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Customer reviews: Forms & Payments

Develop by POWR
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Reviews (5,679)

Overall rating
4.6

What Merchants Think

Merchants generally express a positive view of the "Forms & Payments" app, highlighting its ease of use, customizable features, and the outstanding support provided by the customer service team. Many users find the app to be a valuable tool in managing submissions and orders more efficiently, making it a helpful addition for site management.

Key Strengths

  • Excellent customer support, praised for quick and effective responses.
  • Easy to set up and user-friendly interface.
  • Highly customizable with a professional look.
  • Streamlines order and information collection processes.
  • Reliability and versatility across various functions.

Common Concerns

  • Issues with app functionality on mobile devices.
  • Some users experience glitches and login problems.
  • Frustrations with intricate setup processes for new users.
  • Concerns about email responses being too detailed.

Final Thoughts

Overall, "Forms & Payments" is well-received for its user-friendly design and excellent customer service. While there are some concerns regarding mobile functionality and initial setup challenges, the app provides substantial benefits in terms of customization and process streamlining. It is a recommended solution for Wix users looking to efficiently manage online forms and payments.

Info653032

Jun 18, 2025  on Wix

POWR AppWe have used the POWR app for years and is really easy to to use. Service response is very quick and friendly.

Mardilofaso

Jun 18, 2025  on Wix

I like it.It was easy to customize and looks very professional.

Hsqmomo

Jun 02, 2025  on Wix

Great experienceIt’s easy to customize and use, and the customer service is attentive and patient. It is easy to customize the invoice and receipt.

Minoarmandomonteir

Jun 02, 2025  on Wix

23

Campconiferwebsite

May 26, 2025  on Wix

WiX support response was terrificI experienced a frustrating glitch and submitted a ticket to the WiX support team and received a very quick response and resolution to my problem, so they get five stars!

Campconiferwebsite

May 26, 2025  on Wix

POWR support response was terrificI experienced a frustrating glitch and submitted a ticket to the POWR support team and received a very quick response and resolution to my problem, so they get five stars!

Drljohnson4

May 21, 2025  on Wix

Highly recommend the set of POWR apps.The best thing about this company and their apps is their customer service. These folks, especially Arlyne who I dealt with, really go the extra mile to understand and resolve whatever challenge...

Brittcrawford

May 11, 2025  on Wix

Email ResponsesI would make the form responses I get on email a little better. The way it comes through just has too much on there. I would like it to...

Guitarpitstop

May 05, 2025  on Wix

great

Aidee77

May 04, 2025  on Wix

I love it so far

Groove-connexion

Apr 11, 2025  on Wix

good job

Lindsaysilveus

Apr 08, 2025  on Wix

Still learning, but so far so goodI appreciate that the app seems to be user friendly. I am taking over for someone who already had it set up, but so far, it seems user friendly. And I appreciate that...

Thecinderellacompany

Apr 07, 2025  on Wix

okSimple. Worked fast

Jfreemaninsurance

Mar 31, 2025  on Wix

Fabulously easy setupGreat setup steps. I didn't finalize as only needed a budget for ads, etc. However, looking to get on board soonest.

Efifi3

Mar 04, 2025  on Wix

greatSad Wix does not provide this functionality. I had some issues with this product and POWR addressed it immediately - such amazing service thanks

Newblu1

Feb 27, 2025  on Wix

Great Service

Allisonb234

Feb 25, 2025  on Wix

Great

Curtiswongs

Feb 20, 2025  on Wix

POWR formsGood app for tracking all submission forms and easy to use

Kyjohnlouis

Feb 18, 2025  on Wix

Wonderful App, Amazing Support.Irina from customer support was quick to answer my questions. Would definitely recommend this app to anyone looking for effective forms for their website.

Oakleaffoodtrucks

Feb 16, 2025  on Wix

Great App, helpful support!love this app for booking my events. When I run in to an issue, support is there to help!

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