Wix Customer insights apps 2025

StoreMetrics

$9.9 / Month

8.1

45 Reviews

Boost sales with easy analytics for store performance and customer insights. Show more

StoreMetrics is a powerful application designed to boost your sales through advanced analytics. By visualizing essential metrics such as total sales and average order value, StoreMetrics gives you a clear view of your business performance. Track customer loyalty and engagement effortlessly to understand and enhance customer relationships. Keep tabs on abandoned carts to identify areas for improvement and recover lost sales opportunities. With zero configuration required, you can quickly access insightful charts and metrics critical to your store's success. The app provides daily and day-of-week aggregation of key metrics, ensuring you have the most up-to-date information to make informed decisions. Optimizing your store's performance has never been simpler with StoreMetrics' user-friendly interface and comprehensive analytics.

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Track abandoned carts

Optimize performance

Easy analytics

Visualize metrics

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EmojiBar by AMPHI

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Engage users with fun, animated feedback widgets and insightful data analytics. Show more

EmojiBar by AMPHI revolutionizes how businesses gather customer feedback by transforming traditional feedback forms into engaging and fun widgets. With its intuitive one-click solution, users can effortlessly express their satisfaction levels using easily recognizable emoji animations. The app's minimal and modular design ensures seamless integration with any website design, allowing businesses to maintain their aesthetic while enhancing user interaction. EmojiBar offers easy drag-and-drop integration, making it simple for any website owner to incorporate the widget on desired pages, particularly the 'Thank You' or post-purchase page to capture user emails. The app features a dynamic data dashboard that aggregates customer responses, providing insights by time and emoji response, helping businesses identify their superfans and potential churners. Personalization options are abundant, with 17 custom animations available, celebrating seasonal moments or aligning with specific business categories. Don't let low feedback rates hinder your business growth; install EmojiBar today and start obtaining vital, real-time insights into your audience's perceptions.

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Custom animations

Animated feedback widgets

Data analytics dashboard

Email id matching

Easy website integration

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Key Customer CRM Insights

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Key CRM Insights and Metrics with InstanteStore Show more

Key Customer CRM Insights is a powerful app that leverages your sales data to provide crucial customer relationship management metrics instantly. It enables businesses to quickly identify their most valuable customers, those with the highest order values, ensuring resources are focused on nurturing these relationships. The app also highlights "hottest customers," who have made significant recent purchases, allowing for timely engagement strategies. Additionally, Key Customer CRM Insights identifies potential churn customers, offering you an opportunity to take proactive measures to retain them and reduce customer turnover. By delivering these actionable insights, the app helps businesses boost sales, enhance customer retention, and maximize overall customer value. With its user-friendly interface, Key Customer CRM Insights streamlines the decision-making process, making it an indispensable tool for any forward-thinking business.

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Identifies valuable customers

Identifies hottest customers

Identifies potential churn

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Banxware Insights

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Simple insights into your sales performance Show more

Banxware Insights is a powerful app designed to provide comprehensive analysis of your sales performance and customer base. It helps businesses understand the dynamics between new and recurring customers, offering clear comparisons that can inform strategic decisions. By identifying the regions where your products sell best, the app enables targeted marketing and expansion efforts. Get detailed insights into your top-performing products and track the trajectory of your sales over time. With its user-friendly interface, Banxware Insights allows you to quickly pinpoint revenue peaks and recent trends, providing valuable data to optimize your business strategies. Additionally, the app highlights where your customers are coming from, giving you a competitive edge in understanding market demographics. Overall, Banxware Insights is an essential tool for businesses looking to maximize their sales potential and customer engagement.

