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Customer reviews: Shippo - Scalable Shipping

Develop by Shippo
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Reviews (394)

Overall rating
4

What Merchants Think

Merchants generally find "Shippo - Scalable Shipping" to be a convenient and efficient tool for streamlining their shipping processes. Many praise its ease of use and commend the customer service support, although some have noted issues with specific integrations, such as with Wix, which affect their overall experience.

Key Strengths

  • Easy to use and streamlines shipping processes.
  • Excellent customer service, providing timely and helpful support.
  • Facilitates quick label printing and shipping setup.

Common Concerns

  • High shipping rates compared to other services.
  • Integration issues with platforms like Wix, leading to syncing problems.
  • Lack of support for specific carrier accounts, such as Parcelforce UK.

Final Thoughts

While "Shippo - Scalable Shipping" is lauded for its user-friendliness and excellent customer service, some users experience challenges with specific platform integrations and cost concerns. Overall, it remains a valuable tool for many merchants seeking to simplify their shipping processes.

Thestrollerpatroller

Apr 06, 2025  on Wix

Way too many attempts to link WIX to Shippo still showing "incomplete"I have followed their on-site tutorials and instructions, chat instructions, my site IS live. I have received a response after 3 emails to support followed those instructions. Still not connecting. I have...

Zenvirtuoso

Mar 12, 2025  on Wix

🚩🚩🚩BEWARE – Shippo Is a Shady, Unethical Company That Will Shut You Down Without Warning!🚩🚩🚩Shippo is a shady, unethical company that will shut down your business without warning. I disputed a single $7.71 charge (out of $107.72), and they cut off my shipping completely—no discussion, no resolution,...

Barbiemyers23

Mar 12, 2025  on Wix

not responding it was absolutely not responding

Robbglow

Mar 06, 2025  on Wix

HorribleAbsolute ship experience, piece of ship.

Rconsultancy1

Feb 27, 2025  on Wix

Would not grant a refund for a lost packagemy first package sent via shippo was lost and never arrived, despite explaining why it took so long to claim, i was not given a refund hence loosing me business and a customer....

Hawksbillpeakfarm

Feb 18, 2025  on Wix

Poor connectivity with WixThis app connection with Wix works one day and not the next. Most times I have to type up addresses twice. If someone has an order on wix it might take...

Meganpalmerin3

Jan 28, 2025  on Wix

Double the cost The shipping rates are double that of others would not recommend

Sidean26

Jan 27, 2025  on Wix

pointlessno way to integrate with a parcelforce uk business account, but you're happy enough to sell me a parcelforce label. waste of time, uninstalled.

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