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Customer reviews: Shippo - Scalable Shipping

Develop by Shippo

Wix Shippo is a scalable shipping app designed to simplify logistics for Wix merchants. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (401)

Overall rating
3.9

What Merchants Think

Merchants generally find "Shippo - Scalable Shipping" to be a convenient and efficient tool for streamlining their shipping processes. Many praise its ease of use and commend the customer service support, although some have noted issues with specific integrations, such as with Wix, which affect their overall experience.

Key Strengths

  • Easy to use and streamlines shipping processes.
  • Excellent customer service, providing timely and helpful support.
  • Facilitates quick label printing and shipping setup.

Common Concerns

  • High shipping rates compared to other services.
  • Integration issues with platforms like Wix, leading to syncing problems.
  • Lack of support for specific carrier accounts, such as Parcelforce UK.

Final Thoughts

While "Shippo - Scalable Shipping" is lauded for its user-friendliness and excellent customer service, some users experience challenges with specific platform integrations and cost concerns. Overall, it remains a valuable tool for many merchants seeking to simplify their shipping processes.

Klaverne360

May 08, 2025  on Wix

UPDATE... What happened? Not SyncingUPDATE: I disconnected my store. Signed out. Waited a while and signed back in and reconnected my store and it seems to be working now. Never had an issue until this happened but...

Makemebetterva1

May 06, 2025  on Wix

Worked fine for years. Currently unable to connect orders from Wix even though I've been printing and shipping from Shippo for some time. Put it back. Whatever has been changed, put it back.

Columbuscraft2023

May 06, 2025  on Wix

Not Connectingi am also having the same problem as a previous person. i set it all up but it still shows incomplete status and is not showing up for shipping options.... very frustrating and wanting...

Sjsullivan59

May 03, 2025  on Wix

waste of timeDoesn't work well in Canada

Rpmhst

May 01, 2025  on Wix

setup with Wix and Square both say incompleteI have a Wix and a Square account/website. Both websites state the setup with GoShippo is incomplete even though I can print labels. When I go to the GoShippo site it doesn't say...

Imebettmartin

Apr 28, 2025  on Wix

Not so much nowThis app started out good a few years now, but lately I've been having issues. My sale orders are not synchronizing with the app completely or the order is showing up a few...

Divinecustomprints

Apr 08, 2025  on Wix

LABELS NOT CHANGING SIZEI HAVE TRIED PRINT LABELS AND THEY KEEP COMING OUT SUPER SMALL. I CHANGE THE PRINT SIZE SETTINGS FRON 8.5X11 TO 4X6 BUT THE LABEL KEPT COMING OUT SMALL STILL.

Icingelite1

Apr 07, 2025  on Wix

Shipping labels not printingReceiving an error message to contact shippo client support team. HELP!!!!

Honeymountainfarm

Apr 06, 2025  on Wix

Incomplete set up problemsI've used Shippo for 3 years...no problems. Now, I get an error code when I try to "print shipping label" through my Wix order. I suspect because it's showing an "incomplete...

Thestrollerpatroller

Apr 06, 2025  on Wix

Way too many attempts to link WIX to Shippo still showing "incomplete"I have followed their on-site tutorials and instructions, chat instructions, my site IS live. I have received a response after 3 emails to support followed those instructions. Still not connecting. I have...

Bavvic

Apr 02, 2025  on Wix

The orders do not sync?The app seems promising but orders are not sync. What should I do?

Arriananicole

Apr 01, 2025  on Wix

Excessive Surcharges!I’ve been using Shippo for years, and while the platform itself is okay I’ve recently noticed a concerning number of surcharges on my invoices—specifically related to service level changes to Priority Mail or...

Noomoonart

Mar 26, 2025  on Wix

GreatThe integration w/ my website was seamless, it was so easy and I have no idea how it even happened Love the way I can ship from the list of orders instead of...

John22425

Mar 26, 2025  on Wix

Great app and rates are competitive Like how shippo is integrated into Wix, and the rates are competitive to doing it all on your own. Hands down an awesome tool to the arsenal.

Ivie49

Mar 23, 2025  on Wix

Stopped workingWhen I click 'print shipping label' on a Wix order, the screen just goes dark with the white X to close. When I opened the actual shippo site, it doesnt show me my...

Mattccrumpton

Mar 23, 2025  on Wix

Not connecting to my Wix storeWhen I click to print shipping label, a pop-up window come ups with a error message and unable to connect shippo to wix store.

Prowax

Mar 18, 2025  on Wix

Extremely frustrating to useI cannot get Shippo to work within WIX. It continues to give me error messages. I can go to the Shippo website and print labels, but that is extremely inconvenient. I have...

Huntcountryiron

Mar 17, 2025  on Wix

Wix seemed to "make" me use it....... couldn't bypass the popup! But, I am kind of glad they did. Saved me money on USPS. Had previously looked at Pirate Ship anyway, so was going to use one of...

Murraymfg

Mar 15, 2025  on Wix

No longer opening on WixWhen I click 'print shipping label' on a Wix order, the screen just goes dark with the white X to close. The window to put in the package dimensions and weight no longer...

Barbiemyers23

Mar 12, 2025  on Wix

Easy to useSo far I like it :)

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