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Customer reviews: QuickBooks Connector

Reviews (1,139)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Agafdancy

Jun 09, 2025  on Wix

Sales receipts not imported to QB if reference # duplicated in QBThis issue has not been resolved fully yet, the development team is working on it. But Francis was very helpful in tracking down the problem and together we figured out a temporary work-around.

Sidhantcreativewor

Jun 04, 2025  on Wix

very confusingWhen signing up it it redirects to a new indian website with no links. don't know where to go and what to do on that page.

Asiegle15

Jun 01, 2025  on Wix

Francis was super helpfulFrancis was patient and waited for me to look into and make adjustments on my end and then was happy to re-sync for me until we cleared all my errors. Thanks, Francis!

Joanne709

May 29, 2025  on Wix

Thank you Nick!!Nick was so helpful and patient - I really appreciate his expertise and support!

Jsmolenski43

May 28, 2025  on Wix

Quickbooks connector heros do exist!Ben was amazing with the help and knowledge to correct the connector. Ben made it seem easy, because of his experience and knowledge. Kudos to Ben and again thank you!

Kaysielazzaro

May 27, 2025  on Wix

Ben was greatSo helpful with the connector

Planttarot

May 20, 2025  on Wix

Excellent supportGot immediate support with sync between WIX and Quickbooks Online. Sherwin fixed the problem and sync'd my orders. Very happy with this support.

Greenforlife2025

May 20, 2025  on Wix

informative fast and helpful.Sherwin was patient with me as my Wi-Fi was not the best, and he helped me in a timely manner. The transaction was quick despite my Wi-Fi problems, and that was very informative....

Dukesats

May 19, 2025  on Wix

Excellent SupportBen was very helpful with resolving my issue. We got disconnected a few times and he made an effort to reconnect with me and made the process seemless. Excellent support.

Maggiescandykitche

May 18, 2025  on Wix

Excellent helpBen was awesome and very helpful. Always takes care of my issues in a very timely manner.

F3-ecommerce

May 18, 2025  on Wix

Excellent SupportNick in particular always ensures to go an extra mile to help you out! ⭐

Rvrepairs8

May 18, 2025  on Wix

Support HelpNick was amazing and a great resource to walk me through some sync issues. Very patient and guided me through the areas we need to review!!!

Coppermanco

May 15, 2025  on Wix

Very helpfulNick sorted out my issue straight away, great service

Jblaw9

May 08, 2025  on Wix

Amazing Customer Service! Sherwin Very knowledgeable and quick with answers. these are the things business owners rely on is speed and accuracy! Thanks again Sherwin

Karacrawford17

May 06, 2025  on Wix

Ben was a great helpWe had an issue with syncing due to a contact issue - Ben was quick to fix the issue and get us back up to date with our orders.

Theestyandco

May 01, 2025  on Wix

Excellent SupportBen on the support team has been excellent to work with, he is very responsive and has been able to help get the connector working properly.

Landonjfry

May 01, 2025  on Wix

Connected ErrorKeep receiving an error code saying setup incomplete. Nick was my tech and he checked into it and confirmed we are all set. He advised he did what he needed to do on...

Lindsey446

Apr 30, 2025  on Wix

NICK Fantastic advice and completely helped my transition over NICK Fantastic advice and completely helped my transition over

Cravecookieco

Apr 29, 2025  on Wix

Super Helpful!Ben was incredibly helpful in resolving an issue with the QB/Wix integration. Much appreciated!

Guacalinafarm

Apr 29, 2025  on Wix

Great customer serviceAs someone with absolutely no experience in online sales and integration with Quickbooks, Ben was a huge help. He answered all my questions quickly and in a way I could understand.

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