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Customer analysis

Product performance

Sales trends

Regional insights

Revenue peaks

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Engati: Insights Assistant

(2.8/5)

2 Reviews

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Grow your BFCM sales with data-driven insights Show more

Engati: Insights Assistant is your dedicated partner for navigating the complexities of managing a Shopify store. Designed to provide clarity, it delivers daily insights into your store's performance, covering critical metrics such as Average Order Value (AOV), revenue, orders, and user engagement. With actionable insights at your fingertips, you can make informed decisions to drive growth and efficiency. The app highlights top-performing products to boost sales and helps optimize inventory management based on geographic performance. Additionally, it identifies the most effective marketing channels to maximize your return on investment. With instant notifications on Messenger or WhatsApp, you’re always in the loop, transforming your commitment and passion into tangible success.

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Inventory management

Instant notifications

Marketing optimization

Sightly ‑ AI‑Powered Insights

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AI-Powered Reporting & Insights From Human Questions Show more

Sightly is a cutting-edge app that transforms the way Shopify store owners manage their data analysis. Utilizing AI-powered capabilities, it allows users to create insightful charts, graphs, and CSV reports from straightforward, conversational prompts, eliminating the need to sift through complex data. This app streamlines the analytics workflow, providing quick and actionable insights that enable store owners to easily comprehend their customer base, product performance, and order dynamics. Sightly empowers businesses with critical tools to succeed by offering features such as conversational report generation, customizable visualizations, and the ability to save historical data for trend monitoring. Its user-friendly interface ensures that understanding and utilizing data becomes a simple and efficient process, facilitating informed, data-driven decisions.

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Historical data

Conversational reports

Charts & graphs

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Glimpse: Post Purchase Surveys

7.8

2 Reviews

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Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

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Seamless integration

Pre-built templates

Multiple question types

Ready-to-use surveys

Conditional logic branching

Worldwide monitoring

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Shopmail AI Customer Support

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AI-Powered Email Insights and Instant Replies for Your Store Show more

Shopmail AI Customer Support is a powerful app designed to enhance your Shopify store's efficiency and profitability by seamlessly integrating your email communications with sales data. By automating routine tasks, it highlights priority actions and uncovers hidden revenue opportunities without requiring constant oversight. The app's AI-powered insights transform routine customer interactions into strategic growth opportunities, all presented through an intuitive and comprehensive dashboard. With features like Smart Sync, Shopmail merges your email and Shopify data, ensuring a unified communication channel that aligns with sales efforts. Its Deep Dive Analytics tool offers valuable insights into customer spending habits, allowing you to better understand and cater to their needs. Additionally, the Smart Reply feature efficiently extracts and presents clear next steps from customer emails, streamlining support and increasing customer satisfaction. Ultimately, Shopmail facilitates effortless growth and success for your business by turning each customer exchange into a potential revenue stream.

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Revenue opportunities

Ai insights

Instant replies

Priority actions

Smart sync

Deep dive analytics

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Repeat Customer Insights

$59-$249 / Month

7.8

15 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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RealtimeStack : Live Analytics

$9-$39 / Month

7.6

31 Reviews

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Get visual real time insights into what happens in your store Show more

RealtimeStack: Live Analytics is a cutting-edge app that offers immediate visualization of customer activities and behaviors, streamlining the process of understanding your store's dynamics. Instead of sifting through exhaustive reports, you gain instant insights into essential customer interactions such as viewed items, search queries, cart activities, and abandoned carts. This app empowers you to swiftly identify and address broken links and monitor views of out-of-stock products in real time. With its Live Tables feature, you can seamlessly analyze customer behavior trends and the effectiveness of ad campaigns. The world heat map further enriches your analysis by providing a global perspective on customer actions. RealtimeStack keeps you updated with real-time data, ensuring you're always on top of your store's performance and customer engagement.

