Ecwid Customer insights apps 2025

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All rated and up and up

Wish List

$5.5 / Month

"Track, share, and analyze customer wish lists effortlessly and anonymously." Show more

The Wish List app is a powerful tool designed to enhance sales and marketing strategies by enabling customers to create, customize, and share wish lists of their desired products and options, easily. This app allows users to track items anonymously, making it accessible even to new customers who haven't made a purchase yet. A standout feature is its capability to retarget potential buyers through the Meta/Facebook/Instagram pixel integration, even if they haven't logged in. Businesses can gain valuable insights by analyzing saved wish list items, which aids in crafting targeted email campaigns and optimizing inventory management. The app is highly customizable, allowing you to align its appearance with your brand's visual identity effortlessly. Explore how the Wish List app can seamlessly integrate into your store by visiting our demo site. If the app requires any tweaks to fit your specific needs, our team is ready to assist in providing the necessary adjustments.

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Customize appearance

Analyze customer data

Track wish lists

Share via social

Anonymous wish lists

Retarget with pixels

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EngageBay CRM

Supercharge E-commerce success with EngageBay’s CRM automation and insights. Show more

EngageBay CRM is a robust, all-in-one solution designed specifically for e-commerce merchants aiming to elevate their business operations. By integrating seamlessly with e-commerce platforms, EngageBay provides crucial insights into customer behavior, preferences, and purchase history, enabling merchants to segment their audience effectively and launch personalized marketing campaigns. This targeted approach not only boosts customer engagement but also amplifies sales. Additionally, EngageBay excels in automating various e-commerce workflows, from marketing initiatives to order processing, thereby saving time and resources. Its comprehensive suite of tools empowers users to focus on strategic growth and strengthening customer relationships. With EngageBay, online stores can streamline operations, increase revenue, and achieve long-term success with ease.

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Marketing automation

Customer segmentation

Order processing

Data synchronization

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Amara: Customer Insights

$499 / Month

8.2

2 Reviews

Unlock customer insights with tailored interviews and actionable analytics. Show more

Amara: Customer Insights is a powerful tool designed to help businesses uncover the motivations and preferences of their customer base using Shopify data. The app provides insights into critical questions, such as why customers choose your brand over competitors and the factors driving their loyalty or one-time purchases. By creating a tailored research plan, Amara identifies key customers for interviews, drafts scripts and questionnaires, and schedules calls, facilitating a seamless process for gathering insights. The results are then shared directly to your inbox, offering actionable recommendations and sound bites that enhance decision-making processes. With easy integration and a user-friendly interface that requires no prior research or analytics experience, Amara allows you to harness customer feedback to optimize ad creatives, website copy, and other strategic elements. Accessing the voice of the customer has never been easier, allowing businesses to stay within their workflow while driving growth and enhancing their brand’s market position.

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Easy shopify integration

Tailored research plan

Automated interview scheduling

Actionable insights delivery

Expert-led guidance

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Key Customer CRM Insights

Key CRM Insights and Metrics with InstanteStore Show more

Key Customer CRM Insights is a powerful app that leverages your sales data to provide crucial customer relationship management metrics instantly. It enables businesses to quickly identify their most valuable customers, those with the highest order values, ensuring resources are focused on nurturing these relationships. The app also highlights "hottest customers," who have made significant recent purchases, allowing for timely engagement strategies. Additionally, Key Customer CRM Insights identifies potential churn customers, offering you an opportunity to take proactive measures to retain them and reduce customer turnover. By delivering these actionable insights, the app helps businesses boost sales, enhance customer retention, and maximize overall customer value. With its user-friendly interface, Key Customer CRM Insights streamlines the decision-making process, making it an indispensable tool for any forward-thinking business.

