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Customer reviews: Forms & Payments

Develop by POWR
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Reviews (5,701)

Overall rating
4.6

What Merchants Think

Merchants generally express a positive view of the "Forms & Payments" app, highlighting its ease of use, customizable features, and the outstanding support provided by the customer service team. Many users find the app to be a valuable tool in managing submissions and orders more efficiently, making it a helpful addition for site management.

Key Strengths

  • Excellent customer support, praised for quick and effective responses.
  • Easy to set up and user-friendly interface.
  • Highly customizable with a professional look.
  • Streamlines order and information collection processes.
  • Reliability and versatility across various functions.

Common Concerns

  • Issues with app functionality on mobile devices.
  • Some users experience glitches and login problems.
  • Frustrations with intricate setup processes for new users.
  • Concerns about email responses being too detailed.

Final Thoughts

Overall, "Forms & Payments" is well-received for its user-friendly design and excellent customer service. While there are some concerns regarding mobile functionality and initial setup challenges, the app provides substantial benefits in terms of customization and process streamlining. It is a recommended solution for Wix users looking to efficiently manage online forms and payments.

Mooresb

Jan 28, 2026  on Wix

A Great App for Forms and FeedsI have about 45 Wix websites that I manage and when I need a form or Facebook feed, I always use Powr. Easy to use interface, embedded code works great on Wix. When...

Gracemilleranne

Jan 28, 2026  on Wix

love it! Great customer service just a chat awayThe chat feature in this app is wonderful! Anytime I have a question about something they are quick to respond and help me through the issue.

Mo3949

Jan 20, 2026  on Wix

Great App, very helpful online supportEasy to use, only support from Jamilya was great

Foresttrailevents

Jan 15, 2026  on Wix

forms / submissionshave had the app for quite some time now. Just worked out i can do more with it than i realised. I can sort my classes quite easily....

Cvbvid

Jan 12, 2026  on Wix

Convenient, Straightforward, EffectiveOverall, this form builder app gets the job done - allows you to customize a straightforward form for your website. The simple controls translate to an easy-to-use experience for those filling out the...

Amberdennison50

Dec 24, 2025  on Wix

Easy to use- great customer service Very happy with the forms we have made and used

Boothlevels

Dec 16, 2025  on Wix

Great app!Great customer service and functional features!

Karenburkelpc

Dec 03, 2025  on Wix

Fast response with positive results Arlyne took care of my request quickly & effectively! Thank you

Candymansf

Nov 24, 2025  on Wix

Easy to useOnce I looked thru all the options, it was pretty simple to use.

Mark76946

Nov 23, 2025  on Wix

Great!So far this form is working really well. Also contacted customer service and they were very responsive.

Cyldta

Nov 23, 2025  on Wix

Fast! Response and resolution.Thanks for the fast help!

Bariskisa

Nov 18, 2025  on Wix

very goodvery good app. awesome suppert by the way.

Elevationgfx

Nov 18, 2025  on Wix

LegitSo far so good. It's easy to setup, and connect for payments. Two things that could be incorporated for me that would make this a 5 star rating: 1: The ability to give selectable...

Aalawebaccount

Nov 16, 2025  on Wix

The support is also great!The app has been excellent. Recently I got a minor issue (possibly caused by the browser I use), but it was resolved within a minute with the help of the excellent support. Thank...

Webmaster3535

Nov 12, 2025  on Wix

It's pretty goodI like that the app has all the necessary features including payment options on forms and integration with other apps like MailChimp. It exactly meets our organization's needs without costing us a...

Tammytott

Nov 04, 2025  on Wix

super convenient perfect app to gain leads quickly with all initial information needed from he client.

Mongolica

Nov 04, 2025  on Wix

Sehr gutIch nutze die App schon lange und bin total zufrieden Der Support ist auch immer da.

Troopersdrumcorps

Oct 29, 2025  on Wix

Been using it for yearsI've been using POWR since 2017 and it's been the engine of organization ever since. The tech support has improved drastically. Years ago, it might have taken half a day to a full...

Cosmorama

Oct 26, 2025  on Wix

GOODJAMILYA's customer support is outstanding!

Info9835528

Oct 20, 2025  on Wix

Very handy and easy to useSuperb customer service!!

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