LABELS NOT CHANGING SIZEI HAVE TRIED PRINT LABELS AND THEY KEEP COMING OUT SUPER SMALL. I CHANGE THE PRINT SIZE SETTINGS FRON 8.5X11 TO 4X6 BUT THE LABEL KEPT COMING OUT SMALL STILL.

Shipping labels not printingReceiving an error message to contact shippo client support team. HELP!!!!

Incomplete set up problemsI've used Shippo for 3 years...no problems. Now, I get an error code when I try to "print shipping label" through my Wix order. I suspect because it's showing an "incomplete...

Way too many attempts to link WIX to Shippo still showing "incomplete"I have followed their on-site tutorials and instructions, chat instructions, my site IS live. I have received a response after 3 emails to support followed those instructions. Still not connecting. I have...

The orders do not sync?The app seems promising but orders are not sync. What should I do?

Excessive Surcharges!I’ve been using Shippo for years, and while the platform itself is okay I’ve recently noticed a concerning number of surcharges on my invoices—specifically related to service level changes to Priority Mail or...

GreatThe integration w/ my website was seamless, it was so easy and I have no idea how it even happened Love the way I can ship from the list of orders instead of...

Great app and rates are competitive Like how shippo is integrated into Wix, and the rates are competitive to doing it all on your own. Hands down an awesome tool to the arsenal.

Stopped workingWhen I click 'print shipping label' on a Wix order, the screen just goes dark with the white X to close. When I opened the actual shippo site, it doesnt show me my...

Not connecting to my Wix storeWhen I click to print shipping label, a pop-up window come ups with a error message and unable to connect shippo to wix store.