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Customer reviews: QuickBooks Connector

Reviews (1,259)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Conormaynardcc

Jan 26, 2026  on Wix

excellent customer serviceJii is truly knowledgeable and kind he was able to answer all of my question and I love how she is being transparent for the situation. I hope I can get to know...

Kocean3

Jan 25, 2026  on Wix

Helpful supportSherwin was very helpful assisting me to fix an issue I had.

Info560689

Jan 25, 2026  on Wix

Since the updateWe have used this for over two years with very few problems until...... the new update landed. Since then orders are not syncing correctly, some are coming through but the app is reporting that...

Rafaelsmithcorp

Jan 23, 2026  on Wix

great customer serviceI was having anxiety with regards to my account because I thought it is not working. Not until I reach out for the customer support and Jii was my savior she was...

Andrewmugomba9

Jan 22, 2026  on Wix

Great assisstance Thank you Nick for your great guidance

Zenhairapp

Jan 21, 2026  on Wix

QBO Connector IssuesJasmin was great today in helping us to SYnc our WIX sales to Quickbooks online after the new App update. It was quite complicatd as we had not done it before , but Jasmine...

6ixthsense

Jan 21, 2026  on Wix

Excellent Customer ServiceI had an issue and Sherwin was fantastic, very prompt and fixed the issue within minutes. Couldn't be more helpful! Thanks Sherwin.

Yourjourneyyourpath

Jan 20, 2026  on Wix

I'm a Newbie - First Day with QB: Wen to the Rescue! :)My Customer Care Agent (Wen) was the best!! I am far from being a technical person and did not want to face the possibility of being confused or overwhelmed today (my first...

Selenastan67

Jan 19, 2026  on Wix

excellent customer serviceI was having difficulties with the integration, so I reached out to customer support. Jii was very knowledgeable, kind, and patient, and helped me through everything. Thanks, Jii!

Squirebookkeeping

Jan 19, 2026  on Wix

Great Customer Service, App needs some workNick was super helpful. This app will be much better when it can reconcile payouts and send daily summaries instead of hundreds of transactions I have to match to deposits in my bank...

Lukefehr1987

Jan 19, 2026  on Wix

Works greatworks great for what i need to do. Customer services has always been there when needed

Chouxlyscrumptious

Jan 18, 2026  on Wix

Quickbooks IssueJasmin was really helpful in solving my connection issue :)

Wideloadmirrors

Jan 15, 2026  on Wix

Integration supportJabran did a great job

Andphilpaints

Jan 14, 2026  on Wix

Sync error issueSherwin was very helpful to resolve my issue

Jjbrownproductions

Jan 12, 2026  on Wix

Sherwin was GreatSherwin was great. He was super patient with all my questions and very helpful.

Phil9472

Jan 12, 2026  on Wix

Professional and quick resolutionNICK was very professional and quickly able to figure out what needed to be accomplished. I would give 5/5 stars but I need to wait for the complete resolution for 24 hours,...

Engsymposium

Jan 11, 2026  on Wix

Angel with Wix Integration was great to work with!5/5 stars for Angel. No clue why manual sync triggers were removed from the public side as an option and left only to support class. 4/5 stars for the software being...

Stacysiglin

Jan 11, 2026  on Wix

Excellent Customer Service!Sherwin was able to help me with a connection issue between Wix and Quickbooks. Very quick fix and helpful!

Enversufyanov2018

Jan 10, 2026  on Wix

Jasmin was really helpfulI had some questions regarding WIX / QBO integration and Jasmin answered them all and helped me to resolve the issue

Evercuriousllc

Jan 09, 2026  on Wix

Excellent Customer Service, App is lackingI had an issue with all orders being pulled from Wix into quickbooks. I spoke with Jii who was incredibly patient, kind, thorough, and stayed with me while we tried to find and...

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