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Customer reviews: ChinaDivision Order Fulfillment

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Reviews (269)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "ChinaDivision Order Fulfillment" app. They appreciate the efficiency and ease of use it brings to their shipping processes. The app seamlessly integrates with multiple e-commerce platforms, offering significant time and cost savings on shipping. Many reviews highlight the excellent customer service and robust features that enhance their fulfillment operations.

Key Strengths

  • Multi-platform integration with popular e-commerce sites like Shopify, eBay, and Amazon.
  • Significant savings on shipping costs, especially with USPS rate discounts.
  • User-friendly interface that makes order management and shipping label creation simple.
  • Robust customer support that resolves issues promptly.
  • Flexibility in setting automated rules for shipping and fulfillment.
  • Customizable features that allow tailored solutions for different business needs.
  • Time-saving features such as batch shipping and automatic data import/export.

Common Concerns

  • Some users encounter a learning curve when initially setting up the system.
  • A few reviews mentioned that feature updates could better align with customer requests.
  • Occasional integration issues with certain platforms that require customer support intervention.

Final Thoughts

The "ChinaDivision Order Fulfillment" app receives overwhelmingly positive feedback for its ability to streamline shipping processes and reduce costs. While there are some minor concerns about setup and feature requests, the app's benefits significantly outweigh these drawbacks. It's considered an indispensable tool for many businesses, enhancing productivity and offering a comprehensive, scalable fulfillment solution.

pfe...com

Nov 13, 2024  on Bigcommerce

It was relatively easy to set up and very easy to train shipping staff to use. There customer support is always very helpful when needed. - It was relatively easy to set up and very easy to train shipping staff to use. There customer support is always very helpful when needed.

ate...com

Nov 13, 2024  on Bigcommerce

This software helps make our shipping process simple. - This software helps make our shipping process simple. It also helps us to save money on shipping by allowing us access to high volume USPS shipping rates. It rocks

mcm...com

Nov 07, 2024  on Bigcommerce

An absolute staple for anye-commercebusiness. - After trying just about everything else out there, Chinadivision is as close to a perfect solution as you'll find. It helped me save over an hour each day, time that I was then able to spend on actually growing my business. It was a stretch to think of anything I didn't like - which speaks volumes about the software.

fur...com

Nov 07, 2024  on Bigcommerce

It's simple to use, powerful - It's simple to use, powerful, and best feature is that it allows you to easily compare all negotiated rates between carriers all in one platform. The amount of money I have saved using this software pays for itself ten times over!

nor...com

Nov 07, 2024  on Bigcommerce

Overall, a streamlined approach to yourshipping solutions with great customerservice - A significant increase in productivity in the workforce and also a key contributor in our streamlining of the business. The Chinadivision team themselves are real joy to work with with excellent customer service. Chinadivision is great and has genuinely solved a lot of our issues with regards to order fulfilment.

kiz...com

Oct 23, 2024  on Bigcommerce

Get Ship Done - This software brings all of our marketplaces together. Magento, Amazon, and we can even import our phone orders via CSV upload. It has everything you could possibly need to compare different shipping services and save money and time.

oke...com

Oct 22, 2024  on Bigcommerce

Really beats the other options! - I love the automatic download of orders across many platforms. It saves me so much time. Batch label printing and simple tracking really makes life easy

vil...com

Oct 22, 2024  on Bigcommerce

Why use anything else? - Absolutely amazing. It is so easy to use that I was able to easily integrate it across three warehouses plus our corporate headquarters. I had 20 different ecommerce sites across several platforms including Woocommerce, Magento 1, Shopify, Prestashop, Open Cart, Ebay and Amazon Merchant fulfilled. Setting up rules to automate our business was so simple. I can automatically have orders go to the correct warehouses based on rules by skus. We were easily able to customize marketing material for each store on invoices and shipping labels.

day...com

Oct 16, 2024  on Bigcommerce

Best shipping solution - API feature which integrates with our website making it easy to filter orders. Easy navigation and straightforward reports. Great online support. Even has the ability to batch shipments.

