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Customer reviews: QuickBooks Connector

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Reviews (1,266)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Rise-studio

Feb 01, 2026  on Wix

Excellent customer serviceRods helped me with my query and was very prompt.

Kubitskyi555

Jan 29, 2026  on Wix

Great customer serviceSherwin is very knowledgeable and quick with replies!

Nuthingb

Jan 29, 2026  on Wix

Excellent attention Sherwin was so patient, kind and helpful with my concerns. He helped me solved the problem very quickly.

Haslandinfant

Jan 29, 2026  on Wix

ExcellentFast and helpful service. Thanks Jebran.

Katrinteel

Jan 28, 2026  on Wix

great helpSherwin was very helpful. Very clear and understandable.

Isiacampbell143

Jan 28, 2026  on Wix

Great SupportJii was very helpful and was able to help me sync my transaction. But it would take for an hour. Thank you for your smooth support Jii 😇😇

Info3975121

Jan 27, 2026  on Wix

Real HelpAfter many attempts to connect with Wix support, Jasmin was incredibly helpful, she walked me through everything and solved my problem.

Conormaynardcc

Jan 26, 2026  on Wix

excellent customer serviceJii is truly knowledgeable and kind he was able to answer all of my question and I love how she is being transparent for the situation. I hope I can get to know...

Kocean3

Jan 25, 2026  on Wix

Helpful supportSherwin was very helpful assisting me to fix an issue I had.

Info560689

Jan 25, 2026  on Wix

Since the updateWe have used this for over two years with very few problems until...... the new update landed. Since then orders are not syncing correctly, some are coming through but the app is reporting that...

Rafaelsmithcorp

Jan 23, 2026  on Wix

great customer serviceI was having anxiety with regards to my account because I thought it is not working. Not until I reach out for the customer support and Jii was my savior she was...

Andrewmugomba9

Jan 22, 2026  on Wix

Great assisstance Thank you Nick for your great guidance

Zenhairapp

Jan 21, 2026  on Wix

QBO Connector IssuesJasmin was great today in helping us to SYnc our WIX sales to Quickbooks online after the new App update. It was quite complicatd as we had not done it before , but Jasmine...

6ixthsense

Jan 21, 2026  on Wix

Excellent Customer ServiceI had an issue and Sherwin was fantastic, very prompt and fixed the issue within minutes. Couldn't be more helpful! Thanks Sherwin.

Yourjourneyyourpath

Jan 20, 2026  on Wix

I'm a Newbie - First Day with QB: Wen to the Rescue! :)My Customer Care Agent (Wen) was the best!! I am far from being a technical person and did not want to face the possibility of being confused or overwhelmed today (my first...

Selenastan67

Jan 19, 2026  on Wix

excellent customer serviceI was having difficulties with the integration, so I reached out to customer support. Jii was very knowledgeable, kind, and patient, and helped me through everything. Thanks, Jii!

Squirebookkeeping

Jan 19, 2026  on Wix

Great Customer Service, App needs some workNick was super helpful. This app will be much better when it can reconcile payouts and send daily summaries instead of hundreds of transactions I have to match to deposits in my bank...

Lukefehr1987

Jan 19, 2026  on Wix

Works greatworks great for what i need to do. Customer services has always been there when needed

Chouxlyscrumptious

Jan 18, 2026  on Wix

Quickbooks IssueJasmin was really helpful in solving my connection issue :)

Wideloadmirrors

Jan 15, 2026  on Wix

Integration supportJabran did a great job

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