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Identifies valuable customers

Identifies hottest customers

Identifies potential churn

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Reveal Insights AI

$9.99-$39.99 / Month

"AI-driven insights from customer reviews for smarter business decisions." Show more

Reveal Insights AI is a cutting-edge app designed to transform customer reviews into actionable insights through the power of AI. By analyzing sentiment trends, the app efficiently extracts themes and provides improvement recommendations, saving merchants significant amounts of time from manual review analysis. With a tailored dashboard, users can quickly identify products that require attention due to negative feedback, ensuring that customer concerns are promptly addressed. This innovative tool seamlessly integrates with existing Shopify review apps, allowing it to process data quietly in the background. By categorizing reviews as positive, negative, or neutral, the app provides clear insights into customer satisfaction and areas for improvement. With these product-level insights, merchants can easily understand what aspects of their offerings resonate with customers and where enhancements are needed.

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Background processing

Ai sentiment analysis

Theme extraction

Improvement recommendations

Dashboard highlights

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Banxware Insights

Simple insights into your sales performance Show more

Banxware Insights is a powerful app designed to provide comprehensive analysis of your sales performance and customer base. It helps businesses understand the dynamics between new and recurring customers, offering clear comparisons that can inform strategic decisions. By identifying the regions where your products sell best, the app enables targeted marketing and expansion efforts. Get detailed insights into your top-performing products and track the trajectory of your sales over time. With its user-friendly interface, Banxware Insights allows you to quickly pinpoint revenue peaks and recent trends, providing valuable data to optimize your business strategies. Additionally, the app highlights where your customers are coming from, giving you a competitive edge in understanding market demographics. Overall, Banxware Insights is an essential tool for businesses looking to maximize their sales potential and customer engagement.

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Customer analysis

Product performance

Sales trends

Regional insights

Revenue peaks

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Ascend

8.2

3 Reviews

Merges data to insights, elevates decisions, unlocks potential Show more

ASCEND is an innovative app designed to be a strategic ally for merchants aiming to excel in the digital marketplace. By seamlessly integrating with Shopify and other data providers, ASCEND unleashes the full potential of data, transforming how businesses make decisions and enhancing overall profitability. This app is more than just a tool; it acts as a gateway to the future of eCommerce by fusing data with intelligence, ensuring that success is merely an informed decision away. With features like a centralized, user-friendly interface, ASCEND empowers merchants to access data swiftly and make informed decisions. Users can explore trends, export reports, and efficiently navigate the business landscape using the app's powerful Data Visualiser, paving the way for sustained growth in a competitive marketplace. Whether you're looking to unlock new opportunities or optimize existing strategies, ASCEND provides the insights needed to succeed in today’s dynamic eCommerce environment.

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Data integration

Report exporting

Centralized insights

Trend exploration

Swift decision-making

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Sightly ‑ AI‑Powered Insights

AI-Powered Reporting & Insights From Human Questions Show more

Sightly is a cutting-edge app that transforms the way Shopify store owners manage their data analysis. Utilizing AI-powered capabilities, it allows users to create insightful charts, graphs, and CSV reports from straightforward, conversational prompts, eliminating the need to sift through complex data. This app streamlines the analytics workflow, providing quick and actionable insights that enable store owners to easily comprehend their customer base, product performance, and order dynamics. Sightly empowers businesses with critical tools to succeed by offering features such as conversational report generation, customizable visualizations, and the ability to save historical data for trend monitoring. Its user-friendly interface ensures that understanding and utilizing data becomes a simple and efficient process, facilitating informed, data-driven decisions.

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Historical data

Conversational reports

Charts & graphs

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VortexIQ Insights

$500-$750 / Month

Streamline e-commerce data into clear, actionable insights for improved performance. Show more

VortexIQ Insights is an innovative app designed to help merchants make sense of complex e-commerce data, transforming it into actionable insights with ease. This powerful tool centralizes performance metrics from various aspects of your business, including orders, customers, products, and marketing, eliminating the need to juggle multiple platforms or manage cumbersome spreadsheets. With customizable chart filters based on type, department, or role, users can effortlessly track trends over specific time frames, such as the last 7 or 30 days, or even longer periods. This ensures you can quickly identify what strategies are succeeding and what areas need attention to boost sales, efficiency, and customer experience. The app’s intuitive dashboard provides all key analytics at a glance, enabling you to chat directly with your data for further insights and guidance on next steps. Best of all, VortexIQ Insights requires no complicated setup—simply plug in and start visualizing your store's data within minutes.

