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Customer reviews: Forms & Payments

Develop by POWR
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Reviews (5,692)

Overall rating
4.6

What Merchants Think

Merchants generally express a positive view of the "Forms & Payments" app, highlighting its ease of use, customizable features, and the outstanding support provided by the customer service team. Many users find the app to be a valuable tool in managing submissions and orders more efficiently, making it a helpful addition for site management.

Key Strengths

  • Excellent customer support, praised for quick and effective responses.
  • Easy to set up and user-friendly interface.
  • Highly customizable with a professional look.
  • Streamlines order and information collection processes.
  • Reliability and versatility across various functions.

Common Concerns

  • Issues with app functionality on mobile devices.
  • Some users experience glitches and login problems.
  • Frustrations with intricate setup processes for new users.
  • Concerns about email responses being too detailed.

Final Thoughts

Overall, "Forms & Payments" is well-received for its user-friendly design and excellent customer service. While there are some concerns regarding mobile functionality and initial setup challenges, the app provides substantial benefits in terms of customization and process streamlining. It is a recommended solution for Wix users looking to efficiently manage online forms and payments.

Candymansf

Nov 24, 2025  on Wix

Easy to useOnce I looked thru all the options, it was pretty simple to use.

Mark76946

Nov 23, 2025  on Wix

Great!So far this form is working really well. Also contacted customer service and they were very responsive.

Cyldta

Nov 23, 2025  on Wix

Fast! Response and resolution.Thanks for the fast help!

Bariskisa

Nov 18, 2025  on Wix

very goodvery good app. awesome suppert by the way.

Elevationgfx

Nov 18, 2025  on Wix

LegitSo far so good. It's easy to setup, and connect for payments. Two things that could be incorporated for me that would make this a 5 star rating: 1: The ability to give selectable...

Aalawebaccount

Nov 16, 2025  on Wix

The support is also great!The app has been excellent. Recently I got a minor issue (possibly caused by the browser I use), but it was resolved within a minute with the help of the excellent support. Thank...

Webmaster3535

Nov 12, 2025  on Wix

It's pretty goodI like that the app has all the necessary features including payment options on forms and integration with other apps like MailChimp. It exactly meets our organization's needs without costing us a...

Tammytott

Nov 04, 2025  on Wix

super convenient perfect app to gain leads quickly with all initial information needed from he client.

Mongolica

Nov 04, 2025  on Wix

Sehr gutIch nutze die App schon lange und bin total zufrieden Der Support ist auch immer da.

Troopersdrumcorps

Oct 29, 2025  on Wix

Been using it for yearsI've been using POWR since 2017 and it's been the engine of organization ever since. The tech support has improved drastically. Years ago, it might have taken half a day to a full...

Cosmorama

Oct 26, 2025  on Wix

GOODJAMILYA's customer support is outstanding!

Info9835528

Oct 20, 2025  on Wix

Very handy and easy to useSuperb customer service!!

Cathyhubercakes

Oct 13, 2025  on Wix

Powr is Great!Customer service is excellent!

Oelrichk

Sep 23, 2025  on Wix

Very Well!!Mithsou did a great job helping me out!

British23

Sep 23, 2025  on Wix

Amazing customer serviceEmailed my issue. I was helped right away by Luis! He solved my problem right away! I was very impressed I love great customer service!

Janiekicksevents

Sep 14, 2025  on Wix

Fast HelpI love this tool and i love how easy it is to get help if needed!

Ann-elin

Aug 13, 2025  on Wix

God app med mange muligheterUtrolig god chat support

John99286

Aug 07, 2025  on Wix

Very helpfulEasy to use, and I actually got support in minutes after my request which seems so rare for tech companies these days!

Stephaniebrown9

Jul 02, 2025  on Wix

Very useful for my needsThis really helped solve a problem I was having with getting too many orders over email all at once. Now it's streamlined and easier for me to manage

Thirtyfourapparel

Jun 25, 2025  on Wix

The app is great, but the support is the real rock star!This app works great and allows us to collect the info we need. The best part is by far the support. Every time I have a question Luiz is there to help!

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