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Customer reviews: Shippo - Scalable Shipping

Develop by Shippo
<h3>What Merchants Think</h3> <p>Merchants generally find "Shippo - Scalable Shipping" to be a convenient and efficient tool for streamlining their shipping processes. Many praise its ease of use and commend the customer service support, although some have noted issues with specific integrations, such as with Wix, which affect their overall experience.</p> <h3>Key Strengths</h3> <ul> <li>Easy to use and streamlines shipping processes.</li> <li>Excellent customer service, providing timely and helpful support.</li> <li>Facilitates quick label printing and shipping setup.</li> </ul> <h3>Common Concerns</h3> <ul> <li>High shipping rates compared to other services.</li> <li>Integration issues with platforms like Wix, leading to syncing problems.</li> <li>Lack of support for specific carrier accounts, such as Parcelforce UK.</li> </ul> <h3>Final Thoughts</h3> <p>While "Shippo - Scalable Shipping" is lauded for its user-friendliness and excellent customer service, some users experience challenges with specific platform integrations and cost concerns. Overall, it remains a valuable tool for many merchants seeking to simplify their shipping processes.</p>
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Reviews (387)

Overall rating
4

What Merchants Think

Merchants generally find "Shippo - Scalable Shipping" to be a convenient and efficient tool for streamlining their shipping processes. Many praise its ease of use and commend the customer service support, although some have noted issues with specific integrations, such as with Wix, which affect their overall experience.

Key Strengths

  • Easy to use and streamlines shipping processes.
  • Excellent customer service, providing timely and helpful support.
  • Facilitates quick label printing and shipping setup.

Common Concerns

  • High shipping rates compared to other services.
  • Integration issues with platforms like Wix, leading to syncing problems.
  • Lack of support for specific carrier accounts, such as Parcelforce UK.

Final Thoughts

While "Shippo - Scalable Shipping" is lauded for its user-friendliness and excellent customer service, some users experience challenges with specific platform integrations and cost concerns. Overall, it remains a valuable tool for many merchants seeking to simplify their shipping processes.

Noomoonart

Mar 26, 2025  on Wix

GreatThe integration w/ my website was seamless, it was so easy and I have no idea how it even happened Love the way I can ship from the list of orders instead of...

John22425

Mar 26, 2025  on Wix

Great app and rates are competitive Like how shippo is integrated into Wix, and the rates are competitive to doing it all on your own. Hands down an awesome tool to the arsenal.

Ivie49

Mar 23, 2025  on Wix

Stopped workingWhen I click 'print shipping label' on a Wix order, the screen just goes dark with the white X to close. When I opened the actual shippo site, it doesnt show me my...

Mattccrumpton

Mar 23, 2025  on Wix

Not connecting to my Wix storeWhen I click to print shipping label, a pop-up window come ups with a error message and unable to connect shippo to wix store.

Prowax

Mar 18, 2025  on Wix

Extremely frustrating to useI cannot get Shippo to work within WIX. It continues to give me error messages. I can go to the Shippo website and print labels, but that is extremely inconvenient. I have...

Huntcountryiron

Mar 17, 2025  on Wix

Wix seemed to "make" me use it....... couldn't bypass the popup! But, I am kind of glad they did. Saved me money on USPS. Had previously looked at Pirate Ship anyway, so was going to use one of...

Murraymfg

Mar 15, 2025  on Wix

No longer opening on WixWhen I click 'print shipping label' on a Wix order, the screen just goes dark with the white X to close. The window to put in the package dimensions and weight no longer...

Barbiemyers23

Mar 12, 2025  on Wix

Easy to useSo far I like it :)

Zenvirtuoso

Mar 12, 2025  on Wix

🚩🚩🚩BEWARE – Shippo Is a Shady, Unethical Company That Will Shut You Down Without Warning!🚩🚩🚩Shippo is a shady, unethical company that will shut down your business without warning. I disputed a single $7.71 charge (out of $107.72), and they cut off my shipping completely—no discussion, no resolution,...

Barbiemyers23

Mar 12, 2025  on Wix

not responding it was absolutely not responding

Mjcandlec5

Mar 11, 2025  on Wix

Excellent. Very streamlined and intuitive. It was a nice way to help keep everything together in the Wix container. Highly recommend!

Robbglow

Mar 06, 2025  on Wix

HorribleAbsolute ship experience, piece of ship.

Timacevedo

Mar 04, 2025  on Wix

Fast ResponseThe responses are fast and to the point.

Littlesoapofthepra

Mar 01, 2025  on Wix

It was great Use their service and it was great. Super easy and user friendly.

Rconsultancy1

Feb 27, 2025  on Wix

Would not grant a refund for a lost packagemy first package sent via shippo was lost and never arrived, despite explaining why it took so long to claim, i was not given a refund hence loosing me business and a customer....

Liagarrett23

Feb 25, 2025  on Wix

Orders doesn't transfer to apporders do not transfer to app. Having to submit multiple orders manually is such a hassle

Babemunas4

Feb 24, 2025  on Wix

Still does not sync with the orders all the timeI love Shippo, it is very easy to use. I just hate the fact that I have to manually put in the order, address, everything myself. Seems it does not fully integrate with...

Hawksbillpeakfarm

Feb 18, 2025  on Wix

Poor connectivity with WixThis app connection with Wix works one day and not the next. Most times I have to type up addresses twice. If someone has an order on wix it might take...

Juanitashandmade

Feb 09, 2025  on Wix

Love it. I used to have to manually enter all my shipping information to my shipping service, then go back to Wix and manually enter the tracking information. This is so easy. I love how...

Somaticmachina

Feb 09, 2025  on Wix

Great customer service The customer service team helped me understand how the app works, and I was ready to ship the same day I installed the app :D

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