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Willdesk: Live Chat&AI Chatbot logo

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Channel Sales Chat Bot CRM logo

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

Willdesk: Live Chat&AI Chatbot logo

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Channel Sales Chat Bot CRM logo

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

Rating

Rating

804 Reviews
9
58 Reviews
7.4

Pricing

Pricing

  • $16.9-$149.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Unlock Deals
Try for Free More info
  • $36-$96 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Social media integration
  • Customizable interface
  • Mobile app support
  • Order tracking
  • Email marketing integration
  • Chatbot automation
  • Shopify flow integration
  • Faq integration
  • Help center support
  • Multi-channel communication
  • Ticket management
  • Multiple stores support
  • Parcel tracking
  • Dropship management
  • Branded widgets
  • Sales live chat
  • Efficiency tools
  • Multi-platform inbox
  • Customer analytics
  • Customizable chat widget
  • Unlimited live chat
  • Team chat
  • Ai agent alf
  • Customer relationship management
  • Marketing & chatbots

Screenshots

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot
+ 6 more
Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot Willdesk: Live Chat&AI Chatbot screenshot
Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot
+ 5 more
Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot

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Pros

Pros

  • Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
  • Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
  • Ticketing system for managing inquiries from multiple social platforms and emails
  • Streamlines Shopify store operations and integrates with Shopify Flow
  • Branded self-service widget with Order Tracking, FAQs, and Contact form
  • Live chat feature to increase sales and efficiency
  • Multi-store integration with customization support (Fonts, FAQs, Style)
  • Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
  • Positive feedback on customer support and ease of use
  • Helpful and competent support team
  • AI tools and chatbot reduce repeat inquiries and save time
  • Unlimited live chat and team chat enhance customer support
  • Powerful CRM for audience segmentation and customized marketing campaigns
  • Helps turn one-time visitors into regulars
  • AI Agent ALF resolves repetitive inquiries and aids in customer conversion
  • Unlimited chatbot messages and customization options for marketing and automation
  • Fully customizable chat widget to match brand identity

Cons

Cons

  • Limited user feedback available due to only two reviews provided
  • Initial setup and integration may require assistance from support
  • Potential dependency on AI for customer interactions which may not always understand complex queries
  • Initial setup and customization of AI tools and CRM may require time and technical expertise
  • Continuous monitoring and updates might be needed to ensure the AI tools are effective
  • Over-reliance on automation could reduce the personal touch in customer service

Categories

Categories

Launched

Launched

Feb 21, 2021
Jun 06, 2021

Developer

Developer

Built by Channelwill

Apps:

8

Average Rating:

4.3

Reviews:

20,495

Built by Channel Corp.

Apps:

1

Average Rating:

4.5

Reviews:

58

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