Compare Channel Sales Chat Bot CRM vs HeiChat: ChatGPT Sales Chatbot

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Rating

58 Reviews

7.4

72 Reviews

9.2

Pricing

Try for Free More info

Features

Customizable chat widget
Unlimited live chat
Team chat
Ai agent alf
Customer relationship management
Marketing & chatbots

Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
Recommend products
Answer policies

Screenshots

+ 5 more

HeiChat: ChatGPT Sales Chatbot screenshot

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

AI tools and chatbot reduce repeat inquiries and save time
Unlimited live chat and team chat enhance customer support
Powerful CRM for audience segmentation and customized marketing campaigns
Helps turn one-time visitors into regulars
AI Agent ALF resolves repetitive inquiries and aids in customer conversion
Unlimited chatbot messages and customization options for marketing and automation
Fully customizable chat widget to match brand identity

Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
Operates 24/7, ensuring constant customer support availability.
Capable of converting general inquiries into sales effectively.
Helps in checking and responding accurately to 'Where is my order' inquiries.
Can handle many tasks typically performed by human customer service representatives.
Supports answers related to discounts, store policies, and shipping policies.
Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
Real-time awareness of store product listings and delistings.
Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).

Cons

Potential dependency on AI for customer interactions which may not always understand complex queries
Initial setup and customization of AI tools and CRM may require time and technical expertise
Continuous monitoring and updates might be needed to ensure the AI tools are effective
Over-reliance on automation could reduce the personal touch in customer service

The advanced AI models may require significant computational resources.
Potential initial setup and training of the chatbot might be time-consuming.
May need continuous updates and corrections to maintain accuracy.
Could lead to reduced human customer service roles, impacting jobs.
Effectiveness relies on the quality of the knowledge base provided by the user.
High dependence on accurate and timely data for real-time store product listings.

Launched

Jun 06, 2021

Apr 25, 2023

Developer

Built by Channel Corp.

Apps:

Average Rating:

4.5

Reviews:

Built by heicarbook

Apps:

Average Rating:

4.7

Reviews:

Make Your Choice

Try for Free More info View alternatives

Compare Channel Sales Chat Bot CRM vs HeiChat: ChatGPT Sales Chatbot

Channel Sales Chat Bot CRM

HeiChat: ChatGPT Sales Chatbot

Channel Sales Chat Bot CRM

HeiChat: ChatGPT Sales Chatbot

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

Send this compare to my inbox

Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Channel Corp.

Built by heicarbook

Make Your Choice

Make Your Choice