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Customer reviews: QuickBooks Connector

Develop by Intuit Mailchimp
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Reviews (1,197)

Overall rating
4.7

What Merchants Think

The "QuickBooks Connector" app receives largely positive feedback, especially for its customer support. Merchants frequently highlight the competence and approachability of the support team, which facilitates their tasks such as synchronizing sales data between platforms. However, some users encountered issues with functionality that affected their operations.

Key Strengths

  • Exceptional customer support, especially from representatives like Sherwin and Francis.
  • Efficient integration of transactions from platforms like Wix to QuickBooks.
  • Helpfulness in resolving issues promptly and effectively.
  • Clear communication from support representatives.

Common Concerns

  • Potential issues with inventory management and data syncing.
  • Some users experienced significant disruptions in their operations due to syncing errors.

Final Thoughts

The "QuickBooks Connector" is a valuable tool for those needing robust integration between QuickBooks and other platforms. The app is particularly praised for its outstanding customer service. Nevertheless, it's crucial for users to ensure proper setup and monitoring to avoid syncing issues. Overall, the app is recommended for its features and support quality, with minor areas for improvement in data management.

Phynxphyr

Oct 15, 2025  on Wix

HORRIBLEWe would like a refund for payments we have made for this since our initial purchase, as we havenʻt been able to access QB at all this whole time. QB claims the name...

Samonesbeautysuppl

Oct 15, 2025  on Wix

Great HelpSherwin did an amazing job in assisting me with my quick books!

Thenislows

Oct 15, 2025  on Wix

Thanks Rods!Rods was very helpful in resolving an issue with connecting to QuickBooks. Thanks!!

Thetickledpickler

Oct 14, 2025  on Wix

Excellent SupportNick was great, walked me thru what i needed and offered follow up help which i will take him up on (most likely)

Rhiannacastr4

Oct 14, 2025  on Wix

Nick is a lifesaver!!After hitting wall after wall with other customer support reps, Nick was the one who finally got it right. I was struggling to integrate Wix with QuickBooks—something that should’ve been straightforward but turned...

Lisaemerson72

Oct 12, 2025  on Wix

Excellent ServiceJasmin was so helpful, knowledgable and so patient in solving my problem. An excellent asset for your company.

Orders7215

Oct 12, 2025  on Wix

Excellent Support from Jasmine Resolved the problem really quickly and was super professional,

Airtonleal

Oct 08, 2025  on Wix

Awesome SupportWorked with Nick on my issue and get all solved! Thanks!

Coreyscruise

Oct 07, 2025  on Wix

sync issuesWe use Intuit Online and Wix. I wasn't sure what the problem was, and as I was trying to figure it out, Sherwin showed up on the chat box. He asked...

Accounting7136

Oct 06, 2025  on Wix

Instant resolution of the errorsStarted a live chat with Nick and all the issues were resolved within 5 minutes. Really appreciate the quick resolution.

Dreamsmithkw

Sep 23, 2025  on Wix

too glitchy & no phone supportThe only support available is by email or live chat; even when I asked for a phonecall since we weren't getting to a resolution after days & days, a call was denied. Besides...

Bluetentonline

Sep 23, 2025  on Wix

Super fast help!I started a chat very early in the morning, and Joe jumped right on and solved my two sync errors at warp speed. Boy it's nice to explain a problem briefly and have...

Bisratmeng

Sep 16, 2025  on Wix

I am happy with the service I received from Jasmin! she is very helpful and positive!

Amyadams06

Sep 15, 2025  on Wix

Nick helped me solve an issueNick was able to help solve my issue of duplicating sales with invoices.

Snwaka08

Sep 10, 2025  on Wix

Great Job!Nick, helped me out with understanding the QuickBooks Connector. He provided great insight into what settings I needed to select to resolve my issue.

Mcnaryamy

Sep 08, 2025  on Wix

Troubleshooting issue of syncNick has been a fantastic help in assisting with why Quickbooks is not syncing properly. He is the only rep out of like 8 over the last 11 days who asked what wix...

Linda5230

Sep 07, 2025  on Wix

Great customer service!!I had such a great experience with Francis. It is so helpul when you get a representative so knowledgeable, professional and so customer service oriented. That makes all the difference! Her work ethics...

Essentialsupplemen

Sep 07, 2025  on Wix

supportThank you ben for fixing my syncing issue

Mgmtgs

Sep 03, 2025  on Wix

Great supportAfter an initial learning period, I have used the connector for a few years now and its smooth sailing. Just had an issue and Sherwin helped very quickly and effectively. Thanks and great job!

Phil0488

Sep 03, 2025  on Wix

Incredible Customer Service!The connection between by QBO and Wix broke. While I was poking around in Wix to try and fix it the chat bot popped up asking if I needed help....

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