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Real-time insights

Live visualization

Track customer activity

Identify broken links

World heat map

Analyze ad campaigns

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Cart Whisper | Recover Carts

$9.99-$299.99 / Month

7.8

4 Reviews

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Reduce Cart Abandonment: Live Insights & Help via Cart Whisper Show more

Cart Whisper | Recover Carts is an innovative app designed to combat cart abandonment and enhance online shopping conversions. By providing real-time insights into customer behavior, businesses can observe as shoppers add or remove items from their carts, enabling timely interventions. The app features exit-intent popups that display targeted offers and discounts, motivating potential customers to complete their purchases. With live checkout support, merchants can address customer concerns instantly, reducing the likelihood of abandoned carts. The app also utilizes unique customer IDs to deliver personalized messages, enriching the shopping experience. Users have access to detailed analytics and customization options for popup widgets, allowing them to tailor strategies to boost sales effectively. Cart Whisper is an essential tool for any online store looking to recover lost revenue and grow their business.

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Exit intent popups

Analytics dashboard

Cart recovery

Deep customization

Live cart tracking

Checkout support

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Stack: Customer Insights

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Your Ecommerce growth companion - Surveys, discounts & more Show more

Stack: Customer Insights is an innovative app designed to enhance your Shopify store by gathering valuable customer feedback during their shopping experience. By integrating Stack, you have the opportunity to engage with customers in real-time, offering incentives like discounts to encourage feedback and boost conversion rates. In the fast-paced world of e-commerce, consistently gathering customer insights is key to unlocking new growth strategies. Stack simplifies this process by providing a seamless platform for collecting feedback, helping you understand your customers better and tailor your offerings accordingly. The app's user-friendly setup allows you to install and start connecting with your audience in minutes. With a variety of customizable surveys and incentives, Stack empowers you to derive actionable insights and make informed business decisions.

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Discount rewards

Real-time insights

Conversion boost

Customer feedback

Survey templates

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Onspruce Cart Insights

$5.99-$34.99 / Month

7.2

14 Reviews

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View each visitor's cart contents and view your top products! Show more

Onspruce Cart Insights is a powerful app designed to provide detailed visibility into customer cart activities beyond what standard admin dashboards offer. It allows store owners to instantly view every product added or removed from a cart, complete with variant-specific images, making it easy to track sizes, colors, and styles for each cart item. The app provides comprehensive customer and traffic data, and features a Top Products report to highlight your store's most popular items. With a convenient export feature, you can transfer cart activity to a CSV spreadsheet for further reporting, analytics, and marketing endeavors. The Daily Email Report ensures that shop administrators are always informed about daily activities. Additionally, CartLink provides insightful data by revealing the IP address and linking customer accounts with their respective carts, offering a more robust tool for understanding customer behavior.

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Variant-specific images

Track customer activity

View cart contents

Kustomer

7.8

13 Reviews

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AI-Powered Support: Seamless Integration & Insights Show more

Kustomer is an innovative AI-driven CRM app designed to revolutionize the way merchants interact with customers, particularly in eCommerce and retail sectors. By offering a comprehensive view of customer data, Kustomer streamlines support across various channels, significantly enhancing customer understanding and enabling personalized experiences. The app simplifies the process of managing customer inquiries, orders, and feedback, boosting operational efficiency. Merchants looking to elevate their customer service quality and responsiveness will find Kustomer an ideal solution. Key features include full integration with Shopify for comprehensive order visibility, the ability to process order refunds and cancellations directly from the Kustomer timeline, and efficient order data search capabilities. Additionally, dynamic message customization with shortcuts and automated updates through chatbot templates further optimize customer interactions.

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Customizable messages

Multi-channel support

Personalized experiences

Order management

Ai integration

Customer insights

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AI Post‑Purchase Surveys

$39-$149 / Month

7.2

12 Reviews

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For attribution, customer insights, and better marketing Show more

AI Post‑Purchase Surveys, branded as Bestie, transforms the survey creation process, making it effortless and efficient with the help of artificial intelligence. Designed to relieve the hassle of crafting surveys from scratch, Bestie auto-generates surveys tailored to your specific needs, allowing you to engage with your customers seamlessly. With a quick onboarding process, you can have your first survey live in under five minutes. Bestie doesn't just stop at creating surveys; it offers powerful analytics, providing week-over-week performance insights. The app delivers automated insights from your customer data, enabling you to make informed decisions without any specialized expertise. Furthermore, Bestie helps you achieve better audience segmentation to understand your customers like never before, assisting in scaling your brand effectively.

