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Customer reviews: QuickBooks Connector

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Reviews (1,102)

Overall rating
4.8

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Evan5868

Mar 25, 2025  on Wix

Clear and KindClear and kind customer support. Thank you, BEN!!!

Agelesslabs

Mar 25, 2025  on Wix

Five Stars for Sherwin!I just wanted to take a moment to give a big shoutout to Sherwin! He was incredibly helpful in resolving some syncing errors I was experiencing. His support made a huge difference, and...

Hywell

Mar 18, 2025  on Wix

Quick response and solution to problemHaving used the app for a while, we encountered an issue with data not being passed. Reached out via chat and was connected to Nick who got it sorted quickly and efficiently. Good...

Calledtoflag

Mar 17, 2025  on Wix

Customer supportSherwin was amazing help for a newbie like me. Thanks again!

Murphysfurniturect

Mar 13, 2025  on Wix

Great ServiceSherwin helped answer all of my questions today about syncing data!

Railwaymuseum1910

Mar 12, 2025  on Wix

Assistance with a Sync IssueBen got me fixed up quickly with my sync issue!

Acunningham242

Mar 11, 2025  on Wix

Sync error resolvedBen was very helpful in troubleshooting my sync error

Accounting86282

Mar 10, 2025  on Wix

Sync IssueSherwin is such an excellent resource for us when we have sync issues

Kristy1848

Mar 06, 2025  on Wix

Ben was great!!!Very responsive and helped with my issues.

Martineje

Mar 06, 2025  on Wix

Excellent service - BenThank you to helped me fast to sync my data from Wix

Thequarryshop

Mar 06, 2025  on Wix

Received great help today from Ben. Ben seemed to know exactly what I was asking, responded quickly and got me exactly what I needed. There was zero frustration working with him. Thank you, Ben.

Melissasmith413

Mar 05, 2025  on Wix

Brain help! Ben RocksBen was able to help my brain wrap around why I was getting duplicates in our invoices. He helped to isolate the problem and walked me through steps to remedy the issue! My...

Salu2020

Mar 05, 2025  on Wix

Ben is amazingHad connection issues between Wix and Quickbooks. Ben is working diligently to fix my issues. Excellent service!! Thank you

Epicentersales

Mar 02, 2025  on Wix

Francis was on ITI have absolutely no idea what I'm doing. I'm just blundering along here trying to figure this stuff out while managing a business. I had one little "oops" that was preventing an order...

Xionfai

Feb 28, 2025  on Wix

Quick resolution from NickThanks Nick for the fast response in resolving my issue. It will be great if we can reach out to the support directly with a chatbox in the app.

Dd5030

Feb 27, 2025  on Wix

Ben has been very helpful!In a matter of minutes Ben has helped me connect Wix with QuickBooks Online!

Callum2507

Feb 27, 2025  on Wix

Very helpfulSherman Fixed any problems instantly

Shatterspacecf

Feb 26, 2025  on Wix

SyncShermin jumped right in to the chat feature to clear my sync issue!

Brushitllc

Feb 26, 2025  on Wix

Awesome helpI'm totally new and Sherwin was able to assist me with my questions. Thank you so much!

Dianne4998

Feb 26, 2025  on Wix

actual human supportWell trained humans. Sherman was quick and knowledgeable. Rare.

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