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Customer reviews: Forms & Payments

Develop by POWR

Reviews (5,679)

Overall rating
4.6

What Merchants Think

Merchants generally express a positive view of the "Forms & Payments" app, highlighting its ease of use, customizable features, and the outstanding support provided by the customer service team. Many users find the app to be a valuable tool in managing submissions and orders more efficiently, making it a helpful addition for site management.

Key Strengths

  • Excellent customer support, praised for quick and effective responses.
  • Easy to set up and user-friendly interface.
  • Highly customizable with a professional look.
  • Streamlines order and information collection processes.
  • Reliability and versatility across various functions.

Common Concerns

  • Issues with app functionality on mobile devices.
  • Some users experience glitches and login problems.
  • Frustrations with intricate setup processes for new users.
  • Concerns about email responses being too detailed.

Final Thoughts

Overall, "Forms & Payments" is well-received for its user-friendly design and excellent customer service. While there are some concerns regarding mobile functionality and initial setup challenges, the app provides substantial benefits in terms of customization and process streamlining. It is a recommended solution for Wix users looking to efficiently manage online forms and payments.

Brittcrawford

May 11, 2025  on Wix

Email ResponsesI would make the form responses I get on email a little better. The way it comes through just has too much on there. I would like it to...

Lindsaysilveus

Apr 08, 2025  on Wix

Still learning, but so far so goodI appreciate that the app seems to be user friendly. I am taking over for someone who already had it set up, but so far, it seems user friendly. And I appreciate that...

Jfreemaninsurance

Mar 31, 2025  on Wix

Fabulously easy setupGreat setup steps. I didn't finalize as only needed a budget for ads, etc. However, looking to get on board soonest.

Chiefbrooks400

Mar 21, 2025  on Wix

Save your time and money. This thing does not work. You need a form that actually works, this is not it. They take your payment, but after that, the system fails to function as designed. It locks you out of settings and is...

Chiefbrooks400

Mar 21, 2025  on Wix

This owner is a liar. I am shocked by his response and accusations!! These people are oversea fraudsUPDATE TO YOUR REPLY: It’s absolutely mind-boggling that this company is accusing me of ignoring their instructions when, in fact, I was following their requests exactly as they stated. I removed the forms...

Tiliabotanicals

Mar 18, 2025  on Wix

Good app, great serviceThis app works well and is fairly easy to use. Where this company excels is in the customer service. I contacted them about a problem and they replied within an hour with a...

Kerryjf

Mar 17, 2025  on Wix

Customer supportWhile Mithsou was not able to solve my issue, they were quick and helpful. Thanks

Efifi3

Mar 04, 2025  on Wix

AverageSad Wix does not provide this functionality. Not easy to use - no submission date for the email template - why? The others are there? Payment screen is TOOOO TINY - why is...

Efifi3

Mar 04, 2025  on Wix

greatSad Wix does not provide this functionality. I had some issues with this product and POWR addressed it immediately - such amazing service thanks

Ricodesadmin

Feb 22, 2025  on Wix

I got 400 Bad Request, and login problem to powr dashboard via Wix. What an UI, please improve. And the API, connection is not stable. I got 400 Bad Request after while. After upgrading! Only come to know Google Sheet is not working. (Link failed)

Curtiswongs

Feb 20, 2025  on Wix

POWR formsGood app for tracking all submission forms and easy to use

Kyjohnlouis

Feb 18, 2025  on Wix

Wonderful App, Amazing Support.Irina from customer support was quick to answer my questions. Would definitely recommend this app to anyone looking for effective forms for their website.

Kyjohnlouis

Feb 18, 2025  on Wix

As others have complained (from months ago) this app still does not work on mobile applications.This same problem has been brought up continuously from users for months now. The same generic reply, "please email our support. we hope to hear from you soon." Here's an idea: consider fixing...

Oakleaffoodtrucks

Feb 16, 2025  on Wix

Great App, helpful support!love this app for booking my events. When I run in to an issue, support is there to help!

Willdcontemporary

Feb 16, 2025  on Wix

Quick and efficient helpQuick and efficient help by Luiz Campos . Thank you!

Caroline3375

Feb 11, 2025  on Wix

Okay, but slow. Of course there are a few tweaks here and there, but I wish the support team would be a bit efficient, not just disappear and I had to send in another email to...

Women640

Feb 09, 2025  on Wix

Useful but frustratingI like the functionality but its hard to build and very glitchy and I keep being asked to log in, its not recognizing my password and the reset password page does not work,

Scclinicalsocialwork

Feb 04, 2025  on Wix

POWR Support - Luiz Campos I am relatively new to WIX & inexperienced with plugins & WIX apps. Luiz Campos from POWR Support was extremely helpful & knowledgeable. He explained everything in a way I could easily understand....

Elizabethbousman82

Feb 04, 2025  on Wix

Love this App!This app makes the ease of replying to my clients a breeze and gets rid of a middle element/step. Worth the reasonable price!

Danulikto

Feb 03, 2025  on Wix

Efficient and Reliable ServiceI’m really happy with the POWR app and the services it provides. Any issues I encountered were resolved quickly and without any hassle. Great support and a smooth experience overall!

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