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Customer reviews: QuickBooks Connector

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Reviews (1,266)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Melissasmith413

Mar 05, 2025  on Wix

Brain help! Ben RocksBen was able to help my brain wrap around why I was getting duplicates in our invoices. He helped to isolate the problem and walked me through steps to remedy the issue! My...

Salu2020

Mar 05, 2025  on Wix

Ben is amazingHad connection issues between Wix and Quickbooks. Ben is working diligently to fix my issues. Excellent service!! Thank you

Epicentersales

Mar 02, 2025  on Wix

Francis was on ITI have absolutely no idea what I'm doing. I'm just blundering along here trying to figure this stuff out while managing a business. I had one little "oops" that was preventing an order...

Xionfai

Feb 28, 2025  on Wix

Quick resolution from NickThanks Nick for the fast response in resolving my issue. It will be great if we can reach out to the support directly with a chatbox in the app.

Dd5030

Feb 27, 2025  on Wix

Ben has been very helpful!In a matter of minutes Ben has helped me connect Wix with QuickBooks Online!

Callum2507

Feb 27, 2025  on Wix

Very helpfulSherman Fixed any problems instantly

Shatterspacecf

Feb 26, 2025  on Wix

SyncShermin jumped right in to the chat feature to clear my sync issue!

Brushitllc

Feb 26, 2025  on Wix

Awesome helpI'm totally new and Sherwin was able to assist me with my questions. Thank you so much!

Dianne4998

Feb 26, 2025  on Wix

actual human supportWell trained humans. Sherman was quick and knowledgeable. Rare.

Keithcorden

Feb 26, 2025  on Wix

Brilliant SupportNick was so helpful when I had error getting invoices into quickbooks. He explained the issues & how I can update Wix so I don't have the issue going forward. He was very...

Lfcnawebsite

Feb 25, 2025  on Wix

Nick was alway helpfulAs a novice user of Wix website management and Quickbooks, Nick has helped me navigate several issues with the QBO connector. He has always responded quickly and efficiently, and without judgement....

Treasurer7809

Feb 23, 2025  on Wix

Quick & Excellent SupportSherwin was able to fix my WIX & QB connector issues quick and provided excellent support !

Sales36623

Feb 23, 2025  on Wix

Great Service I was able to get fast, service with SHERWIN and my issue was fixed on my WIX account so that way I can keep using both WIX and Quickbooks Online together.

Isabellahouareau

Feb 21, 2025  on Wix

Quickbooks plusFrancis replied quickly and was very helpful! Thank you

Mpendergast

Feb 19, 2025  on Wix

Sync errors Ben was extremely helpful and sorted out problems going forward

Mpendergast

Feb 19, 2025  on Wix

Sync errors Nick was extremely helpful in removing sun problems with Wix & Wuick Books

Sjwkort

Feb 18, 2025  on Wix

Great supportQuick and kind support by Ben!

Yolandi69

Feb 18, 2025  on Wix

Nick is greatThe Support from Nick was great. It is a shame that the software could not bring in unpaid invoices or the descriptions as it is written in wix, but that is what it is.

Passionflowersvent

Feb 17, 2025  on Wix

Issue with Deposits not syncing to QBs Sherwin in less then 10 min sold and issue I was trying to solve for 2 days. Thank you for all your help and for finally fixing this for us.

Msnailum

Feb 16, 2025  on Wix

Great Customer ServiceImmediate help with the connector to ensure it was working correctly, thx to NICK who helped us.

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