers the best user interface, features, and support. If you're looking for fixed-price bundling and synchronized inventory, this app is the one for you.

dan...com

Apr 18, 2024  on Bigcommerce

Despite the short timeframe of just one day, - Despite the short timeframe of just one day, the setup was incredibly straightforward, and the support staff were very proactive in assisting with the setup process.

cor...com

Apr 18, 2024  on Bigcommerce

Fantastic bundle application! I accidentally uninstalled it. - Fantastic bundle application! I accidentally uninstalled it. We have contacted the support team.Aside from that, I highly recommend this application! It works great :)

val...com

Apr 18, 2024  on Bigcommerce

Outstanding application that perfectly aligns with our requirements. - Outstanding application that perfectly aligns with our requirements. Also, the support is exceptional! Highly recommended.Outstanding application that perfectly aligns with our requirements. Also, the support is exceptional! Highly recommended.

cli...com

Apr 18, 2024  on Bigcommerce

Fantastic application that fully meets my needs and is user-friendly. - Fantastic application that fully meets my needs and is user-friendly. However, the customer support is on another level! We encountered some compatibility issues with Shopify, where some bundled orders were not being broken down into individual items for easy fulfillment, but their coders helped me find a workaround while waiting for Shopify to update their code. I am extremely grateful for such incredible service, which made for a delightful experience.

dre...com

Apr 18, 2024  on Bigcommerce

This team is truly exceptional. - This is a great product, but what's even more significant is the outstanding team behind it. The Chinadivision team has demonstrated a strong responsiveness, robust support capabilities, and a willingness to take on user feedback. They have implemented some features in their version 3.0 of the product based on my requests, and I am quite impressed with how they have done it. This team is truly exceptional.

mar...com

Apr 17, 2024  on Bigcommerce

I have hundreds of products composed of component products - I have hundreds of products composed of component products, and I am in need of an application that can help me manage the correct inventory numbers. After several weeks of searching through the app stores, I have found two applications that meet my needs. This is the only one that offers the creation of bulk bundles. So, I have started using it and am very satisfied with it.However, there is one thing that is indeed missing: there is no filter within the application, nor any other tools/features that can assist you in batch searching, organizing, editing, or effectively handling them in any way after the bundles have been created. In other words, while the app is excellent for creating the bundles, it lacks the functionality to manage and refine them efficiently once they are set up.

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