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Simple dashboard

Performance metrics

Trend tracking

Streamline data

Filter insights

Data chat

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Easy Customer Feedback Survey

Gain insights and improve with real-time customer feedback surveys. Show more

Easy Customer Feedback Survey is an intuitive app designed to help businesses gather actionable insights through streamlined customer surveys. By identifying key drivers of sales and potential reasons for customer attrition, this tool empowers you to make data-driven decisions. Whether you want to evaluate aspects like store layout, product offerings, or checkout processes, the app's satisfaction surveys provide comprehensive feedback on critical points of the customer journey. Benefit from real-time input to make swift adjustments and enhance your business strategy effectively. The app’s user-friendly dashboard simplifies feedback management and review, offering ease of access to analytics and admin notifications. With 24/7 email support from a dedicated customer service team and live chat for upgraded plans, you’re never alone in navigating and optimizing your feedback system.

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Real-time feedback

Quick adjustments

User-friendly dashboard

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Glimpse: Post Purchase Surveys

8.2

2 Reviews

Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

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Seamless integration

Pre-built templates

Multiple question types

Ready-to-use surveys

Conditional logic branching

Worldwide monitoring

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Shopmail AI Customer Support

$19.99-$149.99 / Month

AI-Powered Email Insights and Instant Replies for Your Store Show more

Shopmail AI Customer Support is a powerful app designed to enhance your Shopify store's efficiency and profitability by seamlessly integrating your email communications with sales data. By automating routine tasks, it highlights priority actions and uncovers hidden revenue opportunities without requiring constant oversight. The app's AI-powered insights transform routine customer interactions into strategic growth opportunities, all presented through an intuitive and comprehensive dashboard. With features like Smart Sync, Shopmail merges your email and Shopify data, ensuring a unified communication channel that aligns with sales efforts. Its Deep Dive Analytics tool offers valuable insights into customer spending habits, allowing you to better understand and cater to their needs. Additionally, the Smart Reply feature efficiently extracts and presents clear next steps from customer emails, streamlining support and increasing customer satisfaction. Ultimately, Shopmail facilitates effortless growth and success for your business by turning each customer exchange into a potential revenue stream.

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Revenue opportunities

Ai insights

Instant replies

Priority actions

Smart sync

Deep dive analytics

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BooleanMaths

$25-$200 / Month

AI-powered insights for e-commerce marketing and customer journey optimisation. Show more

BooleanMaths is a cutting-edge AI-powered platform that empowers e-commerce businesses with precise marketing attribution and analytics. It offers advanced attribution models and real-time analytics, allowing merchants to thoroughly analyze their store performance, optimize advertising strategies, and boost Return on Advertising Spend (ROAS). By seamlessly integrating with Meta and Google Conversion APIs, BooleanMaths sends accurate customer journey data directly to Ad Platforms, ensuring highly targeted and effective advertising campaigns. This functionality aids businesses in crafting more personalized and strategic marketing efforts, leading to enhanced customer engagement and growth. Real-time customer analytics and event triggers further enable merchants to create robust retargeting audiences, maximizing the impact of their marketing initiatives. Overall, BooleanMaths provides invaluable insights that drive improved decision-making and sustainable business growth.

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Real-time analytics

Conversion api integration

Ai-powered insights

Event triggers

Advanced attribution models

Ad optimisation

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Sweet Analytics

"Empowers retailers with actionable customer and marketing insights." Show more

Sweet Analytics is a cutting-edge platform designed specifically for retailers seeking to transform data-driven insights into actionable strategies. By bridging the gap between complex data and practical solutions, Sweet enables businesses to understand their customers' behaviors and preferences more effectively. It addresses the common issue of turning overwhelming data into meaningful actions that enhance decision-making and improve marketing effectiveness. Sweet's intuitive interface and robust analytical capabilities empower retailers to optimize their marketing efforts, drive customer engagement, and ultimately boost sales. Its unique approach to converting "so what?" moments into clear "do what?" actions allows businesses to harness the full potential of their data. By solving these critical challenges, Sweet Analytics helps retailers stay ahead in the competitive market landscape.

