Wonderment Post‑Purchase

Create wonderful post-purchase experiences.

Fairing Post Purchase Surveys

Surveys for marketing attribution, user feedback, and NPS

Wonderment Post‑Purchase

Create wonderful post-purchase experiences.

Fairing Post Purchase Surveys

Surveys for marketing attribution, user feedback, and NPS

Rating

Rating

75 Reviews
8.2
200 Reviews
9.1

Pricing

Pricing

  • $99-$189 / Month
  • $49-$199 / Month
  • 14 Days Free Trial

Features

Features

  • Proactive notifications
  • Stalled shipments alert
  • Shipping exceptions notifications
  • Problem orders detection
  • Fulfillment patterns analysis
  • Carrier performance insight
  • Complete journey tracking
  • Repeat customer engagement
  • Pre-built templates
  • Shopify integration
  • Customer feedback
  • Product targeting
  • Personalization
  • Roi improvement
  • Attribution surveys
  • Nps measurement
  • Cro insights
  • Research data
  • Order appending
  • Hdyhau polls
  • New vs returning

Screenshots

Screenshots

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Pros

Pros

  • Quick identification of stalled shipments, shipping exceptions, and problem orders.
  • Ability to reveal patterns within fulfillment and carrier processes.
  • Ownership of the entire post-purchase journey with the use of proactive notifications.
  • Reduction of shipping blindspots.
  • Prevention of 'Where's My Order?' inquiries.
  • Potential to drive repeat customers.
  • Provides actionable insights quickly, within a week
  • Focuses on marketing attribution, user feedback, and NPS
  • Helps measure the effectiveness of various marketing channels like Meta, TikTok, Snap, Podcast, TV, etc
  • Integrates well with various tools like Triple Whale, Klaviyo, Google Sheets, Elevar, and Shopify Flow
  • Easy to set up and integrate into the Shopify thank you page
  • Allows for targeted survey questions based on customer type and product purchased
  • Comes with a template library featuring 25+ pre-built post-purchase survey questions
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
  • Highly recommended by users for ease of use and valuable customer insights

Cons

Cons

  • The app's description and features are somewhat repetitive.
  • Lack of detailed information on integration with various carrier services.
  • Unclear pricing model in the provided description.
  • Limited user reviews and ratings provided to gauge real-world performance.
  • No significant cons mentioned in user reviews or descriptions
  • Potential dependency on app integrations for full functionality

Launched

Launched

Oct 04, 2020
May 06, 2018

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

75

Apps:

1

Average Rating:

4.9

Reviews:

200

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