ble...com

Oct 15, 2024  on Bigcommerce

The ease of creating labels and getting stuff out the door. - The ease of creating labels and getting stuff out the door.

pec...com

Oct 15, 2024  on Bigcommerce

Cloud Based, Easy to Use, Cheap, Responsive, Does not Crash, Works with Mac or Windows, Nothing to Download, Easily customizable. - Cloud Based, Easy to Use, Cheap, Responsive, Does not Crash, Works with Mac or Windows, Nothing to Download, Easily customizable.

ser...com

Oct 15, 2024  on Bigcommerce

ChinaDivision Order Fulfillment is incredibly easy to use. - ChinaDivision Order Fulfillment is incredibly easy to use. With a few clicks we can print labels for all of our Shopify orders.If you have a Shopify store, ShipStation is

rad...com

Oct 11, 2024  on Bigcommerce

I'm now saving time and money with Chinadivision integrated with my Big store and getting shipping rates lower than ever! - I'm now saving time and money with Chinadivision integrated with my Big store and getting shipping rates lower than ever! I will be doing business with Chinadivision as long as possible. They also have superior customer service! My assigned Agent has helped me tremendously whether it's been helping me recover my password or choosing a permanent subscription

maa...com

Oct 11, 2024  on Bigcommerce

Chiandivision is lucky to have her on staff. Thank you - Some of our customers are on a net 30 so we don't process their orders right away. Support Staff showed me how to move the order status within the software, so that my shipper doesn't get confused on which orders to ship. I can't say enough on how helpful the Support Staff was, she helped me solve important business needs that I have. She was very understanding of my lack of knowledge and kindly took the time to show me how Chiandivision can solve my problems. Without her I wouldn't know all the functionality of shipstation, but now I do. Support Staff did her job to perfection.

spa...com

Oct 11, 2024  on Bigcommerce

The staff at Chinadivision is helpful when you need them but they COULD do a better job implementing features that customers request. - Chinadivision has been crucial to our workflow and we'd have wasted hours a week if we were still having to manually enter data. The staff at Chinadivision is helpful when you need them but they COULD do a better job implementing features that customers request.

sig...com

Sep 18, 2024  on Bigcommerce

Excellent Shipping Service - I am very happy overall with Chinadivision as I have used it for several years and it has saved me a lot of time and energy.

yan...com

Sep 18, 2024  on Bigcommerce

Chinadivision Small Business Review - We love Chinadivision because it is easy to compare rates between different shipping options. It is nice to have all of our shipping information from UPS, FedEx, and USPS all in one place. It has majorly cut down our shipping times. We also love that there is no monthly fee for the basic package.

dal...com

Sep 10, 2024  on Bigcommerce

An integral part of our business! - They allow us to merge our Amazon and Bigcommerce store shipping into a single location (plus handle any manual shipments that come along, too). They get great shipping discounts that are the lowest we've found. They save us time and money each and every day we use it. Since it's browser-based, it is easy to set up and get going. Just add and configure your label printer and you're ready to roll on any computer.

qui...com

Sep 10, 2024  on Bigcommerce

ChinaDivision-Shipping Made Easy through Inventory Channel Management - ChinaDivision not only has the capabilities of traditional shipping software like label creation and carrier integrations like many others out on the market, but it also has inventory management capabilities, especially across a number of sales channels which other solutions usually do not. It has native integrations with major sales / e-commerce platforms that I use. It also has the added bonus of email marketing capabilities that other shipping solutions platforms do not and reporting exports tend to be better than other tools.

kun...com

Sep 10, 2024  on Bigcommerce

ChinaDivision is a great service that provides ease of use, peace of mind, and convenience. - ChinaDivision allows us to easily organize and ship orders from across multiple eCommerce platforms. We currently have our Amazon and Bigcommerce stores integrated and also use ChinaDivision to help ship orders from our own website as well. Not only does it organize all the orders in once place but we are able to set shipping rules based on product and package weights, dimensions, or categories. We also subscribe to the add-on marketing services which enables us to market to our customers as well.

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