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Actionable insights

Customer analytics

Marketing insights

Retail data analysis

Growth recommendations

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Repeat Customer Insights

$59-$249 / Month

8.2

16 Reviews

Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

Install App

RealtimeStack : Live Analytics

$9-$39 / Month

8.6

62 Reviews

Get visual real time insights into what happens in your store Show more

RealtimeStack: Live Analytics is a cutting-edge app that offers immediate visualization of customer activities and behaviors, streamlining the process of understanding your store's dynamics. Instead of sifting through exhaustive reports, you gain instant insights into essential customer interactions such as viewed items, search queries, cart activities, and abandoned carts. This app empowers you to swiftly identify and address broken links and monitor views of out-of-stock products in real time. With its Live Tables feature, you can seamlessly analyze customer behavior trends and the effectiveness of ad campaigns. The world heat map further enriches your analysis by providing a global perspective on customer actions. RealtimeStack keeps you updated with real-time data, ensuring you're always on top of your store's performance and customer engagement.

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Real-time insights

Live visualization

Track customer activity

Identify broken links

World heat map

Analyze ad campaigns

Install App

KNO Post Purchase Surveys

$19-$299 / Month

9.1

78 Reviews

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Stack: Customer Insights

Your Ecommerce growth companion - Surveys, discounts & more Show more

Stack: Customer Insights is an innovative app designed to enhance your Shopify store by gathering valuable customer feedback during their shopping experience. By integrating Stack, you have the opportunity to engage with customers in real-time, offering incentives like discounts to encourage feedback and boost conversion rates. In the fast-paced world of e-commerce, consistently gathering customer insights is key to unlocking new growth strategies. Stack simplifies this process by providing a seamless platform for collecting feedback, helping you understand your customers better and tailor your offerings accordingly. The app's user-friendly setup allows you to install and start connecting with your audience in minutes. With a variety of customizable surveys and incentives, Stack empowers you to derive actionable insights and make informed business decisions.

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Discount rewards

Real-time insights

Conversion boost

Customer feedback

Survey templates

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Onspruce Cart Insights

$5.99-$39.99 / Month

(4/5)

18 Reviews

View each visitor's cart contents and view your top products! Show more

Onspruce Cart Insights is a powerful app designed to provide detailed visibility into customer cart activities beyond what standard admin dashboards offer. It allows store owners to instantly view every product added or removed from a cart, complete with variant-specific images, making it easy to track sizes, colors, and styles for each cart item. The app provides comprehensive customer and traffic data, and features a Top Products report to highlight your store's most popular items. With a convenient export feature, you can transfer cart activity to a CSV spreadsheet for further reporting, analytics, and marketing endeavors. The Daily Email Report ensures that shop administrators are always informed about daily activities. Additionally, CartLink provides insightful data by revealing the IP address and linking customer accounts with their respective carts, offering a more robust tool for understanding customer behavior.

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Variant-specific images

Track customer activity

View cart contents

Top products summary

Detailed traffic data

Top variants list

Install App

Kustomer

8.2

13 Reviews

AI-Powered Support: Seamless Integration & Insights Show more

Kustomer is an innovative AI-driven CRM app designed to revolutionize the way merchants interact with customers, particularly in eCommerce and retail sectors. By offering a comprehensive view of customer data, Kustomer streamlines support across various channels, significantly enhancing customer understanding and enabling personalized experiences. The app simplifies the process of managing customer inquiries, orders, and feedback, boosting operational efficiency. Merchants looking to elevate their customer service quality and responsiveness will find Kustomer an ideal solution. Key features include full integration with Shopify for comprehensive order visibility, the ability to process order refunds and cancellations directly from the Kustomer timeline, and efficient order data search capabilities. Additionally, dynamic message customization with shortcuts and automated updates through chatbot templates further optimize customer interactions.

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Customizable messages

Multi-channel support

Personalized experiences

Order management

Ai integration

Customer insights

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