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Customer reviews: Shippo - Scalable Shipping

Develop by Shippo

Reviews (394)

Overall rating
4

What Merchants Think

Merchants generally find "Shippo - Scalable Shipping" to be a convenient and efficient tool for streamlining their shipping processes. Many praise its ease of use and commend the customer service support, although some have noted issues with specific integrations, such as with Wix, which affect their overall experience.

Key Strengths

  • Easy to use and streamlines shipping processes.
  • Excellent customer service, providing timely and helpful support.
  • Facilitates quick label printing and shipping setup.

Common Concerns

  • High shipping rates compared to other services.
  • Integration issues with platforms like Wix, leading to syncing problems.
  • Lack of support for specific carrier accounts, such as Parcelforce UK.

Final Thoughts

While "Shippo - Scalable Shipping" is lauded for its user-friendliness and excellent customer service, some users experience challenges with specific platform integrations and cost concerns. Overall, it remains a valuable tool for many merchants seeking to simplify their shipping processes.

Divinecustomprints

Apr 08, 2025  on Wix

LABELS NOT CHANGING SIZEI HAVE TRIED PRINT LABELS AND THEY KEEP COMING OUT SUPER SMALL. I CHANGE THE PRINT SIZE SETTINGS FRON 8.5X11 TO 4X6 BUT THE LABEL KEPT COMING OUT SMALL STILL.

Icingelite1

Apr 07, 2025  on Wix

Shipping labels not printingReceiving an error message to contact shippo client support team. HELP!!!!

Honeymountainfarm

Apr 06, 2025  on Wix

Incomplete set up problemsI've used Shippo for 3 years...no problems. Now, I get an error code when I try to "print shipping label" through my Wix order. I suspect because it's showing an "incomplete...

Thestrollerpatroller

Apr 06, 2025  on Wix

Way too many attempts to link WIX to Shippo still showing "incomplete"I have followed their on-site tutorials and instructions, chat instructions, my site IS live. I have received a response after 3 emails to support followed those instructions. Still not connecting. I have...

Bavvic

Apr 02, 2025  on Wix

The orders do not sync?The app seems promising but orders are not sync. What should I do?

Arriananicole

Apr 01, 2025  on Wix

Excessive Surcharges!I’ve been using Shippo for years, and while the platform itself is okay I’ve recently noticed a concerning number of surcharges on my invoices—specifically related to service level changes to Priority Mail or...

Noomoonart

Mar 26, 2025  on Wix

GreatThe integration w/ my website was seamless, it was so easy and I have no idea how it even happened Love the way I can ship from the list of orders instead of...

John22425

Mar 26, 2025  on Wix

Great app and rates are competitive Like how shippo is integrated into Wix, and the rates are competitive to doing it all on your own. Hands down an awesome tool to the arsenal.

Ivie49

Mar 23, 2025  on Wix

Stopped workingWhen I click 'print shipping label' on a Wix order, the screen just goes dark with the white X to close. When I opened the actual shippo site, it doesnt show me my...

Mattccrumpton

Mar 23, 2025  on Wix

Not connecting to my Wix storeWhen I click to print shipping label, a pop-up window come ups with a error message and unable to connect shippo to wix store.

Prowax

Mar 18, 2025  on Wix

Extremely frustrating to useI cannot get Shippo to work within WIX. It continues to give me error messages. I can go to the Shippo website and print labels, but that is extremely inconvenient. I have...

Huntcountryiron

Mar 17, 2025  on Wix

Wix seemed to "make" me use it....... couldn't bypass the popup! But, I am kind of glad they did. Saved me money on USPS. Had previously looked at Pirate Ship anyway, so was going to use one of...

Murraymfg

Mar 15, 2025  on Wix

No longer opening on WixWhen I click 'print shipping label' on a Wix order, the screen just goes dark with the white X to close. The window to put in the package dimensions and weight no longer...

Barbiemyers23

Mar 12, 2025  on Wix

Easy to useSo far I like it :)

Zenvirtuoso

Mar 12, 2025  on Wix

🚩🚩🚩BEWARE – Shippo Is a Shady, Unethical Company That Will Shut You Down Without Warning!🚩🚩🚩Shippo is a shady, unethical company that will shut down your business without warning. I disputed a single $7.71 charge (out of $107.72), and they cut off my shipping completely—no discussion, no resolution,...

Barbiemyers23

Mar 12, 2025  on Wix

not responding it was absolutely not responding

Mjcandlec5

Mar 11, 2025  on Wix

Excellent. Very streamlined and intuitive. It was a nice way to help keep everything together in the Wix container. Highly recommend!

Robbglow

Mar 06, 2025  on Wix

HorribleAbsolute ship experience, piece of ship.

Timacevedo

Mar 04, 2025  on Wix

Fast ResponseThe responses are fast and to the point.

Littlesoapofthepra

Mar 01, 2025  on Wix

It was great Use their service and it was great. Super easy and user friendly.

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