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Customer segmentation

Automated insights

Effortless onboarding

Ai-generated surveys

Week over week analysis

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New craft ‑ Cancel Direct

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Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.

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Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

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SurveyFox Customer Surveys

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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

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Konvas AI

$49.99-$199 / Month

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AI one-to-one email marketing, insights, customer segmentation Show more

Konvas AI is a powerful app designed to help Shopify merchants enhance their marketing strategies and boost sales through automation. By leveraging advanced customer insights and incorporating real-time data, such as weather and local events, Konvas AI can deliver personalized marketing messages in under a minute. This app automates customer segmentation and campaign creation, enabling merchants to focus on what truly matters—growing their business. With features like automated follow-ups and continuous optimization, stores can improve customer retention and engagement while maximizing resource efficiency. Konvas AI also provides AI-driven analytics, allowing merchants to gain actionable insights from their data effortlessly. Additionally, by predicting customer behavior and needs, stores can further optimize sales processes. Seamless integration with existing marketing tools ensures a smooth transition and effective utilization of this intelligent, data-driven solution.

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Seamless integration

Automated campaigns

Ai-driven analytics

Customer predictions

Social commerce

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Retention X

$10 / Month

7.9

71 Reviews

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Turn your data into actionable insights: Lifetime Value LTV Show more

Retention X is an advanced analytics platform designed to transform your raw data into valuable insights through tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation. This powerful app enables businesses to understand and optimize their customer retention strategies by identifying key drivers of LTV across products, segments, and marketing channels. It offers predictive analytics to discover which customers are likely to churn and develop strategies to retain them. Seamlessly integrating with existing tools, Retention X streamlines the creation of synced audiences for targeted marketing on major platforms like TikTok, Pinterest, Klaviyo, and Meta. By focusing on actionable insights, Retention X empowers businesses to reconnect with lost customer groups and build loyalty with high-quality audiences. Ultimately, the app serves as a strategic guide, helping businesses make informed decisions that directly enhance revenue growth.

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Customer segmentation

Cohort analysis

Churn prediction

Lifetime value insights

Platform audience sync

Retention strategies

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AdWhatCost: Ad Insights & UTM

$20 / Month

7.9

30 Reviews

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Reliable UTM tracking for (Meta) Facebook Ads & TikTok Ads Show more

AdWhatCost: Ad Insights & UTM is a powerful app designed to seamlessly connect data from your Shopify store with your Facebook and TikTok Ads using UTM parameters. This integration provides a comprehensive and precise account of orders originating from ad clicks, ensuring accuracy even after iOS14 updates. The app not only tracks these interactions but also evaluates the profitability of your advertising efforts by delivering essential performance metrics, including ROAS, ROMI, and ACOS. With AdWhatCost, users gain valuable insights into the revenue and customer purchase behaviors associated with specific UTM parameter sets, enhancing strategic decision-making. Additionally, the app offers daily email reports that keep you updated on your store's performance, providing an overview of ad efficiency and overall profitability. Embrace this tool to optimize your marketing strategies and maximize the return on your advertising investments.

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Utm tracking

Purchase behavior insights

Order verification

Daily email report

Ad profitability

Performance kpis

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Wix Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

StoreMetrics

EmojiBar by AMPHI

Key Customer CRM Insights

Banxware Insights

Engati: Insights Assistant

Sightly ‑ AI‑Powered Insights

Glimpse: Post Purchase Surveys

Shopmail AI Customer Support

Repeat Customer Insights

RealtimeStack : Live Analytics

Cart Whisper | Recover Carts

Stack: Customer Insights

Onspruce Cart Insights

Kustomer

AI Post‑Purchase Surveys

New craft ‑ Cancel Direct

SurveyFox Customer Surveys

Konvas AI

Retention X

AdWhatCost: Ad Insights & UTM