Ai-agent Customer-facing apps 2026

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Twilio AI Assistants

Opinionated framework to build and host conversational AI Assistants for customer-facing use cases Show more

Twilio AI Assistants is an advanced platform designed to revolutionize customer interactions through customer-aware autonomous agents. Leveraging the capabilities of the leading CPaaS provider, a top-notch CDP, and robust LLM infrastructure, these AI assistants are crafted to both delight customers and enhance business operations. They are trained using a company's existing knowledge base and are capable of making API requests to interact with external systems, allowing them to complete a variety of tasks. With customer memory capabilities powered by Segment, businesses can deliver personalized customer experiences on a large scale. Twilio AI Assistants enable engagement across multiple channels, including chat, email, SMS, WhatsApp, and voice, from the very first day of deployment. Furthermore, these assistants come equipped with built-in Guardrails ensuring secure and compliant interactions.

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Twilio AI Assistants

Opinionated framework to build and host conversational AI Assistants for customer-facing use cases Show more

Twilio AI Assistants is an advanced platform designed to revolutionize customer interactions through customer-aware autonomous agents. Leveraging the capabilities of the leading CPaaS provider, a top-notch CDP, and robust LLM infrastructure, these AI assistants are crafted to both delight customers and enhance business operations. They are trained using a company's existing knowledge base and are capable of making API requests to interact with external systems, allowing them to complete a variety of tasks. With customer memory capabilities powered by Segment, businesses can deliver personalized customer experiences on a large scale. Twilio AI Assistants enable engagement across multiple channels, including chat, email, SMS, WhatsApp, and voice, from the very first day of deployment. Furthermore, these assistants come equipped with built-in Guardrails ensuring secure and compliant interactions.

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KapaAI

AI-powered support for developer-facing companies Show more

KapaAI is an innovative platform designed to assist developer-focused companies in enhancing their support systems through AI-powered bots. Leveraging advanced Large Language Models, KapaAI creates intelligent chatbots capable of autonomously addressing developer inquiries. By synthesizing knowledge from a variety of sources, including documentation, tutorials, chat logs, and GitHub issues, these bots provide accurate and timely responses. The platform significantly enhances the developer experience by streamlining the support process, thus reducing the workload of support teams. With KapaAI, companies can ensure their developer communities receive efficient assistance, lowering the need for manual intervention in addressing common queries. This ultimately allows technical teams to focus more on development rather than support, accelerating productivity and fostering community satisfaction.

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Download Page File Search MP

$4.9-$19.9 / Month

8.2

4 Reviews

File directory - Share downloadable public files at 1 place Show more

File Listing Embed Search MPX is an intuitive app designed to streamline the management and sharing of downloadable public files directly on your Shopify store. It eliminates the hassle of double uploading as it utilizes files already hosted on your Shopify uploads. With this app, you can effortlessly toggle the visibility of files in an embedded widget, enabling customers to search, view, or download a variety of content including B2B wholesale catalogs, PDFs, templates, instructional manuals, and more. The curated library feature allows you to selectively showcase specific files, ensuring customers have access only to the resources you choose to share. Additionally, the embedded directory supports viewing of PDFs and images directly on your site, enhancing user experience. Its file finder feature facilitates easy keyword search for documents like product manuals and press kits, while the customizable widget lets you incorporate custom CSS and translated text to suit your brand's needs. Supporting major file formats such as PDFs, images, documents, and videos, this app requires no coding, offering a seamless integration with your Shopify store.

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Download Page File Search MP

$4.9-$19.9 / Month

8.2

4 Reviews

Create searchable file database to share downloadable files Show more

File Search Bar & Download MP is a versatile Shopify app designed to streamline the process of sharing digital resources directly from your online store. With this app, you can create a centralized resource center or file directory featuring intuitive file categorization. Easily select and share files stored in Shopify, eliminating the hassle of duplicating uploads to platforms like Google Drive or Dropbox. Customers can seamlessly search, view, and download a diverse range of resources—including catalogs, whitepapers, product manuals, sales kits, publications, and media releases—directly from your site via an embedded widget. The app offers customizable features, allowing you to add custom CSS or translate language text to fit your store’s aesthetic and linguistic requirements. It supports various major file formats like PDFs, images, documents, videos, and spreadsheets, making it an invaluable tool for any Shopify store looking to enhance its customer experience. Additionally, the file search box offers keyword search capabilities, ensuring users can quickly find the downloadable files they need.

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Locker ‑ Password Protection

$4.99-$8.99 / Month

Password-protect store content; manage up to 50 access passwords.

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Compass Docs

$4.99-$19.99 / Month

Manage and display product documents directly in your Shopify store.

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Kedalion GPSR

$29 / Month

Organize and publish product safety info on Shopify effortlessly.

Install App

EU Withdrawal Button Pro

$4.9-$9.9 / Month

Streamlined EU withdrawal process for Shopify. No custom code needed.

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Customer Accounts Pro

8.2

5 Reviews

Collect additional customer fields for New Customer Accounts Show more

Customer Accounts Pro is a comprehensive app designed to give businesses more control over customer account registration. By allowing customers to fill in detailed account information on their profile page, the app enables businesses to create personalized shopping experiences and conduct effective segmented marketing. With flexibility in choosing the information to collect—from birthdays to personal interests—the app provides rich customer insights. It seamlessly integrates with customer accounts, prompting users to update their details upon login. Additionally, you can manage customer fields and view responses within Shopify metafields, ensuring all data is organized and accessible. Set required fields to ensure crucial information is captured, aiding in profile completion and enhancing your marketing strategies.

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Repeat Customer Insights

$59-$249 / Month

8.2

14 Reviews

Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Howdy Customer Tag Discount

$19-$29 / Month

8.2

9 Reviews

Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

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POWR: Customer Support Request

$10.99-$98.99 / Month

3 Reviews

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Custlo ‑ Customer accounts app

$8-$45 / Month

7.9

61 Reviews

Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.

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Helium Customer Fields

$12-$200 / Month

7.6

253 Reviews

Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.

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Login as Customer: Support

$39 / Month

7.5

10 Reviews

Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.

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Zon Customer Accounts & B2B

$9.99-$29.99 / Month

7.9

23 Reviews

Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Belco: Customer Service Software for Online Stores

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Enhanced Customer Notes by oBundle

Chat-style notes for improved customer interaction on BigCommerce stores. Show more

Enhanced Customer Notes by oBundle is a transformative app designed specifically for BigCommerce users, aimed at upgrading customer communications through a sleek, chat-like interface. This innovative tool replaces outdated standard customer notes, offering an intuitive platform for interaction that enhances both customer engagement and satisfaction. It's perfect for businesses looking to make customer interactions more personal, professional, and impactful. By using Enhanced Customer Notes, online stores can foster stronger relationships with their customers, ensuring a seamless and effective communication experience. Easy to implement and use, this app is an essential upgrade for anyone serious about enhancing their customer service capabilities. Transform your BigCommerce store today with Enhanced Customer Notes by oBundle and take your customer connections to the next level.

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