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Customer reviews: QuickBooks Connector

Reviews (1,187)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Dreamsmithkw

Sep 23, 2025  on Wix

too glitchy & no phone supportThe only support available is by email or live chat; even when I asked for a phonecall since we weren't getting to a resolution after days & days, a call was denied. Besides...

Bluetentonline

Sep 23, 2025  on Wix

Super fast help!I started a chat very early in the morning, and Joe jumped right on and solved my two sync errors at warp speed. Boy it's nice to explain a problem briefly and have...

Bisratmeng

Sep 16, 2025  on Wix

I am happy with the service I received from Jasmin! she is very helpful and positive!

Amyadams06

Sep 15, 2025  on Wix

Nick helped me solve an issueNick was able to help solve my issue of duplicating sales with invoices.

Snwaka08

Sep 10, 2025  on Wix

Great Job!Nick, helped me out with understanding the QuickBooks Connector. He provided great insight into what settings I needed to select to resolve my issue.

Mcnaryamy

Sep 08, 2025  on Wix

Troubleshooting issue of syncNick has been a fantastic help in assisting with why Quickbooks is not syncing properly. He is the only rep out of like 8 over the last 11 days who asked what wix...

Linda5230

Sep 07, 2025  on Wix

Great customer service!!I had such a great experience with Francis. It is so helpul when you get a representative so knowledgeable, professional and so customer service oriented. That makes all the difference! Her work ethics...

Essentialsupplemen

Sep 07, 2025  on Wix

supportThank you ben for fixing my syncing issue

Mgmtgs

Sep 03, 2025  on Wix

Great supportAfter an initial learning period, I have used the connector for a few years now and its smooth sailing. Just had an issue and Sherwin helped very quickly and effectively. Thanks and great job!

Phil0488

Sep 03, 2025  on Wix

Incredible Customer Service!The connection between by QBO and Wix broke. While I was poking around in Wix to try and fix it the chat bot popped up asking if I needed help....

Paul933290

Aug 21, 2025  on Wix

Good if you are just using it to sync sales and have just one channel Simple system for uploading sales receipts - but causes conflicts with invoice numbering if you have multiple sales channels and also doesn't import Wix payment fees so you can easily reconcile the bank.

Onlineaccess78

Aug 18, 2025  on Wix

Wix Booking Order syncSherwin was very helpful & helped to find out the solutions for booking order sync to QBO.

Cinthiamelina

Aug 11, 2025  on Wix

Customer SupportI highly recommend Quickbooks. I am small business owner and Sherwin was very helpful today.

Expressinc511

Aug 11, 2025  on Wix

Wix qb integrationBen was so helpful with the process, he was fast and accurately described me all the options so i can take an informed decision.

Heartfeltorders

Aug 07, 2025  on Wix

Quick ResolutionNICK from Intuit was helpful

Mike02236

Aug 05, 2025  on Wix

Working.While it works, it requires a bit of trial and error to get the right settings between the connector app and quickbooks online. Sherwin was able to make this work and cleared the errors.

Tabetha54

Jul 29, 2025  on Wix

Quick ResolutionFrancis helped me with some syncing issues and my problem was resolved in no time.

Jacki197

Jul 29, 2025  on Wix

Connection helpBoth Sherwin and Francis have been very helpful in the last couple days with my connection process.

Bainqueen

Jul 29, 2025  on Wix

great servicesherwin was very helpful with helping me with my connection .very productive and quick response.

Jacki197

Jul 29, 2025  on Wix

Connection helpBoth Sherwin and Francis have been very helpful in the last couple days with my connection process. Rhica has also been very helpful!

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