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Customer reviews: Forms & Payments

Develop by POWR
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Reviews (5,679)

Overall rating
4.6

What Merchants Think

Merchants generally express a positive view of the "Forms & Payments" app, highlighting its ease of use, customizable features, and the outstanding support provided by the customer service team. Many users find the app to be a valuable tool in managing submissions and orders more efficiently, making it a helpful addition for site management.

Key Strengths

  • Excellent customer support, praised for quick and effective responses.
  • Easy to set up and user-friendly interface.
  • Highly customizable with a professional look.
  • Streamlines order and information collection processes.
  • Reliability and versatility across various functions.

Common Concerns

  • Issues with app functionality on mobile devices.
  • Some users experience glitches and login problems.
  • Frustrations with intricate setup processes for new users.
  • Concerns about email responses being too detailed.

Final Thoughts

Overall, "Forms & Payments" is well-received for its user-friendly design and excellent customer service. While there are some concerns regarding mobile functionality and initial setup challenges, the app provides substantial benefits in terms of customization and process streamlining. It is a recommended solution for Wix users looking to efficiently manage online forms and payments.

Troopersdrumcorps

Oct 29, 2025  on Wix

Been using it for yearsI've been using POWR since 2017 and it's been the engine of organization ever since. The tech support has improved drastically. Years ago, it might have taken half a day to a full...

Cosmorama

Oct 26, 2025  on Wix

GOODJAMILYA's customer support is outstanding!

Info9835528

Oct 20, 2025  on Wix

Very handy and easy to useSuperb customer service!!

Cathyhubercakes

Oct 13, 2025  on Wix

Powr is Great!Customer service is excellent!

Oelrichk

Sep 23, 2025  on Wix

Very Well!!Mithsou did a great job helping me out!

British23

Sep 23, 2025  on Wix

Amazing customer serviceEmailed my issue. I was helped right away by Luis! He solved my problem right away! I was very impressed I love great customer service!

Janiekicksevents

Sep 14, 2025  on Wix

Fast HelpI love this tool and i love how easy it is to get help if needed!

Ann-elin

Aug 13, 2025  on Wix

God app med mange muligheterUtrolig god chat support

John99286

Aug 07, 2025  on Wix

Very helpfulEasy to use, and I actually got support in minutes after my request which seems so rare for tech companies these days!

Stephaniebrown9

Jul 02, 2025  on Wix

Very useful for my needsThis really helped solve a problem I was having with getting too many orders over email all at once. Now it's streamlined and easier for me to manage

Thirtyfourapparel

Jun 25, 2025  on Wix

The app is great, but the support is the real rock star!This app works great and allows us to collect the info we need. The best part is by far the support. Every time I have a question Luiz is there to help!

Davidgnarciso

Jun 23, 2025  on Wix

Easy to use and packed with features!This form builder has been a game-changer for my site. It’s super easy to set up, fully customizable, and works flawlessly. I love how professional the forms look and how smoothly they integrate...

Creerii

Jun 23, 2025  on Wix

A Must-Have Tool for Any Wix User"Extremely versatile and helpful across multiple functions, highly recommended."

Thegreenhivekitchen

Jun 23, 2025  on Wix

New user... transferring an existing businessThe support team have been super helpful assisting me gain access to an existing account as a new business owner.

Info653032

Jun 18, 2025  on Wix

POWR AppWe have used the POWR app for years and is really easy to to use. Service response is very quick and friendly.

Mardilofaso

Jun 18, 2025  on Wix

I like it.It was easy to customize and looks very professional.

Hsqmomo

Jun 02, 2025  on Wix

Great experienceIt’s easy to customize and use, and the customer service is attentive and patient. It is easy to customize the invoice and receipt.

Campconiferwebsite

May 26, 2025  on Wix

WiX support response was terrificI experienced a frustrating glitch and submitted a ticket to the WiX support team and received a very quick response and resolution to my problem, so they get five stars!

Campconiferwebsite

May 26, 2025  on Wix

POWR support response was terrificI experienced a frustrating glitch and submitted a ticket to the POWR support team and received a very quick response and resolution to my problem, so they get five stars!

Drljohnson4

May 21, 2025  on Wix

Highly recommend the set of POWR apps.The best thing about this company and their apps is their customer service. These folks, especially Arlyne who I dealt with, really go the extra mile to understand and resolve whatever challenge...

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