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Customer reviews: Shippo - Scalable Shipping

Develop by Shippo

Wix Shippo is a scalable shipping app designed to simplify logistics for Wix merchants. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (414)

Overall rating
3.9

What Merchants Think

Merchants generally find "Shippo - Scalable Shipping" to be a convenient and efficient tool for streamlining their shipping processes. Many praise its ease of use and commend the customer service support, although some have noted issues with specific integrations, such as with Wix, which affect their overall experience.

Key Strengths

  • Easy to use and streamlines shipping processes.
  • Excellent customer service, providing timely and helpful support.
  • Facilitates quick label printing and shipping setup.

Common Concerns

  • High shipping rates compared to other services.
  • Integration issues with platforms like Wix, leading to syncing problems.
  • Lack of support for specific carrier accounts, such as Parcelforce UK.

Final Thoughts

While "Shippo - Scalable Shipping" is lauded for its user-friendliness and excellent customer service, some users experience challenges with specific platform integrations and cost concerns. Overall, it remains a valuable tool for many merchants seeking to simplify their shipping processes.

Madmountainmilitar

Jul 07, 2025  on Wix

Hard to set up and couldn't give real time rates for more than one sizeIt took me HOURS to set up the app only to find it cannot offer real time rates for the 5-6 different package sizes I use. Some are oversize and this means overage...

Kiyawilliams5

Jul 06, 2025  on Wix

Really wanted to like this Unfortunately, got my first order and needed expedited shipping. Still cant print my label. Waiting on customer service to reach back out.

Dawn67468

Jul 03, 2025  on Wix

New to on-line marketingI'm looking forward to my first sale and shipping experience.

Tcraig21

Jun 26, 2025  on Wix

Shipping app saved me money and time at the POI’m very happy with the shipping app by Shippo on WIX. This is a fabulous perk for being a premium member on WIX!!

Apexpackandtribe

Jun 25, 2025  on Wix

Just using it for a day so far. So far, so good.Just using it for a day so far. So far, so good.

Nicolbelvedere

Jun 23, 2025  on Wix

Excellent! Easy to use and it makes selling online easy! Excellent! As a first-time online seller, Shippo has made my selling experience much easier. So far, I'm very happy and I would recommend it!

Keepitreelclothing

Jun 22, 2025  on Wix

Insurance Wont stop adding insurance to every package when I have it turned off in settings. waste of time.

Bigesgourmetfoods

Jun 04, 2025  on Wix

bull s--- company They will waste your time and blame you for there mistakes. I bought a label for a package that was 39 lbs paid 39.71 fedex said i only put 3 lbs. the...

Kai2518

May 31, 2025  on Wix

Thank you for your service - fair wellI have been since years a fully satisfied customer suing Shippo for DHL in Germany. Howevery Shippo decided not to support the modern DHL API, so that the service with DHL (Paket) does...

Hauseofhb

May 30, 2025  on Wix

ship stopped workingShippo has been amazing but stopped working for me. I am no longer able to fulfill my orders can someone please help , I will change review after I am helped

Drbernie7

May 13, 2025  on Wix

Shippo have revolutionized our shipping process.Shippo has stream lined our shipping processes for our online nutrition store. We save many hours month not having to wait in line for postage or hassle with postage meters or other unwanted...

Violenceinc

May 11, 2025  on Wix

Orders no longer showing upMy orders are no longer syncing up to GoShippo, I've been trying to fix this for 2 weeks now with GoShippo support with no results. However my orders sync up fine on...

Klaverne360

May 08, 2025  on Wix

UPDATE... What happened? Not SyncingUPDATE: I disconnected my store. Signed out. Waited a while and signed back in and reconnected my store and it seems to be working now. Never had an issue until this happened but...

Makemebetterva1

May 06, 2025  on Wix

Worked fine for years. Currently unable to connect orders from Wix even though I've been printing and shipping from Shippo for some time. Put it back. Whatever has been changed, put it back.

Columbuscraft2023

May 06, 2025  on Wix

Not Connectingi am also having the same problem as a previous person. i set it all up but it still shows incomplete status and is not showing up for shipping options.... very frustrating and wanting...

Sjsullivan59

May 03, 2025  on Wix

waste of timeDoesn't work well in Canada

Rpmhst

May 01, 2025  on Wix

setup with Wix and Square both say incompleteI have a Wix and a Square account/website. Both websites state the setup with GoShippo is incomplete even though I can print labels. When I go to the GoShippo site it doesn't say...

Imebettmartin

Apr 28, 2025  on Wix

Not so much nowThis app started out good a few years now, but lately I've been having issues. My sale orders are not synchronizing with the app completely or the order is showing up a few...

Divinecustomprints

Apr 08, 2025  on Wix

LABELS NOT CHANGING SIZEI HAVE TRIED PRINT LABELS AND THEY KEEP COMING OUT SUPER SMALL. I CHANGE THE PRINT SIZE SETTINGS FRON 8.5X11 TO 4X6 BUT THE LABEL KEPT COMING OUT SMALL STILL.

Icingelite1

Apr 07, 2025  on Wix

Shipping labels not printingReceiving an error message to contact shippo client support team. HELP!!!!

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