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Customer reviews: Shippo - Scalable Shipping

Develop by Shippo
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Reviews (394)

Overall rating
4

What Merchants Think

Merchants generally find "Shippo - Scalable Shipping" to be a convenient and efficient tool for streamlining their shipping processes. Many praise its ease of use and commend the customer service support, although some have noted issues with specific integrations, such as with Wix, which affect their overall experience.

Key Strengths

  • Easy to use and streamlines shipping processes.
  • Excellent customer service, providing timely and helpful support.
  • Facilitates quick label printing and shipping setup.

Common Concerns

  • High shipping rates compared to other services.
  • Integration issues with platforms like Wix, leading to syncing problems.
  • Lack of support for specific carrier accounts, such as Parcelforce UK.

Final Thoughts

While "Shippo - Scalable Shipping" is lauded for its user-friendliness and excellent customer service, some users experience challenges with specific platform integrations and cost concerns. Overall, it remains a valuable tool for many merchants seeking to simplify their shipping processes.

Icingelite1

Apr 07, 2025  on Wix

Shipping labels not printingReceiving an error message to contact shippo client support team. HELP!!!!

Honeymountainfarm

Apr 06, 2025  on Wix

Incomplete set up problemsI've used Shippo for 3 years...no problems. Now, I get an error code when I try to "print shipping label" through my Wix order. I suspect because it's showing an "incomplete...

Arriananicole

Apr 01, 2025  on Wix

Excessive Surcharges!I’ve been using Shippo for years, and while the platform itself is okay I’ve recently noticed a concerning number of surcharges on my invoices—specifically related to service level changes to Priority Mail or...

Mattccrumpton

Mar 23, 2025  on Wix

Not connecting to my Wix storeWhen I click to print shipping label, a pop-up window come ups with a error message and unable to connect shippo to wix store.

Prowax

Mar 18, 2025  on Wix

Extremely frustrating to useI cannot get Shippo to work within WIX. It continues to give me error messages. I can go to the Shippo website and print labels, but that is extremely inconvenient. I have...

Murraymfg

Mar 15, 2025  on Wix

No longer opening on WixWhen I click 'print shipping label' on a Wix order, the screen just goes dark with the white X to close. The window to put in the package dimensions and weight no longer...

Plantidotedesigns

Nov 08, 2024  on Wix

Not syncing with Wix ordersLoved using Shippo but now my Wix orders are no longer syncing into Shippo.

Creativecncus

Nov 04, 2024  on Wix

Used to Love It, Don't know what happenedWe've had Shippo for quite a while. We use Shippo with Wix and our related eBay account. It used to work flawlessly, but Wix orders no longer upload to Shippo....

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