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Customer reviews: ChinaDivision Order Fulfillment

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The BigCommerce ChinaDivision Order Fulfillment app simplifies cross-border eCommerce by connecting merchants with reliable suppliers in China. This review covers its features, pricing, and real user experiences to help you decide if it's the right solution for your business.

Reviews (326)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

y6u...ife

Apr 29, 2025  on Bigcommerce

Both Time & Money Saving - The program is fairly easy to use, the cost per package is lower than what i was paying using usps.com. I can see where my package is in the shipping process and confirm receipt. It helps me provide better feed back to the customer and gives me more control over my first class passengers than I had before. It takes me FAR less time to process orders than it did previously, which i really love.

sa8...com

Apr 29, 2025  on Bigcommerce

Great program - If you ship from your location, this program will help a ton. You can log into your accounts already set up with Fed Ex, UPS, etc to find the best rates.

ors...run

Apr 29, 2025  on Bigcommerce

Good. We have been using it for years now with no issues - Good. We have been using it for years now with no issues

ryn...run

Apr 22, 2025  on Bigcommerce

Chinadivision easily integrates with my website and syncs all my orders to make it more convenient for me to ship across the world. - Chinadivision easily integrates with my website and syncs all my orders to make it more convenient for me to ship across the world.

x4i...ife

Apr 22, 2025  on Bigcommerce

Chinadivision is the best! - Overall in my opinion with all the features with Chinadivision this is the best shipping software!

wwc...org

Apr 22, 2025  on Bigcommerce

Highly Recommend Chinadivision! - Very user friendly and has a lot of features and options. Use it on a daily basis and rarely ever have a problem. If I do, customer service takes care of it very promptly.

egu...run

Apr 22, 2025  on Bigcommerce

Friendly, time saver with room to grow - Speed User friendly for most part Great customer support Free trial allows you to get true feel of features available Batch shipping and customs forms are huge time savers

0w0...org

Apr 16, 2025  on Bigcommerce

Chinadivision helped our small business in many ways. - The process of integrating your marketplaces is straightforward and simple. The native integrations offered are quite extensive, and we did quite lengthy research to pick and fulfillment software that integrated with the most marketplaces possible. The value for the cost is totally worth the investment, and the customization of carriers, labels, automation rules, notification emails truly makes this a great product.

lw0...ife

Apr 16, 2025  on Bigcommerce

Chindivision is great for small businesses! - Excellent customer service. We pay for enterprise support and the chat team has helped us on so many occasions.

7yb...run

Apr 16, 2025  on Bigcommerce

Chindivision takes your business to thenext level - Chinadivision is seriously amazing. It streamlines the shipping process between the two online stores I manage, and offers a wide variety of customizations based on my needs. Their customer service is excellent, with several options (chat, e-mail, and phone) for every type of business to use. This has cut my ship time down to a fourth of what I used to spend, and has given me more time to focus on other aspects of my business!

mxx...ife

Apr 09, 2025  on Bigcommerce

Best shipping software out there - Simplifies everything shipping related. While I wish it had a couple of features it doesn't, it is still head and shoulders above anything else I have used (odoro, shippo, ship easy).

as4...com

Apr 09, 2025  on Bigcommerce

It's a great service that saves me time, andhas lot's of potential for scale up. - Pros include... -- Being able to quickly print labels for both local and international shipments from my business. -- Being able to get exact shipping quotes. -- It integrates with my ecommerce website

2k3...org

Apr 09, 2025  on Bigcommerce

Chinadivision Help us to organized ourselling channels - + Cost Effective. + Easy to use after understanding the system. + Easy comparison between carriers. + Summarizing, it saves money.

q7v...run

Mar 25, 2025  on Bigcommerce

Licensed shipping software - The customer support is superb. I haven't had any issues. I would suggest take your time. learn it. if you have a programmer, let them do the funneling or you.

rbl...com

Mar 25, 2025  on Bigcommerce

we have shipping software that is better. - Easy to use, with many features. What used to take hours can be done within a few minutes. It also eliminates errors by having much other procedures automated and saved.

ewo...com

Mar 21, 2025  on Bigcommerce

Chinadivision Help us to organized ourselling channels - Cost Effective. + Easy to use after understanding the system. + Easy comparison between carriers. + Summarizing, it saves money.

ich...org

Mar 21, 2025  on Bigcommerce

It integrates with my ecommerce website - Pros include... -- Being able to quickly print labels for both local and international shipments from my business. -- Being able to get exact shipping quotes.

sll...com

Mar 20, 2025  on Bigcommerce

Very easy to use, and pulls orders from multiple Shopify stores plus eBay, amazon, walmart, etc. - Very easy to use, and pulls orders from multiple Shopify stores plus eBay, amazon, walmart, etc.

mg0...org

Mar 20, 2025  on Bigcommerce

Before setting up Chinadivision first with a Wordpress site and then with Shopify - Before setting up Chinadivision first with a Wordpress site and then with Shopify, we had to enter everything in by hand to USPS and UPS. Chinadivision automated all of that for us and made it super simple to keep track of open orders. No more sitting on a stack of paper packing slips trying to see what can ship out now.

t4j...run

Mar 20, 2025  on Bigcommerce

Gamechanger - They’ve been great - easy to use product, amazing customer service and support, and for a reasonable price. I can’t recommend them enough.

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