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Customer reviews: Shippo - Scalable Shipping

Develop by Shippo

Wix Shippo is a scalable shipping app designed to simplify logistics for Wix merchants. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (440)

Overall rating
3.9

What Merchants Think

Merchants generally find "Shippo - Scalable Shipping" to be a convenient and efficient tool for streamlining their shipping processes. Many praise its ease of use and commend the customer service support, although some have noted issues with specific integrations, such as with Wix, which affect their overall experience.

Key Strengths

  • Easy to use and streamlines shipping processes.
  • Excellent customer service, providing timely and helpful support.
  • Facilitates quick label printing and shipping setup.

Common Concerns

  • High shipping rates compared to other services.
  • Integration issues with platforms like Wix, leading to syncing problems.
  • Lack of support for specific carrier accounts, such as Parcelforce UK.

Final Thoughts

While "Shippo - Scalable Shipping" is lauded for its user-friendliness and excellent customer service, some users experience challenges with specific platform integrations and cost concerns. Overall, it remains a valuable tool for many merchants seeking to simplify their shipping processes.

Ellenm1

Sep 27, 2025  on Wix

good but often has trouble syncing.I like the pricing and the integration - mostly but there are frequent technical issues where the label won't show up in wix and I have to go to shippo to purchase it.

Melissabelize123

Sep 23, 2025  on Wix

Identity verificationI have tried completing the set up of linking my Wix website to Shippo and asked me to verify my identity. After several attempts it failed me. I sent an email to shippo...

Rcwhalen

Sep 19, 2025  on Wix

Shippo not Working with WIXWhen I click on "print shipping label," WIX sales fulfillment system hangs up. Need to login manually to Shippo to print label. Integration seems to be broken.

Ksk-handel

Sep 17, 2025  on Wix

Ungeeignet für Versand in DeutschlandMenue nur in ENG und FR, nur Deutsche Post - kein DHL, Sendungsbestätigung nur in ENG, keine Kostentransparenz (brutto/netto). Für uns nicht verwendbar...

Debbielawman5241

Sep 16, 2025  on Wix

Cannot fix my labels.I've used shippo in the past and had no issues before but for some reason when I try using it again for my website it gives me the issue with printing out the...

Thequarryshop

Sep 15, 2025  on Wix

Love ShippoI have a Wix Store and have had no issues, in fact I ship with their labels and find the pricing the same if not more choices for shipping. I prefer UPS, this...

Snapshareprints

Sep 09, 2025  on Wix

Didn't WorkHad an issue with printing a basic shipping label. Also don't like the fact that you can't remove your payment method before closing your account.

Albertocarniel

Sep 09, 2025  on Wix

It Doesn't Properly Sync Orders With WixIt doesn't sync orders with Wix.

Adutreui

Sep 07, 2025  on Wix

NOT WORKINGI am not able to connect to print my shipping label

Bridgettrepanier

Sep 07, 2025  on Wix

Help PleaseI am trying to integrate the app into my Wix website but it keeps looping back and won't complete

Info799306

Sep 02, 2025  on Wix

Would not connect to WixDidn't connect to Wix and did not include shipping that would work for our business.

Specialtyteaproducts

Sep 02, 2025  on Wix

Great when it's workingWorked sucessfully for m onths and suddenly won't work at all. Spent to m uch time troubleshooting and trying to get help.

Knittermama

Sep 01, 2025  on Wix

Can't get Shippo to work with WIX Ecommerce storeI've been trying to use the shippo app with my WIX ecommerce store but it doesn't work. My customers keep receiving the following message when they check out, "Sorry, our items are not...

Lyramodas1

Aug 12, 2025  on Wix

ExcellentThis was my first time using Shippo and was a great experience.

Kayle97298

Aug 10, 2025  on Wix

Easy and convenientA real time saver! I was under pressure trying to figure out how to print and get my shipping label on a time crunch and it was my first order. With shippo I...

Reneepennmd

Jul 12, 2025  on Wix

SCAM!Creates surcharges for properly weighed and measured boxes (STANDARD USPS Priority Mail Boxes, no less) and charged an additional $6-7 every time. Switching to another third party app. DO NOT USE SHIPPO!

Uncleronsbeefjerky

Jul 11, 2025  on Wix

Great I love how this connects to my website and I can print shipping labels. Very easy to use and less than going to the post office. Thanks Shippo

Madmountainmilitar

Jul 07, 2025  on Wix

Hard to set up and couldn't give real time rates for more than one sizeIt took me HOURS to set up the app only to find it cannot offer real time rates for the 5-6 different package sizes I use. Some are oversize and this means overage...

Kiyawilliams5

Jul 06, 2025  on Wix

Really wanted to like this Unfortunately, got my first order and needed expedited shipping. Still cant print my label. Waiting on customer service to reach back out.

Dawn67468

Jul 03, 2025  on Wix

New to on-line marketingI'm looking forward to my first sale and shipping experience.

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